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Summary of Contents for TECOM Cloud2door
- Page 1 Cloud doorbell Camera User manual Date: 2017.1.20...
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Page 2: Table Of Contents
1.1 Download Smartphone App ..................3 1.2 Create an Account ....................3 1.3 Doorbell Camera Connection .................5 1.4 Troubleshooting ....................10 2 Operation ............11 2.1 Cloud2door Home Page ..................11 2.2 Notifications ......................11 2.3 Call Answer......................13 2.4 Doorbell Functions....................14 3 Menu ............. 18 3.1 System Settings....................18... -
Page 3: Doorbell Camera Installation
Please download and install “Could2Door” App from App Store (For iOS) or Google Play (For Android). 1.2 Create an Account 1) With the Smartphone connected to Internet via Home WiFi router, click Cloud2door icon to open the App. 2) Please read the “Terms of Service” (“terms”). Click “Accept” if you agree these terms. - Page 4 User Manual 4) Enter a name, valid email address, and password for the account, then select “Create Account”. 5) Check your email to receive authentication code. Enter the PIN code and click “OK”.
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Page 5: Doorbell Camera Connection
User Manual 6) Your account and password are bringing out automatically, click “Log In”. 1.3 Doorbell Camera Connection The Doorbell Camera should be in Discovery mode and the button indicator should flash red and green. If the Indicator does not flash, please pressing the call button for ten to fifteen seconds to enter Discovery mode. - Page 6 Press the “Home” key to back to home screen of iOS phone, and then select Settings -> Wi-Fi. Select Doorbell Camera from SSID list. The Doobell Camera SSID is “Doorbell Camera_XXX” (Where XXX is the last 3 digits of the MAC address). After it is connected, go back to Cloud2door App.
- Page 7 User Manual (Android Smartphone) (iPhone) 3) Click Next button, and then select or custom a name to your doorbell. 4) Set the Time Zone, and if you live in the region that observes Daylight Saving Time (DST), you should check the Daylight Saving Time.
- Page 8 User Manual 5) Setup a new password to doorbell. The password will be used for some doorbell related operation (Ex: add/remove user account with doorbell). # MAKE SURE TO MAKE A NOTE OF YOUR PASSWORD! 6) Home router connection. Choose the Choose home router from SSID list, and then enter the password.
- Page 9 User Manual Slide down to refresh the SSID list. 7) Andoid Smartphone: Choose home Wi-Fi router from SSID list again, and then click to back to the App. iOS phone: It will auto reconnect to Home Wi-Fi router. If not, please go to Settings->Wi-Fi page to choose home Wi-Fi router, and then back to App.
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Page 10: Troubleshooting
Step 1: Click (menu) at upper right corner, then select System Settings -> Cloud2door Settings (you need to wait for connection time out.) -> Device Settings -> Remove doorbell. Step 2: Pressing the call button for ten to fifteen seconds to enter Discovery mode (button indicator flashes red and green). -
Page 11: Operation
User Manual 2 Operation 2.1 Cloud2door Home Page Below picture shows the Cloud2door home page. There is the green/red circle shows on doorbell icon to indicate Doorbell Camera status. Menu Doorbell status Doorbell functions Connected Disconnect Add second doorbell 2.2 Notifications 1. - Page 12 User Manual 3. Account Error When the doorbell has an account error, a Black circle with a Question mark appears. Your account may be removed by other members. You need to re-establish the doorbell connection if you want to use it again. 4.
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Page 13: Call Answer
User Manual 2.3 Call Answer When the answer screen appears, it will take three pictures automatically. Click Answer button to speak with your visitor. Function Keys: Take a snapshot of the view. Take a snapshot of the view. Start/End recording the video. Speaker mode. -
Page 14: Doorbell Functions
User Manual Handset mode. To switch Speaker mode, click the icon once. Mute/UnMute voice transfers from Smartphone to doorbell. 2.4 Doorbell Functions Click Doorbell icon to enter Doorbell function menu. 1. Live View To monitor Doorbell, the microphone will be set to mute. You can see live image and hear the voice from Doorbell, but no voice to Doorbell (mute). - Page 15 User Manual 3. Snapshots Click the item to view the picture. 4. Call Logs Check and manage the incoming call record.
- Page 16 User Manual 5. Motion-Detection Log When motion is detected, the detected time will be recorded. 6. PIR-Detection Logs PIR detected log is showed in the page.
- Page 17 User Manual...
