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C&S Technology CIP-4500 User Manual

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Appendix 6. User Manual
NOTICES TO USER
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
One or more of the following statements may be applicable
FCC WARNING
CAUTION : Any changes or modifications in construction of this device which are not expressly
approved by the party responsible for compliance could void the user's authority to operate the
equipment
:
C&S Technology Inc.
Video Phone CIP-4500
CIP-4500 User manual1

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  • Page 1 Appendix 6. User Manual CIP-4500 User manual1 NOTICES TO USER This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 2: Table Of Contents

    CIP-4500 User Manual Contents Safety Instructions....................... 5 1. Installing IP Videophone....................7 Components........................7 Name of parts and functions..................7 Installing IP Videophone ..................... 10 Network Configuration – Using Wizard ..............11 ① What is Wizard?..................11 ② Starting Wizard..................11 2.
  • Page 3 CIP-4500 User Manual 3. Public Phone-based Calling (Optional) ................. 29 Making a Call....................... 29 ① Making a call using dialpad..............29 ② Making a call using redial ..............29 ③ Speed dialing ..................29 ④ One Click Call from the PhoneBook ............. 30 ⑤...
  • Page 4 CIP-4500 User Manual ⑧ System Init.................... 49 IP ..........................50 ① Default Internet Configuration .............. 51 ② Advanced Internet Configuration............52 ③ Internet Phone Configuration (H.323) ..........52 ④ Internet Phone Configuration (SIP) ............53 ⑤ Internet Sharing Configuration ............. 55 ⑥...

  • Page 5: Safety Instructions

    CIP-4500 User Manual Safety Instructions Please read the following instructions carefully to ensure correct use and to prevent unexpected accident and damage caused by incorrect use. Do not disassemble or modify the IP videophone or power adapter by anyone other than the authorized personnel.
  • Page 6 CIP-4500 User Manual Make sure to use the exclusive power adapter. Disconnect the power cable when the unit is not in use for a long time.

  • Page 7: Installing Ip Videophone

    CIP-4500 User Manual 1. Installing IP Videophone Components The following parts are included in the product package. Be sure that you received all the parts. • Main body of IP Videophone • Handset • Power adaptor • Power cable •...
  • Page 8 CIP-4500 User Manual POW ER REGISTER REDIAL SPEAKER MUTE PRIVACY PQRS WXYZ EXIT - . _ FLASH/1aA DISPLAY/TAB Enters phone number in the dialing mode or the letters in the User Numeric keys Configuration menu. Enters ‘*’. Sends a short message during a call.
  • Page 9 CIP-4500 User Manual Green LED is on when the IP Videophone registered to the Internet phone service. REGISTER Greed LED blinks fast in auto answer mode. Green LED blinks slowly when the IP Video phone is registered to the Internet phone service and is in auto answer mode.

  • Page 10: Installing Ip Videophone

    CIP-4500 User Manual Installing IP Videophone Please check the components before installing the IP Videophone. For the best result, please follow the installation procedures. 1) Plug in the handset line to the body. 2) Connect the power cable to the power adapter.

  • Page 11: Network Configuration - Using Wizard

    CIP-4500 User Manual Network Configuration – Using Wizard ① What is Wizard? You must set up IP to use video call through the IP Videophone. The unit provides the wizard menu so that you can easily set up Internet. The menu provides you with the step- by-step guide to set up the IP part of the Personal Information Management System (PIMS) menu.
  • Page 12 CIP-4500 User Manual A. Internet Connection setting • In the Wizard Menu main window, the current values are displayed, and the cursor is on the Next button. • In Internet Connection setting, use to move between the connection method, and use or ‘ENT’...
  • Page 13 CIP-4500 User Manual • This menu window is displayed if you selected ‘ADSL(PPP/PPPoE)’ in Internet Connection setting. The window displays the current values. You can change the value as described in ‘ADSL’ configuration in <Default Internet Configuration(51p)>. • In order to proceed to the next menu, use move to the menu button, and then click Next, or if you want to finish Wizard, click Finish.
  • Page 14 CIP-4500 User Manual • This menu enables you configure the timeserver to acquire time information used in the IP Videophone. • Enter the server addresses in ‘Server1’ and ‘Server 2’. NOTE. If you leave the TimeServers 1 and 2 empty, the IP Videophone acquires the current time from the default time server.
  • Page 15 CIP-4500 User Manual of phone number (E.164). Therefore, make sure to check them when you subscribing the phone to the IP phone service network. NOTE. If you click Prev in the first Internet Phone setting, you will move to Time Server setting menu. If you click Next you will move to the second Internet Phone setting menu.
  • Page 16 CIP-4500 User Manual NOTE. Because the IP Videophone conforms to H.323 international video communication standard, you can register the unit to the Internet phone service. In order to connect the phone to the Internet phone service network, you should set the H.323 ID to be used in the server address and authentication process, and the ID in the format of phone number (E.164).
  • Page 17 CIP-4500 User Manual • Enter the global IP address of the external sharer in ‘Global IP’. • In order to proceed to the next menu, use to move to the menu button, and then click Next, or if you want to finish Wizard, click Finish.

