Dell SE2219H User Manual page 47

Synchronization
problems
Safety related issues
Intermittent problems
Missing color
Wrong color
Image retention from a
static image left on the
monitor for a long period of
time
Video ghosting or
overshooting
∞ Reset the monitor to factory settings (Factory Reset). ∞
∞
Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
∞
Check for bent or broken pins in the video cable connector. ∞
∞
Restart the computer in safe mode.
∞ Do not perform any troubleshooting step.
∞
∞ ∞ Contact Dell immediately.
∞ ∞ Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
∞ Reset the monitor to Factory Settings (Factory Reset).
∞
∞
∞ Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
∞ Perform monitor self-test feature check.
∞
∞
∞ Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
∞ ∞ Check for bent or broken pins in the video cable connector.
∞
∞ Change the Color Setting Mode in the Color Settings OSD to
Graphics or Video depending on the application.
∞ ∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B
value in Custom Color in Color settings OSD.
∞ ∞ Change the Input Color Format to RGB or YPbPr in the Color
settings OSD.
∞ Run the built-in diagnostics.
∞
∞ Use the Power Management feature to turn off the monitor at
∞
all times when not in use (for more information, see
management modes.
∞ Alternatively, use a dynamically changing screensaver.
∞
∞ ∞ Change the Response Time in the Display OSD to Fast or Normal
depending on your application and usage.
Power
Troubleshooting
47
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