Global Telecom Corp SWC-9200 User Manual

Global Telecom Corp SWC-9200 User Manual

Voip cpe

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User manual
User manual
SWC-9200
VolP CPE
SWC-9200
VolP CPE
HIGH ANTENNA GAIN
Global Telecom Corp
GLOBAL TELECOM CORP

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Summary of Contents for Global Telecom Corp SWC-9200

  • Page 1 User manual User manual SWC-9200 VolP CPE SWC-9200 VolP CPE HIGH ANTENNA GAIN Global Telecom Corp GLOBAL TELECOM CORP...
  • Page 3: Table Of Contents

    Contents Introduction to the Product 4.8 Feature 1. Functional Features 4.9 Dialing 2. Front side of CPE 4.10 Speed Dial 3. Back of CPE 4.11 FAX 4.12 RTP Configuration 4.13 Phone 1. Network Configuration 4.14 Voice 2. Package Contents 4.15 Profile 3.
  • Page 4: Introduction To The Product

    Introduction to the Product Thank you for choosing SWC-9200 , Indoor VolP CPE. SWC-9200 allows to share a superior data communication via an Ethernet and WiFi network. It offers easy installation, reliable network connection, advanced security & authentication features, and more.
  • Page 5: Back Of Cpe

    3. Back of CPE Hardware Reset Power Switch Power Adapter Antenna1 Antenna3 WiFi Antenna2 WiMAX Main Telephone/Fax WiMAX Diversity Item Details Antenna1 : WiMAX Main Antenna2 : WiMAX Diversity Antenna3 : WiFi Detachable external antenna User external antenna (attachable) External Antenna * Antenna Classification - 2.3G : M23 - 2.5G : M25...
  • Page 6: Configuration

    Configuration 1. Network Configuration Local Network Gateway External Network Internet WiMAX Telephone To verify that the CPE is operating normally, check the following LEDs after connecting the CPE, modem and PC with a LAN cable, as follows: Normal Operation Action to take if not illuminated When power switch On Check for adapter power failure Check cable connection and...
  • Page 7: Package Contents

    2. Package Contents Main Unit WIFI Antenna X 1 User Manual LAN Cable Tel. Line Adapter Outdoor Antenna...
  • Page 8 3. PC Configuration (Windows XP) Most computers already have TCP/IP configuration enabled. For your computer to support CPE, please verify that the IP address and DNS settings are automatically generated in the Local Area connection of your Internet Protocol (TCP/IP) properties. •...
  • Page 9: How To Check Your Ip Address

    4. How to check your IP address • Open the Command Prompt window by clicking the "Start" button and selecting "Run". Enter "cmd", and click the "OK" button. <Run cmd> • When the Command Prompt window opens, enter the "ipconfig" command to verify the IP address, Subnet mask, and Gateway, which are automatically assigned to your PC.
  • Page 10: Logging In To The Built-In Web

    Logging in to the built-in Web Interface The Web Interface allows you to manage the CPE and to view. In the Address Bar : • Type http://192.168.1.1 and press ENTER to access the login screen. • When the login screen appears, it prompts you for a password. •...
  • Page 11: Cpe Setup On The Web

    CPE Setup on the web page 1. WiMAX Status • In the Top menu bar : Select "WiMAX" "Status". → • You can view the configuration information and the current status of WiMAX. • Please refer to the following table for detailed WiMAX Information.
  • Page 12 WiMAX Information MAC Address MAC Address of WiMAX interface Ready: WiMAX signal detected and WiMAX can WiMAX Status be connected. OUT OF ZONE: No WiMAX signal detected BSI D 48-bit long field identifying the Base Station CINR: Carrier to Interference Ratio CINR &...
  • Page 13: Lan Setup

    2. LAN Setup LAN Configuration • In the Top menu bar : Select "LAN" "LAN Configuration" → • Configure LAN IP address : - Enter your LAN IP address in "IP Address / Subnet Mask" fields. - Default Values are "192.168.1.1 / 255.255.255.0" and only the last byte in "Subnet Mask"...
  • Page 14: Status

    Status • In the Top menu bar : Select "LAN" "Status". → • You can view the details of the LAN DHCP configuration.
  • Page 15: Wlan

    3. WLAN WiFi (Wireless LAN) Setup WiFi configuration can be modified when Switch mode is set to CPE (NAT) Mode. • In the Top menu bar : Select "WLAN" "WiFi Setup". → • Configure WiFi Basic : - Select whether WiFi is enabled or disabled. - Select the wireless mode(11B/G mixed, 11B only, 11G only, 11N only, 11B/G/N mixed) •...
  • Page 16: Wifi Filter