  • Page 18: Ip Videophone-Based Calling

    CIP-4500 User Manual 2. IP Videophone-based Calling Making a Call There are seven ways to make a videophone call. ① Making a call using dialpad • Pick up your handset or press ‘SPEAKER’. • Press the IP address or phone number you want to make a call.

  • Page 19: ④ Making A Call From The Latest Calling List

    CIP-4500 User Manual NOTE. If IP videophone is in waiting mode, it is possible to make a call by pressing ‘REDIAL’ directly without picking up your handset. ④ Making a call from the latest calling list • Pick up your handset or press ‘SPEAKER’ .

  • Page 20: Receiving A Call

    CIP-4500 User Manual CallLog NOTE. For detailed call process, refer to < ( 39p)>. Receiving a Call If an incoming call is arrived, videophone begins ringing and the following animation is shown on the LCD screen. A. Picking up handset Pick up your handset as usual.

  • Page 21: Call Forward

    Click phone number or IP address of the person to whom you want to forward a call and press ‘ENT’. NOTE. If a call is successfully transferred, the previous call is automatically disconnected. If not, the previous call is returned. NOTE. Call forward is successful only between CIP-4500.

  • Page 22: Auto Answering Mode

    CIP-4500 User Manual Auto Answering Mode ① What is Auto Answering mode? In auto answering mode, an incoming call is automatically received after ringing the predefined times, and an absent message is delivered. In this case, if a caller leaves a message, such the message is stored so that you can verify it in Auto Answering Message of CallLog.

  • Page 23: Useful Functions During A Call

    CIP-4500 User Manual NOTE. For use of this monitoring function, the IP videophone of a caller shall be able to send a numeric information. Short Message Service NOTE. How to send your password using IP videophone is described in <...

  • Page 24: ③ Privacy

    CIP-4500 User Manual ③ Privacy Press ‘PRIVACY’ to keep your image from delivering to the other side. Instead of your image, a logo image is displayed on the other party’s screen in the privacy mode. If you want to release privacy mode, press ‘PRIVACY’ again.

  • Page 25: ⑥ Audio/Video Input Path Setting

    CIP-4500 User Manual Select the item you want using , and then control the value using RECEIVING SPEED [ OPTION SETTING ] VOLUME CONTROL SENDING SPEED QUALITY CONTROL INPUT SELECT 111.123.111.123 I-HAND 111.123.111.123 I-HAND NOTE. You are not allowed to control image quality if only voice connection is made between you and the other party.

  • Page 26: ⑦ Speakerphone Mode

    CIP-4500 User Manual VIDEO INPUT [ OPTION SETTING ] VOLUME CONTROL AUDIO INPUT QUALITY CONTROL INPUT SELECT 111.123.111.123 I-HAND 111.123.111.123 I-HAND VIDEO INPUT: If you select ‘INT’ from A/V Input menu, you can insert an image through the camera of IP videophone, but if you choose ‘EXT’, an image is inserted from the external camera connected to video input terminal of backside of the videophone body.

  • Page 27: ⑧ Short Message Service (Sms) (Optional)

    CIP-4500 User Manual Press ‘SPEAKER’ to change into the speakerphone mode while calling using a handset. If you want to release the speakerphone mode, press ‘SPEAKER’ again. NOTE. Even when you hang up your handset in speakerphone mode, the call may not be disconnected maintaining speakerphone mode.
  • Page 28 CIP-4500 User Manual If you receive a short message from the other party, the right screen is displayed on which you can view the message. After message check, if you want to exit this mode, press any button except...

