Rose electronics UltraLink 2 DVI Installation And Operation Manual

Single computer dvi kvm-ip remote access
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UltraLink 2 DVI
Single computer DVI KVM-IP remote access
Installation
and

Operation Manual

10707 Stancliff Road
Phone: (281) 933-7673
Houston, Texas 77099
techsupport@rose.com

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  • Page 1: Operation Manual

    UltraLink 2 DVI Single computer DVI KVM-IP remote access Installation Operation Manual 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 techsupport@rose.com...
  • Page 2: Limited Warranty

    ® Rose Electronics warrants the UltraLink 2 DVI to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
  • Page 3: Declarations Of Conformity

    Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the UltraLink 2 DVI unit in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
  • Page 4: Table Of Contents

    DIP Switches DIP Switch 1 DIP Switch 2 Installation Making the Connections to the UltraLink 2 DVI Required Connections For Keyboard and Mouse Input to Computer or Switch from the UL2-x`DVI For Video Input to the UL2-DVI For Ethernet Connection to the UL2-DVI...
  • Page 5 Technical Support Figures Figure 1. UL2-DVI Front View Figure 2. UL2-DVI Rear View Figure 3. UltraLink 2 DVI DIP Switches Figure 4. Keyboard/Mouse and DVI connections Figure 5. Network connection Figure 6. Optional Serial and Audio connections Figure 7. UL2-DVI draws power from 2 USB connections Figure 8.
  • Page 6 Figure 11. IP Connection screen Figure 12. Login User Authentication Screen Figure 13. Accessing UL2-DVI Configuration Figure 14. Setting Initial IPv4 network address Figure 15. UL2-DVI on the desired network Figure 16. VNC Viewer icon Figure 17. VNC Viewer Connection Details screen Figure 18.
  • Page 7 Table 1. UL2-DVI Keystroke Modifiers Table 2. IP Access Control Net Masks Table 3. Sample Definition for IP Access Control Range Table 4. UltraLink 2 DVI Specifications Table 5. UltraLink 2 DVI Part Numbers Appendices Appendix A- Specifications Appendix B- Part Numbers...
  • Page 8: Disclaimer

    (See limited warranty.) System Introduction Thank you for choosing UltraLink 2 DVI (Part # UL2-DVI) from Rose Electronics for your network access solutions. This intelligent and innovative product is the result of Rose Electronics commitment to providing state of the art switching solutions for today’s demanding workplace.
  • Page 9: Features

    ■ Up to sixteen user profiles with event logging ■ Compatible with Rose Electronics KVM switches, extenders, and many other KVM devices (optional power adapter required with KVM switches which do not supply +5V on two USB ports) ■ State of the art security using AES 128-bit encryption and RSA 2048-bit public key authentication...
  • Page 10: Package Contents

    Package Contents The package contents consist of the following: ■ The UltraLink 2 DVI Unit as ordered ■ 2 x USB Type A to USB Type B cables ■ 1 x DVI-D to DVI-D cable ■ 1 x 3.5 mm stereo jack cable ■...
  • Page 11: Ultralink 2 Dvi Models

    MODELS UltraLink 2 DVI Models The UL2-DVI comes in a single model as shown below. Front View Connectors: ■ USB Type B Connector labeled KM: This connector provides keyboard and mouse output from the UL2-DVI to the computer. ■ USB Type B Connector labeled VM: This connector is used to facilitate Virtual Media.
  • Page 12: Dip Switches

    The UItraLink 2 DVI has two DIP switches on its side. These are used for using the optional power adapter and performing maintenance on the unit. Figure 3. UltraLink 2 DVI DIP Switches As seen in the figure above, a switch in the down position means that the function controlled by the switch is off.
  • Page 13: Installation

    Plus 4-port model (Part # KVM-4TDDL/A1). The UL2-DVI is NOT compatible with the Vista DVI Plus 8-port model (KVM-8TDDL/A1). This section describes how to connect the UltraLink 2 DVI to the host computer or KVM switch, and how to change its network settings to make it visible on the network.
  • Page 14: For Ethernet Connection To The Ul2-Dvi

    The UL2-DVI can draw power from either two USB connections to the host computer or KVM Switch, or from the optional AC power adapter. The position of DIP Switch 1 determines the source of its power. UltraLink 2 DVI Manual...
  • Page 15: For Power Over Usb And Virtual Media Support For Ul2-Dvi

    USB ports are not connected to a host computer, the unit will not have sufficient power even if the optional power adapter is connected. The reverse is true when DIP Switch 1 is in the ON position. UltraLink 2 DVI Manual...
  • Page 16: Initial Configuration

    If these settings do not match the values on the desired network, it will be necessary to change these values so that the UltraLink 2 DVI can be found on the network. Changing these settings requires a direct IP connection between a computer and the unit. Disconnect the UltraLink 2 DVI from the LAN, and use a crossover Ethernet cable to connect it to a computer that will be used to change the network settings.
  • Page 17: Figure 11. Ip Connection Screen

