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Ambio Health Ambio User Manual

Remote activity monitoring system
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Ambio Remote Activity
Monitoring System
User Guide
1-000-0070 User Guide Rev A
4/25/13

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  • Page 1 Ambio Remote Activity Monitoring System User Guide 1-000-0070 User Guide Rev A 4/25/13...
  • Page 2 203-612-5600 Manufacturer Ambio Health Soundview Plaza Suite 700R 1266 E. Main Street Stamford, CT 06902 2013 Ambio Health, Soundview Plaza Suite 700R, 1266 E. Main Street, © Stamford, CT 06902 Firmware Ambio Health 2013 © Ambio Care Portal Ambio Health 2013 ©...

  • Page 3: Table Of Contents

    Contents 1. General Precautions ..........1 2. Terms Used in This Guide ........3 3. How to Set up Your Devices ......... 4 A. Set Up the Gateway ........4 Install Motion Sensors ........5 Install Door/Window Sensors ...... 10 4.
  • Page 4 6. Maintenance and Cleaning ......... 29 7. Troubleshooting ..........30 8. Device Display Outputs ........31 9. Specifications ............32 10. Warranty ............34...

  • Page 5: General Precautions

    1. General Precautions When using the Ambio Remote Activity Monitoring System (“System”), basic precautions should always be followed. The System is intended for home use. Only use the System with compatible devices specified in this User Guide. Please read and follow all instructions and warnings before using this product.
  • Page 6 designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 7: Terms Used In This Guide

    2. Terms Used in This Guide Patient The person whose activity readings are stored in the Care Portal. Care Circle The Patient’s support team of Care Partners. Care One or more individuals supporting the Patient. Partners Care Portal Secure web-based application for viewing activity readings and managing settings for reminders and alerts.

  • Page 8: How To Set Up Your Devices

    3. How to Set up Your Devices A. Set Up the Gateway 1. Plug one end of the supplied Ethernet cable into the Gateway. 2. Plug the other end of the supplied Ethernet cable into your home internet router or hub. 3.

  • Page 9: Install Motion Sensors

    Verify Set up: A green light on top of the Gateway means it is connected. An orange light means there is power but no internet connection - check your Ethernet cables. No light means there is no power. Check your AC adapter connection. B.
  • Page 10 Height: Place the sensor 7 feet high to detect movement up to 40 feet away. Sensors can be place lower, but it will then have less range. A side view of the sensor’s field of view is shown here: Locations to Avoid: Avoid locations that experience big changes in temperature such as locations that get direct sunlight or are near heat sources and/or cooling sources.
  • Page 11 Installation: For use on a bookshelf, place the U-Shaped Holder on a high shelf within 2-3 inches of the edge of the shelf. To mount the sensor on a wall corner, use either the supplied double sided tape or screws to attach the corners of the U-Shaped Holder to the wall.
  • Page 12 4. To install the batteries, remove the battery cover by holding the sensor and sliding the battery cover up with your thumbs using firm pressure. 5. Install the two lower batteries with the ‘+’ end pointed toward the top of the sensor and the and third battery with the ‘+’...
  • Page 13 7. Place the Sensor with the lens side down into the U-Shaped Holder.

  • Page 14: Install Door/Window Sensors

    C. Install Door/Window Sensors The door / window sensor sends a signally when the Base and the Magnet are moved apart and when they are moved back together. Avoid installing on metal doors or windows. Installation steps: 1. Find a location on the door or window where the Base and the Magnet are aligned when the...
  • Page 15 3. Open the battery cover on the Base, remove the plastic film, then close the battery cover. The LED will flash green when the battery is connected. 4. Place the Base over the Mounting Bracket and gently press and slide the Base down over the Mounting Bracket to attach.

  • Page 16: How To Set Up The Care Portal

    A. Set Up User Account Look for the email from Ambio Health. Review the email from Ambio Health and click I KNOW THEM if you wish to join. The Ambio Health User Agreement will display. Click I AGREE TO TERMS button if you agree.

  • Page 17: Log In

    B. Log In 1. Open your web browser program* and go to www.ambiohealth.com/account/login. atest version of Internet Explorer, Chrome, Safari or Firefox 2. Enter the Email and the Password you selected when you set up your account. 3. If necessary, click on Forgot Password? Your password will be sent to your Email.
  • Page 18 Patients page. 2. Enter the Patient Name, Email and Telephone Number. 2. Click the Save Changes button. 3. An invitation email from Ambio will be sent to the Patient. Once the Patient accepts the invitation (see Section 4.A) he or she will be...
  • Page 19 You can resend the email invitation by going back to the Patients button, locating the Patient record and clicking the Resend Invite link. To set Portal Edit and message delivery preferences: 1. Click on the Settings tab and then the Care Circle tab.

  • Page 20: Add / Edit A Care Partner

    5. Check Send Alerts & Reminders By Email, SMS or Phone method to turn on/off delivery methods for messages. 6. Click the Save Changes button. Note: Account Owner may display next to one person, which indicates they own the devices assigned to the Patient.