  • Page 29: Public Phone-Based Calling (Optional)

    CIP-4500 User Manual 3. Public Phone-based Calling (Optional) Making a Call There are five ways to make a general call using an IP videophone: ① Making a call using dialpad • Pick up your handset or press ‘SPEAKER’ . •...

  • Page 30: One Click Call From The Phonebook

    CIP-4500 User Manual NOTE. If you press the speed dial number for a while, you can make a call without pressing ‘ENT’. ④ One Click Call from the PhoneBook • While browsing your PhoneBook, select the destination you want to call and press ‘ENT’.

  • Page 31: Dropping A Call

    CIP-4500 User Manual ress ‘SPEAKER’, in which case you get into the speakerphone mode. NOTE. CID function of IP videophone enables you to identify caller’s phone number. Dropping a Call To disconnect a call, hang up your handset. If you are in speakerphone mode and the handset has already put on the phone, press ‘SPEAKER’.

  • Page 32: User Configuration

    CIP-4500 User Manual 4. User Configuration Using Keypad in User Configuration Numeric key Used for character input Enables you to select the type of characters in entering characters (Numeric/Lowercase/Capital) Allows you to move among the URL links and URL input window on the browser screen.
  • Page 33 CIP-4500 User Manual wxyz WXYZ Numeric input Example : In case of entering “123” Press ‘1aA’ to set input mode to Press successively. English input Example : In case of entering “SKY” Press ‘1aA’ to set input mode to Press ‘S’, ‘K’, ‘Y’ successively. ( ->...

  • Page 34: Main Menu

    CIP-4500 User Manual Main Menu During power off, or in dialing mode (when there is no any input number), press ‘ENT’ to display the User Configuration main menu. The main menu consists of five submenus: PhoneBook, CallLog, Internet, UserSet, IP.

  • Page 35: Phonebook

    CIP-4500 User Manual H.323 – server address, H.323 ID, phone number(E.164), password. SIP – user information, server(proxy/registrar) information. Sets Internet Sharing function. Shows IP information registered with IP videophone and the current network connection status. PhoneBook PhoneBook enables you to save the frequently used phone numbers and make direct phone call while you search the menu.

  • Page 36: ② Making An Entry

    CIP-4500 User Manual representative number is displayed on the top of the list. If you press ‘ENT’ as the item list is selected, the window on which you can modify the item is displayed as in the right figure. You can move...

  • Page 37: ③ Searching Phone Number

    CIP-4500 User Manual In PhoneBook, use to select Register Phone Number, and press or ‘ENT‘ (or press ). The phone number entry window is displayed, and the available items are displayed in sky blue. NOTE. If 100 items are registered in the PhoneBook, you cannot perform registration of phone numbers.
  • Page 38 CIP-4500 User Manual speed dial number. The phone numbers that meet the conditions are displayed in the list in the order of registration. In PhoneBook, select Search Phone Number with , press or ‘ENT’ (or In order to enter conditions, move the cursor to ‘Method’, and select the conditions (Name/Phone...

  • Page 39: Calllog

    CIP-4500 User Manual CallLog The phone numbers of the recent calls are listed in CallLog. The IP Videophone has up to 10 calls in Sent Call, Received Call and Absent Call respectively. You can also read the auto answering message.

  • Page 40: ② Received Call

    CIP-4500 User Manual Calling from the Set Call list Select the number with . You can make a call and talk through the speaker phone. If you want to talk though the handset, pick up the handset. NOTE. You can also make a call by pressing and holding the index. For example, if 1234567 is in to make a call.

  • Page 41: ④ Saving A Calllog Entry

    CIP-4500 User Manual Calling from the Absent Call list Select the number with . You can make a call and talk through the speaker phone. If you want to talk though the handset, pick up the handset. NOTE. You can also make a call by pressing and holding the index. For example, if 1234567 is in...

