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Starter Kit
User's Guide
Warranty
When using the device for
the first time
Charging is required. Charge the
device according to the procedure
on Page 18 before using.
Model: PS1

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Summary of Contents for Ploom S

  • Page 1 Model: PS1 Starter Kit User's Guide Warranty When using the device for the first time Charging is required. Charge the device according to the procedure on Page 18 before using.
  • Page 2 Ploom Exclusive Customer Service Hours: 9:00 AM-10:00 PM (excluding year-end and New Year's holidays) 0120-108-513 You can also make an inquiry via the Ploom website. https://www.ploom.jp/support/ Distributor Japan Tobacco Inc. 2-2-1 Toranomon, Minato-ku, Tokyo 105-8422...
  • Page 3: Table Of Contents

    Heating ........Page 22 The content of this document may change without notice. The latest version of the Use ..........Page 24 User's Guide can be found on the Japan Tobacco website. Shutting Off ......Page 26 Cleaning ........Page 28 Troubleshooting ......Page 30 Main Specifications ....Page 34...
  • Page 4: Introduction

    Introduction Thank you for purchasing a Ploom S Starter Kit (“Starter Kit”). Please read this document carefully to ensure safe use. Ploom S is a device that allows you to enjoy tobacco vapor* Tobacco vapor* produced by heating produced by heating...
  • Page 5: Disclaimer

    • If you transfer this Starter Kit to a After you read this guide, keep it third party, be sure also to hand in a handy place so that you can over this kit together with the User’s find it for future reference. Guide (this document).
  • Page 6: Safety Information

    Safety Information Please read the following precautions carefully so that you can use the products such as the device included with this Starter Kit and other accessories in a safe and secure manner. Meanings of warning indications Levels of hazards and damages If you do not follow the instructions indicated with this sign, you will face DANGER an imminent danger that will result in death or serious injury from fires,...
  • Page 7 DANGER Fire Electric shock Explosion Do not put the device and other Do not use, charge, or store the accessories in a fire or subject device and other accessories in it to heat. a place with high temperature. Prohibited Prohibited action action Do not put the device and other...
  • Page 8 Do not charge the device if the Do not clean the device while it AC Adaptor or Micro USB Cable is being charged or the heater is damaged. is operating. Prohibited Prohibited action action Do not charge the device under the Doing so might cause a malfunction, following conditions.
  • Page 9 If you observe any children and dispose of the used sticks trouble of the device, contact “Ploom out of sight in an appropriate manner. Exclusive Customer Service” (back Failing to do so might cause an infant cover).
  • Page 10 Prohibited action Doing so might cause burns. action Only set Ploom S exclusive tobacco sticks in the Tobacco Stick Holder of the device. If you set a non-exclusive product, this might cause an electric shock, malfunction or unexpected...
  • Page 11 Doing so might cause an unexpected injury or malfunction. injury or malfunction. Periodically clean the AC Do not clean the device using Adaptor plug. products other than the Ploom S exclusive Cleaning Brush. If dust or other contaminants Prohibited Mandatory action...
  • Page 12 Do not inhale or breathe into When you charge the device, the tobacco stick set in the make sure there are no foreign device with excessive force. substances on the terminal Prohibited Mandatory portions and connection action action Doing so might cause an unexpected portions.
  • Page 13 To charge the device, connect When you unplug the Micro the parts in the correct order. USB Cable, hold the connector firmly. Failing to do so might cause an Mandatory Mandatory action action unexpected accident or malfunction. When you unplug the Micro USB (For the correct order to connect the Cable, be sure to hold the connector parts, see Page 18.)
  • Page 14 Make sure to prevent the device from being exposed to sand and dust in places such as the Mandatory beach, sandy soil, or a place action exposed to clouds of dust. If sand or dust gets into the device, this might cause a malfunction. Dispose of the tobacco stick in an ashtray immediately after you used it.
  • Page 15 Precautions on the lithium-ion battery The Ploom S device has a built-in lithium- WARNING ion battery. To avoid battery fluid leakage or explosion and serious injury caused by Explosion Fire overheating or a fire hazard, be sure to observe If you notice any battery fluid...
  • Page 16 CAUTION WARNING Do not charge, use, leave or The Ploom S device has a built-in lithium-ion battery. The device, AC Adaptor, Micro USB store the device in extremely Cable and Cleaning Brush are made of materials...
  • Page 17: Confirming The Contents Of The Kit

    Confirming the Contents of the Kit Before use, please ensure that the contents of your kit match those listed below. If anything is missing, please contact “Ploom Exclusive Customer Service” (back cover). Device AC Adaptor Micro USB Cable User's Guide/Warranty...
  • Page 18: Parts Of The Device

    Parts of the Device Mode Indicator LED Action Button (Page 21, 30) (Page 23, 28) Status Indicator LEDs (Page 19, 23, 25, Tobacco Stick Holder Sliding Cover (Page 22) (Page 21, 27) Micro USB Jack (Page 18) About the vibrating function Cleaning Cover Vibrations alert you to the (Page 29)
  • Page 19: Charging

