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PETNET SMARTFEEDER
User Manual

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Summary of Contents for Petnet SmartFeeder

  • Page 1 PETNET SMARTFEEDER User Manual...
  • Page 2 We believe smarter feeding improves your pet’s health. Petnet will guide you to healthier decisions when it comes to feeding your pets — bringing you more joy while keeping your pets healthy and happy.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Overview Setup and Installation Feature Overview Placement Cleaning Support and Service Limited Warranty...
  • Page 4 MEET YOUR SMARTFEEDER The Petnet SmartFeeder is a Wi-Fi connected automatic pet feeder for cats and dogs. Using the Petnet App you can personalize your pet’s daily meal times, portion sizes, order pet food for delivery – and even feed your pet from your phone! Comes with a 1-year limited warranty and customer service for the life of the product.
  • Page 5 User’s Guide. The SmartFeeder is suitable for cats and dogs weighing less than 60 lbs. Cleaning and Maintenance The SmartFeeder is not a toy and must be treated as an appliance at all times, especially when cleaning or conducting maintenance. Ensure that the SmartFeeder is unplugged from any A/C power source and is powered off prior to performing maintenance or cleaning the unit.
  • Page 6: Setup And Installation

    To get started, you’ll need the following four items: SMARTFEEDER PET FOOD SMARTPHONE WI-FI SmartFeeder setup takes about 5 minutes. Install the Petnet App Register your SmartFeeder Connect to your Wi-Fi NOTE: The SmartFeeder works with Wi-Fi 802.11 b/g/n (2.4GHz) only. Visit www.petnet.io/support for more guides and videos.
  • Page 7 SmartFeeder The power switch is located on the back Locate the QR code underneath the of the SmartFeeder Base. The light on the SmartFeeder Base and follow the front of the SmartFeeder will illuminate directions in the Petnet App (see step 5).
  • Page 8 6. Set up your SmartFeeder Find the blue tab on the front of SmartFeeder base and pull out the bowl tray until you reveal the entire blue label. Then, remove the label from the bowl tray and slide the plastic bowl on the tray until it clicks into place.
  • Page 9 Kibble Sizes Dry food 1/8” - 5/8” in diameter Food Storage Stores 5lbs - 7lbs of dry food 8. Congrats! You’re all set up. Use the Petnet App to set up feeding times and portions sizes.
  • Page 10: Overview

    FEATURES OVERVIEW A smartphone, Wi-Fi (2.4GHz) and a Petnet account are required for setup, wireless mobile notifications and software updates. LID LATCH SELF LOCKING LID FOOD CONTAINER FOOD LEVEL SENSOR FEED BUTTON FOOD CONTAINER LOCK METAL BOWL POWER SWITCH BOWL TRAY...
  • Page 11: Placement

    If you have multiple pets, we recommend you place each SmartFeeder in a separate room to avoid conflict during feedings. We do not recommend using the SmartFeeder outdoors. NOTE: For ideal performance, place your SmartFeeder away from direct sunlight and areas of high moisture.
  • Page 12: Cleaning

    CLEANING YOUR SMARTFEEDER The detachable lid, food container, food container insert, bowl tray and metal bowl insert are dishwasher safe. All other parts can be cleaned with a wet towel or sponge. Dishwasher safe BOWL TRAY DETACHABLE FOOD CONTAINER METAL...
  • Page 13: Support And Service

    SUPPORT AND SERVICE Before sending your SmartFeeder in for service, visit petnet.io/support or @petnetiosupport on Twitter. We’re available to answer your questions by phone, email and chat Mon - Fri 8am to 6pm PT and Saturdays 9am to 6pm PT.
  • Page 14 2. Warranty; Period of Coverage. Petnet, Inc. (“Petnet”), a Delaware corporation with its principal place of business located at 1035 S. Grand Ave, 2nd Floor, Los Angeles, CA 90015 warrants to the owner of the SmartFeeder product contained in this box (“Product”) that the Product will be free from defects in materials and workmanship for a period of one (1) year from the...
  • Page 15: Limited Warranty

    OR SAFETY FOR YOUR PET. YOU USE ALL PRODUCT INFORMATION, SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION AND RISK, AND AT THE RISK OF YOUR PET. YOU WILL BE SOLELY RESPONSIBLE FOR (AND PETNET DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOU, YOUR PET, OTHER PERSONS, YOUR...
  • Page 16 © Petnet Inc. All Rights Reserved.