    WiFi Filter WiFi MAC address filtering allows only machines with specific MAC address access the network. You must specify which addresses are allowed when you setup CPE. • In the Top menu bar : Select "WLAN" → "WiFi Filter". • Configure a WiFi Filter : - Check the Enabled Mac Address Filter - Enter the Name and Mac Address...
  • Page 17: Wifi Status

    WiFi Status • In the Top menu bar : Select "WLAN" → "Status". • You can see various information related to the WiFi configuration.
  • Page 18: System

    4. VoIP Voice over Internet Protocol(VoIP) is a method of delivery of voice commu- nication over the internet of packet-switched network. Internet telephony regers to communications services - voices, facsimile, and / or voice-mes- saging applications - that are transported via the Internet, rather than the public switched telephone network(PSTN).
  • Page 19 Name Description SIP Timer SIP T1 Interval A T1 timer defined in SIP protocol Speed-up Dialling Enable Enable speed dialing String The string to enter, to get to the speed dial numbers Emergency Service Emergency enable Enable emergency calls Emergency Registration If enabled, VoIP system will perform emergency registration before making emergency call.
  • Page 20: Media

    Media • In the Top menu bar : Select "VolP" → "General"→ "Media".
  • Page 21 Name Description Port Range Media Port Start RTP local start port number, (start~end) defined the RTP listen port range Media Port End RTP local end port number Dynamic Payload Type Setting G.726 16K Default is 96 G.726 24K Default is 97 G.726 32K Default is 98 G.726 40K...
  • Page 22: Qos

    QoS is the differentiation between types of traffic and types of services so that the different types of service and traffic can be treated different service. This way, one type can be favored over another. In VoIP, quality simply means being able to listen and speak in a clear and continuous voice, without unwanted noise.
  • Page 23: Provision

    Provision Provision is a functionality to update the configuration by the FTP protocol. • In the Top menu bar : Select "VolP" → "General"→ "Provision". Name Description VoIP Provision Setting Enable Enable or Disable FTP Server FTP server address File Path File path and file name Logging User Name Login username...
  • Page 24: Status

    Status Show server information, account register status and call history. • In the Top menu bar : Select "VolP" → "Account"→ "Status".
  • Page 25: Server

    Server • In the Top menu bar : Select "VolP" → "Account"→ "Server".
  • Page 26 Name Description Register Server Register Server A SIP registrar is a server in a Session Initiation Protocol (SIP) network that accepts and processes SIP REGISTER requests. Format is "x.x.x.x". A registrar server port number, default is 5060. Port Number Separate Registrar Address Provide separate configures to send REGISTER specific destination by Route header.
  • Page 27: User

    User • In the Top menu bar : Select "VolP" → "Account"→ "User".
  • Page 28 Name Description SIP Account Enable Enable or disable the SIP account SIP Local Port Enter the SIP local port, default value is 5060 Subscriber Number Enter the subscriber number for Line. The number is a unique series of digits of VoIP subscriber. It's used to interconnect with SIP server, for outgoing or incoming calls.
  • Page 29 Name Description Codec Settings Save Commit the changes made and save to the CPE device Cancel Reset fields to previous settings...
  • Page 30: Feature

    Feature • In the Top menu bar : Select "VolP" → "Account"→ "Feature".
  • Page 31 Name Description Feature Setting Auto Decline Anonymous When VoIP subscriber receives an incoming call with privacy, with display name as "anonymous". VoIP subscriber can REJECT it when the setting "Auto Decline Anonymous" is enabled. If it's not enabled it will treat it as a normal incoming call and allow the phone device to ring.
  • Page 32 Name Description Call Waiting Setting Call Waiting Enable / Disable Call waiting feature Hotline Setting Hotline Hot line enable / disable switch Hotline Target Hot line target Hotline Period Time Hot line timeout period Apply Commit the changes made and save to the CPE device Cancel Reset fields to the last saved values...
  • Page 33: Dialing

    Dialing • In the Top menu bar : Select "VolP" → "Account"→ "Dialing". Name Description General Dialing Setting Inter-digit Timeout The time period between each digit. First-digit Timeout The maximum time allowed between off-hook and entering the first digit. Commit the changes made and save to the CPE Apply device Cancel...
  • Page 34: Speed Dial

    4.10 Speed Dial • In the Top menu bar : Select "VolP" → "Account"→ "Speed Dial". Name Description Speed Dial Status Active Enable / disable rule Speed Dial Rules Short Number Predefine number of rule Real Number Callee's telephone number Note Description of rule Save current and create new entry for next rule...
  • Page 35: Fax

