Nel-Tech Labs Messager USB Duo Installation & User Manual

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Messager USB Duo & Duo Wireless Adapter
by
Nel-Tech Labs, Inc.
Installation & User Manual

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Summary of Contents for Nel-Tech Labs Messager USB Duo

  • Page 1 Messager USB Duo & Duo Wireless Adapter Nel-Tech Labs, Inc. Installation & User Manual...
  • Page 3: Table Of Contents

    Duo Wireless Adapter it adds a full featured on-hold circuit to virtually any 1 or 2-line telephone. Unpacking and Inspection Before you begin installation, unpack and verify you have all the correct parts. (1) Messager USB Duo & Duo Wireless Adapter (1) USB flash drive (1) 12VDC @ 500mA power supply (1) RJ11 to RJ11 cord (1) Line Combine Kit (Splitter/Joiner, In-line Adapter &...
  • Page 4: Messager Usb Duo Layout Summary

    Messager USB Duo Layout Summary Front of Unit SPEAKER STATUS SPEAKER - The SPEAKER switch can be turned ON and OFF to monitor audio playback. The switch has no effect on the audio output connections on the rear of the unit. Switch should normally be kept OFF.
  • Page 5: Duo Wireless Adapter Layout Summary

    Channel Setting (Factory Set to A) Both the Messager USB Duo and Duo Wireless Adapter are preset at the factory to CHANNEL A. In the remote occurence that you are getting interference or false triggering then switch to an alternate channel. All devices MUST BE on the same channel.
  • Page 6: Installation

    Messager USB Duo Installation: The Messager USB Duo should be installed using the following steps: Step 1: Wall or shelf mount the Messager USB Duo near the incoming phone lines. Screws and rubber feet are supplied in the accessory kit.
  • Page 7: Installation

    12VDC TELCO PHONE 500mA VOLUME Installation Diagram...
  • Page 8: Operation

    ON HOLD ADAPTER Step 3: When in the on-hold mode the calling party will hear a message-on-hold audio program that is playing from the USB stick that was inserted into the Messager USB Duo from the previous installation steps. The receiving party or anyone else in the office that picks up the phone to use the line will hear a beep every few seconds to signify the call is on hold.
  • Page 9: Audio Content Preparation

    Messager USB Duo Audio Content Preparation: All messages that are available for the Messager USB Duo to play are stored on an industry standard USB flash drive. Messages should be formatted as a mono MP3 file not to exceed 128Kbps @ 48KHz. Follow these steps to add or remove files from a USB flash drive. Step 1: Plug the USB flash drive into an available USB port on a any PC or MAC compatible computer. The flash drive should show up as a “Removable Disk” on the computer. Step 2: Drag ‘n’ drop the file(s) to the USB flash drive in the order you want them to be played on the unit. If removal of files are required then select the files and press the <delete> key on the keyboard.
  • Page 10: Troubleshooting

    Troubleshooting Messager USB Duo: Problem Possible Reason Status LED - OFF Power pack not plugged in or on a switched outlet Status LED - BLINKING FAST No audio on unit or USB media not inserted correctly Files are encrypted with Sonocrypt, or improperly named...
  • Page 11: Warranty & Fcc

    Nel-Tech Labs or its authorized representative shall either replace or repair the defective Product at Nel-Tech Labs’s option. No credit shall be allowed for work performed by Buyer or unauthorized parties. Out-of-warranty repairs are invoiced at the current Nel-Tech Labs hourly rate plus the cost of parts, shipping and...
  • Page 12 Nel-Tech Labs, Inc. 4 Ash Street Extension Derry, NH 03038 1.603.425.1096 www.nel-techlabs.com Rev. 8/13 Copyright © 1984 - 2013 by Nel-Tech Labs, Inc.

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