    Charging Start charging. Charging is necessary when you use Connect the Micro the device for the first time after USB Cable to the purchase. Without charging, the device and to the AC device will not turn on. Adaptor. Insert the AC Adaptor into an electrical outlet.
  • Page 20 During Charging Start of Charging The Status Indicator First Time After First Time LEDs flash/light up one by one as charging progresses. The device vibrates All of the LEDs flash. once to alert you that charging has started. The device vibrates four times to alert you that charging has started.
  • Page 21 Charging Complete Once all of the LEDs are lit up, charging is complete. (They will turn off after a certain period of time.) • You can use about 10 tobacco sticks on a full charge. However, this number may increase or decrease depending on the deterioration of the battery, ambient temperature, etc.
  • Page 22: Inserting A Stick

    Inserting a Stick Open the Sliding Cover. Only use never-before-used tobacco The device will turn on. sticks. The Mode Indicator LED will light up in blue. • If the Mode Indicator LED does not light up when you open the Sliding Cover, the remaining battery level is extremely low.
  • Page 23: Heating

    Heating Insert a tobacco stick. A heater built into the device heats Slowly insert the the tobacco stick. tobacco stick with the leaves down until the Status tip lightly touches the Indicator bottom. Make sure that LEDs Never remove the dotted-line portion a tobacco stick of the stick is not while the heater is...
  • Page 24 During Heating Start heating. Hold down the Action The Status Indicator Button for at least two LEDs flash and heating seconds. starts. The LEDs flash/light up as heating progresses. Heating takes about The device will vibrate 40 seconds to complete. once. •...
  • Page 25: Use

    Ready for Use Once all of the LEDs After each session of heating, you can use the device for about 3 minutes and are lit up, the device 30 seconds, or 14 puffs* . If there is is ready. enough battery power remaining, you can then heat (Page 22) another stick and continue using the device* One inhalation is counted as one puff.
  • Page 26 Start of Use Alerts before Heater Shutdown The remaining time is indicated by the Status About 30 Indicator LEDs. seconds left / About 2 puffs left (LEDs flash) When there are only about 30 seconds or two puffs left, the device vibrates once to alert you that the heater will shut off soon.
  • Page 27: Shutting Off

    Shutting Off Heater Shutdown Make sure that all of the Status Indicator LEDs are turned off. Status Indicator LEDs When the maximum When you have time (about puffed the 3 minutes and maximum number 30 seconds) has of times elapsed, (14 puffs), the device vibrates the device vibrates...
  • Page 28 Remove the tobacco stick. Close the Sliding Cover. Hold the tobacco stick The device will turn off. by the tip, and pull it straight out. • Make sure that the Sliding Cover is tightly closed to avoid accidental operation when carrying the device around.
  • Page 29: Cleaning

    Cleaning It is recommended that you clean the device after every 20 uses (one tobacco stick per use). Sliding Cover Cleaning Brush To stop using the device in the middle of a session Cleaning Cover Hold down the Action Button for at least two seconds to shut off the heater.
  • Page 30 • The device retains heat for a short time Open the Sliding Cover after use. Let the device cool off before and Cleaning Cover. performing cleaning. • Never attempt to remove fragments of tobacco leaves by forcefully hitting or Perform cleaning. shaking the device.
  • Page 31: Troubleshooting

    Troubleshooting The device is too hot to hold. The device may be malfunctioning. Please contact “Ploom Exclusive Customer Service” (back cover). If the device is not working properly The device may become somewhat hot after or acting strangely, check the continuous use due to extended use of the following items.
  • Page 32 Discontinue use of the dedicated/recommended the device and contact “Ploom AC Adaptor and Micro USB Exclusive Customer Service” Cable. The device will not (back cover).
  • Page 33 • The battery may become depleted use of the device and contact immediately if the device is too cold “Ploom Exclusive Customer due to the external temperature, etc. Service” (back cover). Wait for the device to return to a normal...
  • Page 34 • If they are not dirty, there may be an issue with the device, AC Adaptor, or Micro USB Cable. Please contact “Ploom Exclusive Customer Service” (back cover). Resetting the device If the device is not working properly, try resetting it.
  • Page 35: Main Specifications

    Model Name WA-SJPT12-JA Cleaning Brush, refer to the Rated Input AC 100 V-240 V, following website. 50/60 Hz, 0.2 A Rated Output DC 5 V, 1.5 A Dimensions Approx. 31.6 mm × 59.5 mm × 23.0 mm (W / H / D) Weight Approx. 32 g https://www.ploom.jp/...
  • Page 36: Warranty

    The terms of this Warranty apply to • If a malfunction occurs while you the following products included in are using the Ploom S Starter Kit the Ploom S Starter Kit for eighteen in accordance with this document months from the date of purchase.
  • Page 37 • There is no proof of purchase. • The warranty period has expired. • Damage is superficial and has no effect on the product's performance (scratches, dents, damage to the plastic parts, etc.). • Failure is the result of combination with an incompatible product.
  • Page 38 • When a product is exchanged free the warranty period, please contact of cost, it will be replaced with a “Ploom Exclusive Customer Service” product equivalent to the one that (back cover) for an explanation of the you purchased. Please note that free exchange procedure.

This manual is also suitable for:

Ps1

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