Troubleshooting - Jenn-Air JVD0303GS Use And Care Manual

Recirculation Filters
If the vent is set up for recirculation, the Recirculation Kit
includes 2 charcoal filters. The charcoal filters should be
replaced every 3 years, or more often if needed due to the
intensity of cooking. The charcoal filters are located behind the
recirculation cover.
NOTE: These charcoal filters cannot be washed or recharged.
To Remove the Charcoal Filters:
A
B
A
A. Screws (2)
B. Recirculation system cover
C. Charcoal filter (2)
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem
Nothing will operate
Very little air movement
6
C

TROUBLESHOOTING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Possible Causes and/or Solutions
Is the unit plugged into a grounded 3 prong outlet? Call for service. See the "Warranty" section for
contact information.
Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call for service. See the "Warranty" section for contact information.
Is the vent door closed? If it is closed, push down on the left side of the vent door. A magnet will
keep the vent door open. If the vent door will not stay open, the vent may not be connected to the
receptacle outlet in the electronics connection box. Call for service. See the "Warranty" section for
contact information.
Is the filter installed backwards? The filter handle should be on the left-hand side of the filter opening.
See the "Vent Use" section.
Is there an obstruction in the vent system or vent damper? Check the vent system for obstructions.
Is the vent damper obstructed or not working correctly? Check the vent damper for obstructions
or binding.
1. Using a 3/16" (4.8 mm) hex driver, remove the 2 screws from
the ends of the recirculation system cover. Remove the cover
and set aside.
2. Remove the charcoal filters by pulling out on the filter
handles.
3. Replace with new charcoal filters. To order a replacement
charcoal filter kit, see the "Assistance or Service" section.
4. Replace the recirculation system cover and secure with the
2 screws. Tighten the screws with the hex driver.
In Canada:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
WARNING