One Talk T46G User Manual

Ip desk phone
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Summary of Contents for One Talk T46G

  • Page 1 One Talk T46G and User guide T46GW IP desk phone user guide onetalk.com...
  • Page 2: Table Of Contents

    Ignore a call......................................13 End a call......................................... 13 Hold a call....................................... 13 Mute/unmute......................................13 Redial........................................14 Advanced call features .................................... 14 One Talk feature access codes ..............................14 Block a call......................................14 Bridge line ....................................... 15...
  • Page 3 Configuring and enabling Busy Lamp Field ........................... 15 Busy Lamp Field LED light status .............................. 15 Busy Lamp Field customer experience ............................16 Configuring BLF using the One Talk Admin Portal ......................16 Desk-phone experience ................................... 17 Desk-phone line status indicators ............................. 17 Desk phone—incoming call display ............................
  • Page 4 User guide Compatible accessories ................................. 26 Important customer information............................... 27 WEEE warning ..................................... 27 Customer feedback ..................................27 GNU GPL information ..................................27 Copyright ........................................ 27 Warranty ......................................... 27 Important 911 emergency response information ........................ 27 Declaration of conformity ................................28 CE mark warning ....................................
  • Page 5: Welcome

    So, wherever you are—at your desk or on the move— you never have to miss a call. Initial setup If your T46G desk phone is not already connected and set up to use the One Talk service, please verify the following with your system administrator before proceeding: 1.
  • Page 6: Get To Know Your Desk Phone

    User guide Get to know your desk phone. Hardware components Item Description Item Description Volume key Adjust call and ringer volume LCD screen Main display Alphanumeric interface for dialing numbers Indicates phone power and status: Keypad Power indicator or entering information •...
  • Page 7: Navigating The Display

    User guide Navigating the display The Idle screen is the primary screen for accessing all other menus and features on the T46G LCD display. The phone will automatically return to this screen after 60 seconds of inactivity. Main window Status bar...
  • Page 8: Led Light Status

    User guide LED light status Indicators and notifications on LCD display Power indicator LED Icon What it means LED status What it means Call Forward enabled; receiving incoming call on that line indicator Solid red The phone is initializing Do Not Disturb (DND) is enabled Fast flashing red The phone is ringing or downloading configuration files Missed call...
  • Page 9: Customize Your Desk Phone

    One Talk for your location. You can also set your preferred format for displaying time and date in the Time & Date settings screen.
  • Page 10: Display Settings

    Backlight Time, then use or the Switch 4. Scroll your T46G desk phone. Select Menu > Basic > Display to soft key to select the desired value navigate to the Display settings screen. 5. Press the Save soft key to accept the changes •...
  • Page 11: Screen Saver Mode

    User guide To configure contrast settings: 1. From Display settings, scroll to Contrast and press OK to select 2. Scroll or use the Switch soft key to increase or decrease the desired contrast 3. Press the Save soft key to accept the changes Sound settings Sound settings is where you can configure ringtones and key tones (keypad tones).
  • Page 12: Call Volume

    Bluetooth and press the Save soft key to accept the changes – Account ID The T46G desk phone will list paired devices. If you have not Select the phone line/number that will dial out previously paired your headset, press the Scan soft key –...
  • Page 13: Voice Mail Setup

    Voice Mail setup you three different lines to place and receive calls. Each line is represented by a line key with your One Talk number. You To set up your Voice Mail: can use these lines to simultaneously hold three separate 1.
  • Page 14: Redial

    **98 4. Select Add to Blacklist Pickup For the complete list of quick access codes, check out our One Talk feature access codes FAQ. Block a call. There are two ways to block incoming calls from ringing your phone: 1. Anonymous Call Rejection blocks incoming calls that restrict the display of their outgoing caller ID information 2.
  • Page 15: Bridge Line