    An access logon screen will be displayed. Enter the Username “admin” and no Password. This is the default logon for the administrator, and can be changed later in the User Settings. Figure 12. Login User Authentication Screen UltraLink 2 DVI Manual...
  • Page 18: Figure 13. Accessing Ul2-Dvi Configuration

    In the configuration menu, click the “Network Configuration” button. It will display the Network Configuration menu. The UltraLink 2 DVI is capable of supporting both IPv4 and IPv6 network addresses, and both types can be set up from the Network Configuration menu. More information on this can be seen in the section on Network Configuration later in the manual.
  • Page 19 Network Configuration screen, and the allocated network address will be displayed. When network configuration of the UL2-DVI has been completed, change the IP information on the computer used to connect to the unit back to the original values. UltraLink 2 DVI Manual...
  • Page 20: Ultralink 2 Dvi Operation

    UltraLink 2 DVI Operation Operation of the UL2-DVI involves connecting to the unit through a Viewer and working on the host computer from a remote location. Up to four remote users can simultaneously access and work with the host computer as if they were in front of the host computer itself.
  • Page 21: Figure 17. Vnc Viewer Connection Details Screen

    Prior to clicking the “Connect” button, the connection to be made can be optimized as desired by clicking the “Options” button. This brings up the “VNC Viewer Properties” screen. Figure 18. VNC Viewer Options - Display tab UltraLink 2 DVI Manual...
  • Page 22 Adapt to network speed: When the UltraLink 2 DVI transmits an image from the host computer, it compresses the image to speed up the transmission. Checking this option box will tell the unit to automatically determine the best image quality that can be transmitted based on the speed of the network.
  • Page 23: Inputs Tab

    3-button mouse when using a 2-button mouse. If the option is checked, the middle mouse button action is triggered when the left and right mouse are simultaneously pressed. It is recommended to use a 3-button mouse instead of this feature. UltraLink 2 DVI Manual...
  • Page 24: Connection And Expert Tabs

    Connection and Expert tabs The settings on the Connection and Expert tabs should be left in their default states except in special circumstances. Figure 20. VNC Viewer Options - Connection tab Figure 21. VNC Viewer Options - Expert tab UltraLink 2 DVI Manual...
  • Page 25: Basic Tab

    This option is dependent on the View Only field, and is available only when the View Only option box is not checked. It has the same function as the selection in the advanced view. Advanced: Pressing the button switches the VNC Viewer Properties back to the Advanced view with the four tabs. UltraLink 2 DVI Manual...
  • Page 26: Java Viewer Connection Options

    The Raw selection uses no data compression, and is generally not recommended. Color Level – Full, Medium, Low, Very Low: This option is set to Medium (256 Colors) for almost all browsers, and cannot be changed. UltraLink 2 DVI Manual...
  • Page 27: Inputs Window

    1024 bits (medium security): 2048 bits (high security): These option boxes specify the length of the keys used to encrypt the data. Longer key lengths make the data more secure, but slow down the UL2-DVI more. UltraLink 2 DVI Manual...
  • Page 28: Misc Window

    The behavior of special keys like Alt + Tab is controlled by the settings in the Basic or Inputs tab of the VNC Viewer Connection Options screen. The VNC Viewer Title Bar and Toolbar provide options to control the settings and display. These are described in further detail below. UltraLink 2 DVI Manual...
  • Page 29: Vnc Viewer Window Options

    <Menu Key> + P can also be used to switch in and out of Single Mouse Mode. A method of using mouse buttons to exit from Single Mouse Mode is described in Advanced Unit Configuration. UltraLink 2 DVI Manual...
  • Page 30: Figure 29. Vnc Connection Info Screen

    New Connection: The New Connection option opens up a new VNC Viewer Connection Details Screen (Figure 17). This enables establishing a connection to a different UltraLink 2 or UltraLink 2 DVI. Options: This menu item opens the VNC Viewer Connection Options screen (Figure 18). This allows modifying the connection options of the currently open connection.
  • Page 31: Vnc Viewer Toolbar

    The VNC Viewer toolbar can be customized so that only the desired buttons are displayed on the toolbar. This can be done by the user at the toolbar, or by the administrator at the User Accounts Configuration screen. The second method is described in the Configuration section. UltraLink 2 DVI Manual...
  • Page 32: Re-Sync Mouse Button

    Figure 34. Auto Calibrate Button When switching to a host where calibration is required, the Auto Calibrate button turns red and blinks indicating a need to perform calibration. When the button is clicked, the Calibrate screen is displayed. UltraLink 2 DVI Manual...
  • Page 33: Send Ctrl+Alt+Del Button

    Controls menu. Calibration generally needs to be done only at the first connection to a host computer. Mouse calibration results are saved in UltraLink 2 DVI, and used in subsequent switching between the host computers using the Hosts button.
  • Page 34: Mouse Control

    The Advanced button displays the Advanced Mouse Configuration screen. It is here that the mouse characteristics can be explicitly specified. This screen is helpful when the Calibrate Mouse function encounters difficulties in calibrating the mouse. Figure 39. Advanced Mouse Configuration Screen UltraLink 2 DVI Manual...
  • Page 35: Keyboard Control