  • Page 21: Add / Edit Devices

    3. Check boxes to indicate if the Care Partner will be able to edit Portal settings, receive copies of reminders, receive reports, and method to receive alerts. 4. An invitation email will be sent to the new Care Partner. Once the Care Partner has accepted the invitation (see Section 4.A) he or she will be...
  • Page 22 To manage device assignments: 1. Enter the room name for the sensor. This name will be used Motion page in the Care Portal 2. Use the Assigned to drop-down list to reassign a device. 3. Click the Save Changes button to save. To add a new device: 1.

  • Page 23: Alarm Settings

    5. To assign the sensor, select a Patient from the drop-down menu next to the device. 6. Click Save Changes when done. F. Alarm Settings Click on the Alerts/Alarms page under the Settings tab listing your Motion and Door/Window Sensors. 1.
  • Page 24 3. ”Movement after” will send an alarm message if there is movement after the time set. 4. ”Movement at any time” box checked will send an alarm if there is movement at any time at that sensor. 5. Alarm messages will be sent via email, text or telephone based on settings in the Care Circle page.

  • Page 25: How To Use The Care Portal

    5. How to Use the Care Portal A. Dashboard Device Overview Each device assigned to the Patient is displayed with a status icon and the value and time of the last reading. Click on a device to see readings history for that device.
  • Page 26 Calendar / Month View The calendar displays appointments entered by Care Circle members, as well as reading alerts generated by the system. The event description can be viewed by moving the mouse over the day and time of the event. To add a new appointment 1.
  • Page 27 Calendar / List View The List View can be used as a message board for the Care Circle. To add a message 1. Enter the text of the message and click the Post Message button. 2. Click the This is an event box to add the message as an appointment on the calendar.

  • Page 28: Motion

    B. Motion Click on the Motion tab to go to view Motion Sensor and Door Window Sensor history. From here you will be able to Today’s Activity for all sensors for the selected patient. Press the Set Alarms tab to review and set alarm conditions for each sensor.

  • Page 29: Health

    You will also be able to see the Activity Pattern for each sensor you select. This graph shows the time of day horizontally and the activity duration vertically with each data point plotted on the graph. Use the drop down box to select the desired room / door / window sensor.
  • Page 30 From this page there are tabs for Device Readings, Survey Results, Exercise Log, Food Log, and Patient Record. Device Readings If you also have the Ambo Remote Health Monitoring System, you will be able to see readings from your health meters. See the Ambo Remote Health Monitoring System User Guide for more information on viewing health device readings.
  • Page 31 Exercise Log On this tab you can view and add entries for Number of Steps (from pedometer) and/or Minutes of Exercise. Click the + Add Entry button to add a new entry. Click the Graph tab to show entries in graph format and the Log tab to show entries in log format.
  • Page 32 • Click + Add Entry to add a new entry. Patient Record On this tab Patient examination and test results can be viewed and entered. • Click + Add New to add a new entry.

  • Page 33: Maintenance And Cleaning

    6. Maintenance and Cleaning Maintenance: Check the Sensors and Gateway for cracks and check the supplied AC adapter for damage with each use. If damaged, discontinue use and contact Ambio for replacements. Cleaning: As needed, clean the Sensors and Gateway with a soft cloth with a mild detergent.

  • Page 34: Troubleshooting

    7. Troubleshooting Problem: Readings from your sensor(s) do not appear in the Care Portal. Possible Solutions: 1. Devices may be out of range of the Gateway. Bring device(s) closer to the Gateway. 2. Is the Gateway LED light green? If not: •...

  • Page 35: Device Display Outputs

    correct User and 3) the Serial Number on the back of the device matches the Device ID in the screen. If not, add your device (see Section 5.C) or assign to the desired User. If you are still having trouble, contact us: •...

  • Page 36: Specifications

    9. Specifications Motion Sensor: Function: PIR motion sensor Dimensions: 113 mm x 55 mm x 38 mm Power Source: 4.5V – three ‘AA’ 1.5 volt alkaline Battery Life: 1 Year (normal use) Detecting Range: 39 ft. (12m) Detecting Angle: Install Height: Optimal height 7’...
  • Page 37 Gateway: Dimensions: 115 mm x 68 mm x 37 mm Power Source: AC power supply DC 5V 1.5W Ethernet Port: Ethernet RJ-45 Operation Temperature: 50°F~104°F (10°C ~40°C) Environment: Humidity: 15% ~ 90% RH Storage Temperature: -4°F~158°F (-20°C~70°C) Environment: Humidity: Less Than 90% RH Wireless range: 30 meters (100 feet) Accessories...

  • Page 38: Warranty

    Ambio Health – Warranty Dept. 112 Southfield Avenue Stamford, CT 06902 Ambio Health may adjust the terms of this Warranty at any time without notice. The Ambio Care Portal warranty is specified in the Ambio Terms and Conditions for Sale found at ambiohealth.com/pages/term...
  • Page 40 12-000-0070 Rev A...

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