  • Page 42: ⑥ Checking Auto Answer Message

    CIP-4500 User Manual Select ‘Delete’ with , and press ‘ENT’. After the message box with “Deleting…” is appeared, the updated call log will be displayed. ⑥ Checking auto answer message In Auto Answer mode, the IP Videophone saves the message of the called party. You can check the auto answer message as below.

  • Page 43: ⑦ Retrieving Auto Answer Message

    CIP-4500 User Manual NOTE If no auto answer message is stored, the “No Saved Auto Answering” message is displayed. ⑦ Retrieving auto answer message Select an auto answer message with press ‘ENT’, or select ‘Play’ with and press ‘ENT’. If both video and voice are saved, the video is displayed in the center of the window while the voice is heard.

  • Page 44: Userset

    CIP-4500 User Manual For the detailed instruction, refer to the <5. Using Browser (58p)> and <6. Mail Services(63p)> UserSet You can choose the User Configuration to your preference. The settings are a Bell option, Auto Answering options, a Time/Date setup, a Video/Audio Input path option, a wizard setup, software upgrade and download, and a system initialization.

  • Page 45: ① Bell Setting

    CIP-4500 User Manual ① Bell setting to select Bell in the UserSet menu and press or ‘ENT’.(Or just press In ‘Bell’, select one among 4 different kinds of ringing sounds by using . Move down to ‘Volume’ with or ‘ENT’.

  • Page 46: ③ Call Setup

    CIP-4500 User Manual the password. If the two passwords are matched, “Saved” is displayed. Press ‘EXIT’ to exit the menu or go back to the upper menu. NOTE. ‘If ‘On/Off’ set ‘OFF’, the ‘Auto Ans.’ field and ‘Password’ will be deactivated.

  • Page 47: ④ A/V Input Path Setting

    CIP-4500 User Manual Set ‘ON’ or ‘OFF’ of Video transmission with . If it is set to Off, no video can be transmitted/received during a call, and ‘Video Size’ and ‘Video Rate’ are disabled. If ‘Video E/D’ is set to ‘YES’, use ‘ENT’...

  • Page 48: ⑤ Time/Date Setting

    CIP-4500 User Manual ⑤ Time/Date Setting The IP Videophone receives the current time from the Internet time server. In this menu, you can set the options to be applied to the time of the Internet time server. to select Miscellaneous in the UserSet menu and press or ‘ENT’.

  • Page 49: ⑥ Wizard Setting

    CIP-4500 User Manual ⑥ Wizard Setting The IP Videophone provides the wizard menu for network setting when the system is rebooted. to select Miscellaneous in the UserSet menu and press or ‘ENT’. (Or just press Press to select Wizard in the Miscellaneous and press or ‘ENT’.
  • Page 50 CIP-4500 User Manual If the password is correct, the “System is being initialized” is displayed. If the password is incorrect the “Incorrect password. Enter, again.” is displayed. Press ‘EXIT’ to exit the menu or go back to the upper menu.

  • Page 51: ① Default Internet Configuration

    CIP-4500 User Manual Select whether to use the Internet sharing function. Internet Set the external Internet sharer information. Sharing Set the Internet sharing information in the IP Videophone. In this menu, the current IP configuration of videophone is shown –...

  • Page 52: ② Advanced Internet Configuration

    CIP-4500 User Manual Press ‘EXIT’ to exit the menu or go back to the upper menu. If the IP setting is changed, the message in the right is displayed. If you want to change IP configuration, click ‘YES’ and press ‘ENT’.

  • Page 53: ④ Internet Phone Configuration (Sip)

    CIP-4500 User Manual In ‘H.323 ID’, set H.323 ID to be used in authentication for access to Internet phone service. Press or ‘ENT’ to move to ‘E.164’. In ‘E.164’, enter the phone number to be used in authentication for access to Internet phone service.
  • Page 54 CIP-4500 User Manual User Information to select Internet Phone in the IP menu and press or ‘ENT’. (Or just press In order to enter user information, select User Information with in Internet Phone, and press or ‘ENT’. (Or just press In ‘User Name’, enter user ID.

  • Page 55: Internet Sharing Configuration

    CIP-4500 User Manual In order to enter server information, select Server Configuration with in Internet Phone, and press or ‘ENT’. (Or just press to select the type of server to be used in SIP. (Proxy/Registrar) Press or ‘ENT’ to move to ‘Address’.