    User guide To remove a contact from a blacklist: The One Talk Bridge Line feature lets you use your own desk phone to receive and place calls on behalf of other phone numbers. Incoming calls to those telephone numbers will ring on your desk phone.
  • Page 16: Busy Lamp Field Customer Experience

    • Click Save (notice the success informational message) To use the BLF feature, you must first have compatible desk phones and access to the One Talk Admin Portal. While you’re logged into the One Talk Admin Portal, you must complete the following: 1.
  • Page 17: Desk-Phone Experience

    One Talk Admin Portal. T46G/T46GW (incoming call) monitored To barge in on a call to your One Talk number or bridged line: 1. Press and hold the line key* in use for approximately five seconds 2.
  • Page 18: Call Park And Retrieve

    To retrieve a call from your desk phone: 1. Press the Features soft key while the phone is idle If you placed a call on hold from another One Talk device, the 2. Select Call Forward and press OK to select line key on your desk phone will flash red.
  • Page 19: Caller Line Id Block

    When enabled, Do Not Disturb (DND) will reject all incoming calls automatically. Depending on how you configure other devices that share your One Talk number, the call may ring on another device or be forwarded to Voice Mail. Enabling or disabling Do Not Disturb: 1.
  • Page 20: Remote Group Pickup

    Remote Group Pickup • Follow steps 1 and 2 above, then press the Delete soft key One Talk helps ensure that calls are answered by associating lines with groups (Inside Sales, for example). If your For all other options, including: administrator has assigned your line to a specific group, •...
  • Page 21: Contact Management

    User guide Contact management To search the directory for a contact: 1. Press the Directory soft key, then press All Contacts Local Directory 2. Press the Search soft key and use the keypad to enter the The built-in phone directory can store the names and phone contact’s name or phone number.
  • Page 22 User guide To delete a contact: 1. Press the Directory soft key when the phone is idle, and then press All Contacts or the Group to which the contact belongs 2. Scroll to highlight the contact you wish to delete 3.
  • Page 23: Groups

    4. Press the Save soft key to accept the change Voice Mail Your T46G desk phone will notify you when you have new Voice Mail messages with an onscreen message and blinking red power light indicator. To edit a group: 1.
  • Page 24: System Status, Troubleshooting And Other Settings

    User guide To retrieve new Voice Mail messages: Message button on the desk phone 1. Press 2. When prompted, enter your PIN followed by the # key. 3. After you listen to your message, you can: • Press 7 to erase Press 8 to reply •...
  • Page 25: Specifications

    • Advanced calling (HD voice) Technology • Dual-port Gigabit Ethernet • IP assignment: static/DHCP/PPPoE • IPv6 • OpenVPN, IEEE 802.1X • PoE (802.3af) class support • Supports bridging that allows T41P, T46G, T46GW and T49G to monitor incoming calls • Yealink® Optima HD voice...
  • Page 26: Applications And Software

    EHS36 IP Phone Wireless Headset Adaptor • An indicator light on the phone indicates that new messages are waiting. Icons on the phone screen also T46GWMB T46G Wall Mount Bracket Visual Message indicate that the phone has new messages Waiting Indicator (MWI) •...
  • Page 27: Important Customer Information

    User guide Important customer information GNU GPL information Yealink SIP VP-T46G/T46GW IP phone firmware contains To avoid electric shock, use caution when connecting cables. third-party software under the GNU General Public License For example, do not connect safety extra-low voltage (SELV) (GPL).
  • Page 28: Declaration Of Conformity

    User guide Important safety precautions Data and voice functionality (including the ability to make and receive 911 calls) will not be available during a power outage, Please read the following important safety notices and broadband connection failure or other service disruption. instructions before installing or using the product.
  • Page 29: T46 Desk Phone Navigation Guide (Soft Key Menu A)

    User guide T46 desk phone navigation guide (soft key menu A) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.
  • Page 30: T46 Desk Phone Navigation Guide (Soft Key Menu B)

    User guide T46 desk phone navigation guide (soft key menu B) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.

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