    4.11 • In the Top menu bar : Select "VolP" → "Account"→ "FAX". Name Description FAX Setting Options NONE G.711A Pass Through G.711U Pass Through T.38 FAX Relay T.38 FAX Only Apply Commit the changes made and save to the CPE device Cancel Reset fields to the last saved values...
  • Page 36: Rtp

    4.12 • In the Top menu bar : Select "VolP" → "Account"→ "RTP". Name Description RTP Setting RTP Detection Enable Enable / disable RTP detection for RX packets RTP Timeout The RTP timeout is used to judge the call, is it still alive and do the right action.
  • Page 37: Phone

    4.13 Phone • In the Top menu bar : Select "VolP" → "Line"→ "Phone". NOTE : The following figures will apply for Line 1, Line 2, Line 3 and Line 4. The Line and Account is one-to-one mapping, that is, the Line 1 is mapping to Account 1, Line 2 is mapping to Account 2, Line 3 is mapping to Account 3, and Line 4 is mapping to Account 4.
  • Page 38 Name Description Phone Hook Flash Detect Upper Bound This parameter defines the upper bound of the quick on / off-hook cycle. This parameter defines the lower bound of the quick Hook Flash Detect Lower Bound on / off-hook cycle. The voice gain level that is heard by a telephone user Voice Tx Level Voice Rx level The voice gain level that is received by the device...
  • Page 39: Voice

    4.14 Voice • In the Top menu bar : Select "VolP" → "Line"→ "Voice".
  • Page 40 Name Description Voice Active Detector You can enable and select which voice activity detection to use. It can facilitate speech processing, and can also be used to deactivate some processes during non-speech segments : it can avoid unnecessary coding / transmission of silence packets in VOIP, saving on computation and on network bandwidth.
  • Page 41: Profile

    4.15 Profile • In the Top menu bar : Select "VolP" → "Line"→ "Profile". Name Description Country Profile Customize or USA Apply Commit the changes made and save to the CPE device Cancel Reset fields to the last saved values...
  • Page 42: Firewall

    5. Application Setup Firewall Firewall enables you to set the CPE so that it is not affected by external hacking attempts, including Ping Flooding or DoS. Internal LAN PCs usually isolated / protected from external Internet attacks even when no firewall is used, but it is still preferable to set the firewall to ON.
  • Page 43: Dmz & Port Forwarding

    DMZ & Port Forwarding The DMZ feature allows you to specify one computer on your network to be placed outside of the NAT firewall. This may be necessary if the NAT feature is causing problems with certain applications, such as a game or a video conferencing application.
  • Page 44 • In the Top menu bar : Select "Application" "DMZ & Port Forwarding". → • Configure DMZ(Demilitarized Zone) Setup : - Select enable or Disable. - Enter "Private LAN IP". - Click the "Save" button when finished. • Configure Port Forwarding Setup : - The port forwarding function is configurable when DMZ is disabled.
  • Page 45: Vpn Pass Through

    In the Top menu bar : Select "Application" "VPN pass through". → • SWC-9200 supports 3 types of service : PPTP, L2TP and IPSEC. • Check the type(s) of VPN pass-through. • Click the "Apply" button when finished. Then click the "Apply" button to...
  • Page 46: Upnp

    UPnP UPnP (Universal Plug and Play) is the standard by which a PC, peripheral devices, intelligent home appliances, or wireless equipment can automatical- ly detect each other by using the internet and web protocol when connect- ed to the network. When a user can add a certain device to the network using UPnP, the device will complete its own organization, receive the TCP / IP address, and discover the HTTP-based discovery protocol to announce its existence to other devices.
  • Page 47: Qos

    Quality of Service (QoS), in the area of computer networking, refers to the mechanisms that control resource reservation. QoS assigns different priority levels to different applications, users, or data flows. QoS also measures and improves their level of performance, such as transmission and error rate. For instance, the use of internet RSVP (Resource Reservation Protocol) allows packets passing through gateway hosts to be processed quickly according to predefined policy and reservation standards.
  • Page 48 • In the Top menu bar : Select "Application" "QoS". → • To enable QoS, select "Shaping" or "priority". • For "Shaping" - Select "Download" and / or "Upload". Enter the required values. - Click the "Add" button when finished. Then, you can see the configured setting added below.
  • Page 49: Ddns