  • Page 56: ⑥ View Internet Status

    CIP-4500 User Manual In ‘Type’ use to set the sharer type to be used in IP Videophone. You can select ‘OFF’ (No Internet sharer is used.), ‘External NAT’ (external sharer) or ‘Internal NAT’ (Internal Internet sharer). If you select ‘External NAT’ or ‘Internal NAT’, press...
  • Page 57 CIP-4500 User Manual phone works correctly.

  • Page 58: Using Browser (Optional)

    CIP-4500 User Manual 5. Using Browser (Optional) Getting Started • Move to Internet menu from Personal Information Setting menu using ◀▶. • Press ‘ENT’ in Internet menu, and select Brower using , and then press ‘ENT’. (or press • Type URL directly or connect to Web page using Bookmark that is already saved.

  • Page 59: Keypads In A Web Browser

    CIP-4500 User Manual Keypads in a Web Browser The followings are keypads used in a web browser. Number key Enables you to enter numbers. Enables you to change character input mode in order of Numeric, Lowercase, Capital. Provides a shortcut for moving between items that you can select or input in a web browser.

  • Page 60: View Browsers

    CIP-4500 User Manual • Press ‘ENT’ to move. View Browsers If you are successfully connected to the site that corresponds to the URL, the web page appears as shown below. • If you press ‘TAB’, you can skip between icons, URL windows and links on a page.

  • Page 61: Using Bookmark

    CIP-4500 User Manual NOTE. IP videophone browser supports a compatible HTML. Thus, it correctly displays web pages made in a compatible HTML. Simplified general web pages can be shown and some of them are not correct. Using Bookmark Move to Bookmark as follows: •...
  • Page 62 CIP-4500 User Manual • Select your target web page using ▲▼ if you want to move. Then, the URL that corresponds to currently selected item appears on the status bar of Bookmark. • Press ‘ENT’ to move to the selected web page.

  • Page 63: Mail Services (Optional)

    CIP-4500 User Manual 6. Mail Services (Optional) Setting Mail User Configuration Mail of Internet menu supports POP3 and SMTP protocols. Mail Configuration is a menu that sets POP3 server address, SMTP server address and mail ID information required for mail function and saves up to 5 IDs in IP videophones.

  • Page 64: Logging Into The Mail Server

    CIP-4500 User Manual ‘Notice’, select whether to use ‘Notice’ function using If you want to stop typing or move to previous menu, press ‘EXIT’. NOTE. Values entered in ‘Reply Addr’ are automatically inserted to receiver’s address when performing ‘Reply’ of ‘Reading Mail’ menu. If ‘Reply Addr’ remains blank, write Reply Address referring to values entered in SMTP.

  • Page 65: Reading Mail

    CIP-4500 User Manual Reading Mail NOTE. Mail function is available only if POP3, SMTP and ID information are configured in Mail Configuration. ① View Mail List Select Reading Mail from LogIn using , and press or ‘ENT’. TITLE The title of mail.

  • Page 66: ② View Mail

    CIP-4500 User Manual ② View Mail Select your mail item from Mail List using , and press ‘ENT’ or enter the number of appropriate mail. Click on ‘ENT’ when ‘Go’ is selected. TITLE The tile of mail Sender’s mail address...

  • Page 67: ④ Delete Mail

    CIP-4500 User Manual Move to Mail Edit window with ‘TAB’ key and then write a mail. After that, move to ‘Send’ using ‘TAB’ key and press ‘ENT’. Then, the mail will be delivered to ‘TO’s mail address. If you stop typing or move to previous menu, press ‘EXIT’.
  • Page 68 CIP-4500 User Manual Enter sender’s e-mail address in ‘TO’ item. If you want to write Mail, press ‘TAB’. Write a mail. If you move to ‘Send’ or ‘Cancel’ using ‘TAB’ and press ‘ENT’, you can send mail or cancel Write Mail.

  • Page 69: Checking Mail Notice Window

    CIP-4500 User Manual Checking Mail Notice Window If a new mail arrives at the account where mail notice function is set in Setting mail properties, appears on PIMS main screen. At this time, press ‘ENT’ button. Then, a list of accounts at which mails are delivered appears.