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Page 18: Menu
User Manual 3 Menu Click menu icon ( ) to bring up all of setup items. 3.1 System Settings App Settings: Ringtone: Select your favorite ringtone from the provided list. Once ringtone is selected, it will play once for your confirmation. Microphone Gain: Allow user to adjust Smartphone’s microphone volume. - Page 19 Once the Motion Detection or PIR is configured, Smartphone/iPhone will receive a notification when someone is moving in the front of Doorbell Camera. Alert notification is received Slide down status bar, then when a Cloud2door icon click the Cloud2door appeared on status bar. message to quickly wake up...
- Page 20 User Manual Motion Detection Region: The live image is displayed, tap the region where you want to detection. Tap same region again to unselected. If you don’t want turn on this function, please keep all regions in unselect status. Motion Detection Sensitivity: User can adjust the motion detection sensitivity in the page.
- Page 21 User Manual Image Adjustments: To adjust the image quality related parameters. Device Settings...
- Page 22 User Manual Rename Doorbell: Change display name of Doorbell Camera. Change Password: Change the password of Doorbell Camera. The password is used for security related operation for Doorbell Camera. Ex: Delete user account, Wi-Fi discovered mode. * MAKE SURE TO MAKE A NOTE OF YOUR NEW PASSWORD! Remove Doorbell: Once you remove Doorbell Camera, you need to re-register with Doorbell Camera if you want to use it again.
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Page 23: Account Management
User Manual Time Zone: Manual modifies the time zone for Doorbell Camera. The time zone will influence the record time for call, motion detection and PIR logs. Daylight Saving Time: If it observes Daylight Saving time (DST) in the region where the Doorbell Camera is. - Page 24 User Manual Account Name: Change user name. Account Password: You need to follow the password requirement to change password. All Account Status All accounts are displayed in this page. The icon indicates the account is online. icon indicates the account is offline. Click icon to delete the account from this Doorbell Camera.
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Page 25: About Devices
The procedure please refers to section 4.3 Request access to the Doorbell Camera (P32) for details. 3.3 About Devices Software Information: Cloud2door App version. Hardware information: Smartphone/iOS device hardware information. Doorbells: It shows Doorbell related information in this screen. - Page 26 User Manual Doorbell IP: IP address of doorbell MAC Address: MAC address of doorbell Wi-Fi SSID: The Wi-Fi AP’s SSID which is doorbell connected Wi-Fi Signal: It should show Good to get better Wi-Fi connection quality. Diagnostic Info: The item is used for issue diagnostic. It only needs to be enable when the technical supports to ask you.
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Page 27: Where To Buy
User Manual Terms of Service 3.4 Where to Buy Show the web page. 3.5 Feedback If you have any question or trouble with Cloud2door App or Doorbell Camera, please write your question or trouble and send back to TECOM by email. -
Page 28: Log Out
User Manual 3.6 Log out Once you log out the App, you will not receive any notification from Doorbell Camera. If you still want to receive notifications, you should leave App by Home key or Back key (by Android) Clicked. Home Back (Android) -
Page 29: Log In
Smartphone registered, your family members can register their Smartphone to Doorbell Camera their self, or by your help. Install App and Create Account 1. Install Cloud2door App by Google play or App Store. 2. Run the App, create a new account. -
Page 30: By Using The Doorbell Camera Password
User Manual 3. Log in App by new account and password. 1. The member knows doorbell password and his/her Smartphone is connected with the home router which is Doorbell Camera is connected. => Refer to Section 4.2. 2. The member doesn’t have doorbell password, or his/her Smartphone is connected to different router with Doorbell Camera connected, or via 3G/4G network connection. - Page 31 User Manual 1. Click Connect to an existing Doorbell Camera button. 2. Click By using the Doorbell Camera password button. 3. Enter Doorbell password, then click OK to finish the setup.
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Page 32: Request Access To The Doorbell Camera
User Manual 4.3 Request access to the Doorbell Camera 1. Click Connect to an existing Doorbell Camera button. 2. Click Request access to the Doorbell Camera button. - Page 33 Once he/she added your account, the App will auto jump to main page. Following procedure has to be performed by other family member who knows the doorbell password. 1. Log in Cloud2door App, then select Menu ->Account Management -> All Accounts Status -> Doorbell.
- Page 34 User Manual 2. Click icon, then enter the new account and the doorbell password. Click OK. 3. The message “Add account OK” pops out once the new account is added.
- Page 35 User Manual...
- Page 36 Notice : The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. IMPORTANT NOTE: To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void user’s authority to operate the device.
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