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User's Manual
Pendant Features.............................................................
In Case of Emergency......................................................
User Instructions..............................................................
Testing .............................................................................
Testing Log.......................................................................
Important Notes...............................................................
Moving To New Address...................................................
Cellular Communications.................................................
Warranty & Liability Information.....................................
Important Information......................................................
Important! Please test your system at least once a month (See Page 5).
I've fallen and I can't get up!
Life Alert HELP Pendant_V2.indd 1
Life Alert HELP Pendant

TABLE OF CONTENTS

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Life Alert
National Headquarters
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16027 Ventura Boulevard
Encino, California 91436
(800) 451-7858
8/29/14 11:59 AM

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Do you have a question about the HELP and is the answer not in the manual?

Questions and answers

Marion Rayburn
July 23, 2025

Does the necklace adjust or does it need to be cut?

Brenda
June 15, 2025

what does the life alert pendant blue blinking light mean

David McClellan
May 11, 2025

Can you over charge the battery meaning. Can you leave the device on the charger too long. And how long does the charge last

Cheryl Banas
April 30, 2025

My mom, Clarice Kitchens, has a Life Alert and I want to add information that we sent in for her. I want to include the code to get into her home for emergency services. Is there a direct number I can call to do this?

Summary of Contents for Life Alert HELP

  • Page 1: Table Of Contents

    Important! Please test your system at least once a month (See Page 5). Life Alert National Headquarters ® 16027 Ventura Boulevard ® Encino, California 91436 I’ve fallen and I can’t get up! ® (800) 451-7858 Life Alert HELP Pendant_V2.indd 1 8/29/14 11:59 AM...
  • Page 2: Pendant Features

    Pendant Features HELP Emergency Button: Press this button for three (3) seconds to turn on the HELP Pendant and automatically call the Life Alert Dispatch Center. In addition, this button can also be used during a call to send refreshed GPS data.
  • Page 3: In Case Of Emergency

    In Case of Emergency Calling For Help Press the HELP button for three (3) seconds to turn on the HELP Pendant and dial the Life Alert Dispatch Center. This will be accompanied by a vocal message “Calling Life Alert” and an LED indicating the pendant is turning on and preparing to call the Life Alert Dispatch Center.
  • Page 4: User Instructions

    User Instructions During the HELP Call The user can adjust the speaker volume. The speaker volume can ONLY be adjusted during a help call. It does not affect the voice prompt volume. Use the HELP button during a call to send current or refreshed GPS location data.
  • Page 5: Testing

    Testing It’s important to test your Pendant at least once a month. BEFORE TESTING, PLEASE CALL THE LIFE ALERT DISPATCH CENTER AT 1-800-638-8222 TO NOTIFY THEM THAT YOU WILL BE TESTING. TESTING Press the button on the Pendant until it CONTACTING LIFE ALERT announces “...
  • Page 6: Important Notes

    Failure to update your information could result in emergency services being sent to the wrong address. Simply contact the Life Alert Dispatch Center at 1-800-638-8222 and we will assist you with transferring your monitoring service to your new location.
  • Page 7: Cellular Communications

    Cellular Communications Important information regarding your pendant communications. Cellular communications are affected by a number of factors outside the control of Life Alert and may be impaired or blocked by building construction style, building materials, atmospheric conditions (i.e. weather), distance from transmitter to receiver, surrounding terrain, battery levels, signal strength, cellular network traffic, cellular tower condition and interference from other cellular devices.
  • Page 8: Important Information

    RF Exposure Information The SAR limit in the USA (FCC) is 1.6 W/kg operations or procedures that could affect the operation of the equipment. averaged over one gram of tissue. This HELP Pendant device (FCC ID If this happens, the telephone company will provide advance notice so 2ABZ7-913) has been tested against this SAR limit.
  • Page 9 ‐Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ‐Consult the dealer or an experienced radio/TV technician for help. The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device has also been tested against this SAR limit.

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