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Sure Electronics Surebell Quick Start Manual

Smart doorbell
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Troubleshooting

Smart Doorbell
If I am not receiving calls/notifications from my Sûrebell?
Check, whether your notifications are enabled on the Sure App and also in
device settings. Then, do check your Wi-Fi Strength. Finally, ensure that
your phone is not in power saving mode.
What can I do if the night vision feature is not functioning properly?
Ensure that IR LEDs on the device are turned on (IR LEDs are near bell
button). ALS should not be covered
How does Theft Warranty work for the Sûrebell?
To avail the theft warranty, user must be on cloud package. Then,
in case of theft, please provide invoice copy and a First Information
Report copy form your local police station and mail it to support@
securewithsure.com
How long does the warranty of the Sûrebell last?
Warranty for the Surebell expires exactly 12 months from the date
Quick Start Guide
of purchase.

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Summary of Contents for Sure Electronics Surebell

  • Page 1 First Information Report copy form your local police station and mail it to support@ securewithsure.com How long does the warranty of the Sûrebell last? Warranty for the Surebell expires exactly 12 months from the date Quick Start Guide of purchase.
  • Page 2 While Using Sûrebell Compliance FCC statement: You can also choose to stop notification alerts through the app This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection if you wish not to be disturbed.
  • Page 3 Know Your Device While Using Sûrebell Motion detected in front of your Sûrebell will send notifications to your smart phone. Ringing the Sûrebell will give you a call notification on your Ambient Light Camera Sensor (ALS) smart phone. FOV 172º H , 130º V Sûrebell comes with IR LEDs and ambient light sensor (ALS), which is located next to the camera eye that allows the device to Status LEDs...
  • Page 4 Know Led Patterns DEVICE BOOT UP DEVICE READY TO USE DEVICE IN CALL (STATIC WHITE LIGHT) (STATIC BLUE) (WHITE SPINNING) ONLY WHEN ADDING A DEVICE OR CHANGING WIFI PASSWORD WRONG WIFI PASSWORD LOW WIFI SIGNAL CONFIGURATION MODE (BLINKING BLUE) (STATIC BLUE) (WHITE FLOWERY PATTERN)

  • Page 5: Before You Begin

    220/230/240 VAC Follow the Sign up process and establish the admin. Only admin can Do not use Surebell without chime, if installed with mechanical then provide access to other users. doorbell chime. Failing to do so will cause damage to the Sûrebell and Start by adding a new device to your account from your app, to your void the warranty.

  • Page 6: Getting Started

    Getting Started Before you can start using the Sûrebell, it must be physically installed and integrated to your home network. If, you have an existing doorbell, remove it and make sure that the two wires used to connect your doorbell button remain exposed. Mark and drill the appropriate holes in the wall for the mounting bracket.

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