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Summary of Contents for Scout Hub
- Page 1 guide...
- Page 2 Scout is a do-it-yourself installation - no tools required. Install Scout from your smartphone or tablet for real- time feedback and interactive instructions. recommended installation: visit scoutalarm.com/install on your mobile phone or tablet alternate installation: follow along with this paper-based installation guide and your computer scoutalarm.com/install...
- Page 3 overview of installation The installation process should take 30 minutes or less for the average system. Here’s what to expect: register your system install and test devices choose a monitoring option set modes and permissions...
- Page 4 unboxing your system Before you take anything out of the box, note that the box your system shipped in doubles as a carrier. Take it with you around the house as you install so that you can receive real-time feedback from the sensors and save time.
- Page 5 At minimum, you should have received one Scout hub and one Scout sensor. Please confirm that you received the items pictured below and the contents of your box match the order that you placed.
- Page 6 register...
- Page 7 Scout, you’ll need to visit www.scoutalarm.com and click “register” in the top right hand corner. register Fill out the form on screen to create your account and register your system. Once you’ve completed these steps, you’ll be ready to install the Scout hub.
- Page 8 have questions? If you have questions or need help at any point during the installation: Live chat with customer support on our website at scoutalarm.com E-mail info@scoutalarm.com Visit our troubleshooting guide at support.scoutalarm.com...
- Page 10 The hub is the communication center of Scout and essential to your system. The hub has a 100 ft. range. The hub box includes: The hub, a power cord and an ethernet cord.
- Page 11 Locate a power outlet close to your router and plug the power cord into the hub and the wall. A light on the hub will turn on to indicate that it has been powered.
- Page 12 Plug the provided ethernet cord into your router and then into the back of the hub. A light on the hub will indicate that the ethernet plug is connected correctly. If you do not have a router, click the question mark on...
- Page 13 As the hub connects, it will flash a variety of lights. A solid green light means you are connected to our server. If your Hub does not have a solid green light, please click the question mark on screen or visit...
- Page 14 After the hub is connected, input the installation code in the field provided. The code can be found on the large Quick Start Card you received in your shipment. installation code: SA0000...
- Page 15 The hub will start pairing once you enter the installation code. This process may be instant, but can take up to 3 minutes. The bars on screen will switch from unfilled to filled. Once the green light has changed from flashing green...
- Page 16 If the Hub’s light is solid green light, confirm a successful pairing on screen by clicking “It’s solid, install devices!” If the green light isn’t solid, please click the question mark on screen or visit support.scoutalarm.com.
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Page 17: Important Installation Notes
Important Installation Notes: sensor sequence Install the sensor closest to the hub first and work your way out. Scout sensors have a range of approximately 100 ft. battery pull tabs Only remove the battery pull tabs from one pull device at a time. Pulling multiple tabs at once may result in pairing the wrong device. -
Page 18: Motion Sensor
motion sensor... - Page 19 The motion sensor detects motion inside your home. The motion sensor has a 20 ft. range and a 90 degree field of view. Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network.
- Page 20 The motion sensor will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled when paired.
- Page 21 step two: placement The motion sensor can be mounted in a corner, stand freely on a shelf or be hung on a screw. It should be 5-6 ft. off of the ground, regardless. 5-6 ft. Corner Shelf Flat...
- Page 22 step three: prep device If the unit is freestanding on a shelf, you can bypass this step. If you want to adhere the motion sensor, flip the motion sensor over and remove the adhesive from the appropriate pads. Place it in your desired location, in range.
- Page 23 step four: name sensor Name your motion sensor something unique and click Submit. Repeat steps 1-4 if you have multiple motion sensors. name sensor... If you have no more devices, you are done installing.
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Page 24: Door Panel
door panel... - Page 25 It must be placed inside your home. Pair this device from its desired location to ensure you are in range of the Scout mesh network. The door panel box includes: one large panel, one...
- Page 26 The door panel will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled and the door panel...
- Page 27 step two: positioning Before we adhere the door panel, test your device with the on-screen instructions to confirm you’re within range. You’ll want the panel to be at about shoulder height. One piece will move with the door while the other piece stays stationary on the frame.
- Page 28 step three: prep device Flip the large panel over and remove the adhesive. The small panel will be adhered later, so you can first test the magnet offset.
