Troubleshooting - Blu Life View 8.0 User Manual

Troubleshooting

Below is a list of common problems that may occur. Try these easy
troubleshooting steps to resolve any type of issues you may
encounter.
The tablet does not power on
 Press and hold the power key until the startup sequence
appears on the display.
 Check the battery level and ensure there is sufficient charge.
The tablet does not respond after several minutes
 If the tablet has an internal battery, please press and hold the
power button.
The tablet powers off by itself
 Check if the screen lock of the tablet is enabled.
 Check if the tablet needs to be charged.
The battery won't charge
 Check if the battery is already fully charged.
 Double check if the charger connector is properly connected to
the tablet.
The standby time is too short
 Please keep in mind that standby time relates directly to usage
(Internet, Text, Voice Calls, Maps, etc.).
The tablet cannot connect to the network (Voice or Data)
 Verify if you have active service with your service provider.
 Contact your local network service provider and verify if you
are within its network coverage area.
The tablet displays a SIM Error
 Make sure the SIM is properly inserted and in its intended slot.
 Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times
 The SIM card will lock and you will need to enter the PUK code
(PIN Unlock Code). Please contact your local service
provider to obtain the PUK.
24