    DDNS DDNS (Dynamic DNS) is a method for easily maintaining the DNS information of a PC that uses a dynamic IP address. In general, when a user accesses the internet, the internet service provider arbitrarily assigns the user one of the IP addresses that is not currently being used.
  • Page 50: Mtu

    The MTU (Maximum Transmission Unit) is the largest packet or frame that can be transmitted in a packet or frame-based network such as TCP / IP. In general, the unit of octets is used. TCP determines each packet size for all types of transmission.
  • Page 51: Ntp

    The Network Time Protocol (NTP) is a protocol for synchronizing the clocks of computer systems over packet-switched, variable-latency data networks. NTP uses UDP on port 123 as its transport layer. It is designed specifically to resist the effects of variable latency by using a jitter buffer. NTP also indicates a reference software implementation that is distributed by the NTP Public Services Project.
  • Page 52: Remote Control

    Remote Control • In the Top menu bar : Select "Application" "Remote Control" . → • Configure the HTTP Server Setup : - Click the Allow Connection from WAN • Configure the TELNET Server Setup : - Click the Allow Connection from WAN •...
  • Page 53: 13 6. Admin Setup

    6. Admin Setup Version • In the Top menu bar : Select "Admin" "Version". → • You can see the versions of the SWC-9200 firmware and the WiMAX firmware. Password • In the Top menu bar : Select "Admin" "Password". →...
  • Page 54: Cpe Upgrade

    CPE Upgrade • In the Top menu bar : Select "Admin" "CPE Upgrade". → - Enter the CPE firmware path. Or click the "Browser" button find the firmware file. - To start the firmware update, click the "Apply" button. - This will take several minutes, and the time may vary according to the environment. •...
  • Page 55: Reboot/Default Setting

    Reboot / Default Setting • In the Top menu bar : Select "Admin" "Reboot / Default Setting". → - Select "Reboot" to reboot CPE. - Select "Reset to all default settings" to reboot and initialize CPE to its default settings. - To reboot the CPE, click the "Apply"...
  • Page 56: Diagnostic

    Diagnostic Diagnostic are used in diagnosis and troubleshooting the network problems. Ping test : Helps in discovering the status of a network device, that is whether the device is alive or not. Trace route : Records the route followed in the network between the sender's computer and a specific destination computer.
  • Page 57: Troubleshooting

    Troubleshooting Refer to the following if you are having trouble connecting to the Internet Check the LED status of CPE. - Check if the POWER LED is illuminated. - Check if the LEDs of WiMAX are illuminated. - For LAN port, check if the lamp of the port connected to the PC is illuminated. Check the IP address of your PC.
  • Page 58 In Windows XP - Select [Start -> Control Panel -> Network and Internet Connection], double-click [Local Area Connection], and click [Properties]. Click Properties of [Internet Protocol (TCP/IP)] among Components. - Click [Use the following IP address]. - Enter [192.168.1.100] for [IP Address], [255.255.255.0] for [Subnet Mask], and [192.168.1.1] for [Default Gateway].
  • Page 59 In MAC OS X - From the "Apple" menu, select "System Preferences.." - Click on the [Network] icon in the [Internet & Wireless] category. - Click on the [Ethernet] option in the left-hand side of the Network setting window. - Select the [Manually] option from the [Configure] drop-down menu. - Enter [192.168.1.100] for [IP Address], [255.255.255.0] for [Subnet Mask], and [192.168.1.1] for [Router].
  • Page 60: Operating Information

    Operating Information Temperature Range and power rating for the SWC-9200 - Operating temperature for the units is 0°C ~ 40°C Power rating AC for the SWC-9200 100-240V ~ 50/60Hz 0.6A Max Antenna Installation SWC-9200 Out door antenna must be installed...
  • Page 61: Legal Information

    Legal Information EU Regulatory Conformance Hereby, SEOWON INTECH Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For the declaration of conformity, visit the Web site http://www.seowonintech.co.kr/en/customer/regulatory.asp 0678 Reduction of Hazardous Substances This device is compliant with the EU Registration, Evaluation, Authoriza- tion and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU...
  • Page 62 FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 63 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However, there is no guarantee that interference will not occur in a particular...
  • Page 64: Warranty Information

    Warranty Information This product is the result of high quality craftsmanship based on strict quality control procedures. • In the event of Product failure or malfunction during normal usage, your product will be repaired free of charge within the Limited Warranty period. •...
  • Page 68 GLOBAL TELECOM CORP, INC 5000 BIRCH STREET SUITE 3000 NEWPORT BEACH, CA 92660 1-818-665-2068 1-9249-204-3943 E-MAIL info@aimws.com www.aimws.com...

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