- Page 29 step four: place device Adhere the large panel on your desired location, flush with the edge and level to where you will place the small panel. Before removing the adhesive on the smaller panel, line it up with the larger panel and test the proposed placement on screen.
- Page 30 step five: test it Once both panels are adhered, confirm the door panel is working. Open and close the door to trigger the “chirp” noise and the icon change on screen. Tap a key fob to the door panel, as well, to test arming and disarming.
- Page 31 step six: name it Name your door panel something unique and click Submit. Repeat steps 1-6 if you have multiple door panels. name sensor... If you have no more devices, you are done installing.
- Page 32 access sensor...
- Page 33 Be sure to pair this device from its desired location to ensure you are in range of the Scout mesh network. The access sensor box includes: one large panel and one small panel.
- Page 34 The access sensor will immediately enter pairing mode to pair with the hub. It can take up to 3 minutes for the device to pair to the hub. The bars on screen will switch from unfilled to filled when paired.
- Page 35 step two: positioning Whether you’re placing the sensor on a window or door, there are multiple configurations to consider. The reference images on the following two pages demonstrate your options. One piece will always move and one piece will always be stationary. placement (choose ONE)
- Page 36 placement (choose ONE) Tip: There are thousands of window and door variations in the world. We can’t illustrate all of them in this guide, but we’ve considered almost every possible installation. If the illustrations above don’t work for you, find more illustrations at support.scoutalarm.com...
- Page 37 step three: prep device Flip the large panel over and remove the adhesive. The small panel will be adhered later, so you can first test the magnet offset.
- Page 38 step four: place device Adhere the large panel on your desired location, flush with the edge and level to where you will place the small panel. Before removing the adhesive on the small panel, line it up with the large panel and test the proposed placement on screen.
- Page 39 step five: name it Name your access sensor something unique and click Submit. Repeat steps 1-5 if you have multiple access sensors. name sensor... If you have no more devices, you are done installing.
- Page 40 register rfid...
- Page 41 device: rfid The RFID key fobs and RFID sticker allow you to arm and disarm the system manually. Tap them to any door panel to arm and disarm. Two RFID key fobs and one RFID sticker are packaged with each door panel you ordered. Place RFID key fobs on your keychain.
- Page 42 step one: tap to door panel Choose an RFID fob or sticker that you would like to register. Tap it to the door panel. The light will turn blue when it senses an object in it’s field. The light will turn green and “chirp” when the RFID device has been read successfully.
- Page 43 You can grant and revoke RFID device access through the Scout dashboard at any time. Repeat steps 1 & 2 until you have registered all of your RFID devices.
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Page 44: Warranty Info
warranty info... - Page 45 Monitor your device’s battery level often to ensure proper operation. Use a dry cloth to clean your Scout device. Do not use liquids of any kind. Exposure to liquids, detergents, or abrasive cleaners may scratch your device and could affect performance.
- Page 46 Recycling and Disposal The above symbol on your Scout device and the device’s packaging is in accordance with the European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive. In accordance with WEEE, your Scout device should be disposed of or recycled of separately from normal household waste.
- Page 47 Consult the dealer or an experienced radio/TV technician for help. Warning to the user: Changes or modications to the product not expressly approved by Scout Security, Inc. could void your right to use or operate your product. Where shielded interface cables or accessories have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC limits.
- Page 48 Model name: SCHUB01 Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur. Model name: SCHUB01 IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
- Page 49 A copy of the EU declaration of Conformity is available at: www.scoutalarm.com/legal Service and Support Except for its battery, your Scout device does not contain any user-serviceable parts. If you need service, contact Scout at one of the numbers below. Helpful information is also available on our website at: support.scoutalarm.com...
- Page 50 Software License Agreement Use of any Scout device constitutes acceptance of the Scout and third-party software license terms found at: www.scoutalarm.com/legal Scout Alarm One (1) Year Limited Warranty Scout Security, Inc. (“Seller”) warrants your Scout alarm hardware (“Product(s)”), subject to certain registration requirements, against material defects in materials and workmanship for a period of one (1) year from the date of purchase (“Warranty Period”), to the original end user...
- Page 51 smart.