  • Page 70: Software Upgrading

    CIP-4500 User Manual 7. Software Upgrading What is remote upgrade ? IP videophone can download the latest software version by connecting to a remote server through the Internet. For further information on latest IP videophone software version, please contact software supplier.

  • Page 71: Program Downloading

    CIP-4500 User Manual • IP videophone supports TFTP and HTTP methods when it connects to the server. Select one of two methods in ‘Type’ item using • If you select ‘Check Version’ and press ‘ENT’, it connects to the server and gets information on the latest software version.
  • Page 72 CIP-4500 User Manual NOTE. Make sure that software upgrade should not be stopped. In other words, do not cut off power in the course of upgrading. If the procedure of upgrading stops, the existing software is deleted and not normally operated. If something goes wrong, do not turn off power and attempt upgrading again. If...

  • Page 73: Appendix

    CIP-4500 User Manual 8 Appendix Use NAT function ① Connecting IP Videophone in the Private Network This describes procedures of setting an IP videophone and external sharers if installation of IP videophone is required in a private network configured with an external sharer.
  • Page 74 CIP-4500 User Manual < Checking external sharer IP address> B. Set IP videophone Be sure to enter external sharer’s IP address in IP videophone. Set IP videophone by checking the external IP address of external sharer. Select Internet Sharing from IP menu using and press or ‘ENT’.
  • Page 75 CIP-4500 User Manual NOTE If the mode of a sharer to be used is changed, be sure to reboot the system. C. Set external sharer Move to Sharer Configuration menu through Web browser such as Internet Explorer in PC connected to external sharer.

  • Page 76: ② Using 'Share' Function Embedded In Ip Videophone

    CIP-4500 User Manual ② Using ‘Share’ function embedded in IP videophone Using ‘Internet share’ function embedded in IP videophone, you can connect one computer to the Internet. If you use ‘Internet share’ function in IP videophone, connect computer to IP videophone as shown in the figure below.
  • Page 77 CIP-4500 User Manual If IP videophone host IP is set to 192.168.2.1 as example above, set computer IP information as follows: Items Setting values 192.168.2.2 IP address (IP videophone host IP address +1) Subnet mask 255.255.255.0 192.168.2.1 Gateway (IP videophone host IP address)
  • Page 78 CIP-4500 User Manual Select “TCP/IP” on the screen after executing [Network], and select [Properties]. Select “Specify an IP address” of [IP Address] items, and enter IP address and subnet mask as follows:...
  • Page 79 CIP-4500 User Manual Move to [Gateway] TAB, and enter “192.168.2.1” in a “New gateway”, and select [Add], and then it is saved in “Installed gateways”. Move to [DNS Configuration] TAB and select “Enable DNS”. Enter alphanumerical name in [Host]. Enter Internet address of very high-speed network in [Domain]. For example,...
  • Page 80 CIP-4500 User Manual THRUNET. Enter IP videophone DNS address in [DNS Server Search Order], and click [Add] and save it. If you click [OK] after setting, and click OK again on “Network” window, the following [System Setting Change] window appears. If you select [Yes] to start the system again, you can connect your computer to the Internet through Internet share function of IP videophone.

  • Page 81: Before Requesting Help

    CIP-4500 User Manual Before Requesting Help Problem Troubleshooting I cannot turn on the power Check if the power cable is correctly connected. LCD screen is not turned on Check if the power cable is correctly connected. I cannot hear any call connection Check if the handset is connected to the left port of the videophone.
  • Page 82 CIP-4500 User Manual the other party cannot see and hear Check if the audio/video input path is correctly configured in the Setup menu during a call. Check if the other party’s audio/video device works properly. Check if the audio input path is configured is correctly configured in The call is connected, and I can see the Setup menu during a call.

  • Page 83: Warning Messages

    CIP-4500 User Manual Warning Messages The following table describes warning messages and their meanings. Warning message Description System initialization System is being initialized. Unpacking Image Data… Image data for GUI is being decompressed. Power On Loading DB... Personal data settings are being loaded.
  • Page 84 CIP-4500 User Manual Call connection is failed. The other party’s phone cannot be found. Audio/Video Connecting... A call is being connected. During a call MUTE You are in Mute mode. session PRIVACY You are in Private mode. After completing Call log is being recorded.

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