    The UL2-DVI requires abbreviations it recognizes for the keys on the keyboard. These are described in Appendix C. These abbreviations are used in the Keyboard Control screen to indicate the keys to be pressed and released. UltraLink 2 DVI Manual...
  • Page 36: Video Settings

    This will slow video updating and can make mouse movements appear jerky. The Video Settings menu item provides a way to minimize the effect of image dithering on video quality. UltraLink 2 DVI Manual...
  • Page 37: Sound Control

    As previously stated in the Installation section, only the RealVNC Viewer downloaded from the UL2-DVI provides audio support. Audio support is not present on Viewers downloaded from the RealVNC website. Figure 42. Sound Control Screen UltraLink 2 DVI Manual...
  • Page 38 If, however, the unit frequently interrupts transmission of audio, it might be necessary to modify the above options to obtain the best results. UltraLink 2 DVI Manual...
  • Page 39: Virtual Media

    To select an entire folder, click the Use Entire Folder button. When the selection is complete, click the Open button. This will open a read-only virtual drive on the host computer for accessing the selected files or folders. UltraLink 2 DVI Manual...
  • Page 40: Making An Entire Drive Available To The Host Computer

    Using the Hosts button and its menu is the best way to switch between the computers on the connected switch, since the screen calibration details are remembered by the unit and reused, if calibration has been done at least once for each host. Figure 45. Hosts Button and Menu UltraLink 2 DVI Manual...
  • Page 41: Power Button And Menu

    Administrator user, who can log in even when another user is in Private Mode. The Administrator can also change the Access Mode from Private to Shared. Figure 47. Access Mode Control Clicking on an arrow button will switch between Shared and Private Access Modes. UltraLink 2 DVI Manual...
  • Page 42: Ultralink 2 Dvi Configuration And Maintenance

    CONFIGURATION UltraLink 2 DVI Configuration and Maintenance This section of the manual describes how to configure the UltraLink 2 DVI for optimal performance. Maintenance of the unit by upgrading its firmware or resetting it to factory defaults is also discussed.
  • Page 43: User Accounts Configuration

    The next field is the Password field. A password can be between 1 and 16 characters long. It is a good idea to create strong passwords that are at least 6 characters in length, using combinations of letters, numbers and punctuation marks. UltraLink 2 DVI Manual...
  • Page 44: Figure 50. Gui Edit Configuration Screen

    Menu for user name field. If the current set of toolbar selections should be applied to all users, click the checkbox next to Apply to all users on Save. The Reset to Defaults button returns the VNC Viewer Toolbar to its default state with all these buttons and controls displayed. UltraLink 2 DVI Manual...
  • Page 45: Unit Configuration

    VNC Viewer window for easy identification of the connected unit. New Connections Private: The New Connections Private checkbox lets the administrator specify whether all new connections should open in Private Access Mode. If the box is not checked, new connections will open in Shared mode. UltraLink 2 DVI Manual...
  • Page 46: Edid Configuration

    Clicking on the EDID Configuration button in the Unit Configuration Screen displays the Advanced EDID Configuration Screen, where the EDID table stored in the UL2-DVI can be viewed and modified. Figure 52. Advanced EDID Configuration Screen UltraLink 2 DVI Manual...
  • Page 47: Advanced Unit Configuration

    The Advanced Unit Configuration Screen is displayed when the Advanced Unit Configuration button is clicked in the Unit Configuration Screen. This screen provides controls to further fine-tune operation of the UL2-DVI by giving access to options that do not normally need modification. Figure 54. Advanced Unit Configuration Screen UltraLink 2 DVI Manual...
  • Page 48 Mouse Mode is described in in the Operation section, VNC Viewer Window Options. Use Quick Mouse Calibration: When checked, this box causes the UL2-DVI to use optimized mouse calibration methods, which are effective with most mouse types. UltraLink 2 DVI Manual...
  • Page 49: Time & Date Configuration

    Timezone specifier (e.g. EST5): If Use NTP is selected, this field can be used to optionally provide the correct real time for the UL2-DVI location. Enter the specifier for the local time zone in UTC time format. UltraLink 2 DVI Manual...
  • Page 50: Network Configuration Screen

    Many of the fields are present in both tabs and have similar functionality. In the description below, the fields that are different or have different functionality are indicated. Figure 56. Network Configuration Screen – IPv4 UltraLink 2 DVI Manual...
  • Page 51: Figure 57. Network Configuration Screen - Ipv6

    Use DHCPv6.box is not checked in an IPv6 environment, the unit will use the Stateless Address Auto Configuration protocol to determine its IPv6 address. This IP address is then displayed in the IP Address field of the IPv6 tab, and can be edited. UltraLink 2 DVI Manual...
  • Page 52 +0.0.0.0/0.0.0.0, allows all IP addresses access to the unit. This feature should be used with caution, because it is possible to deny access to everyone. If that occurs, a reset to factory default settings will be required. UltraLink 2 DVI Manual...
  • Page 53: Setting Up Ip Access Control

    The IP access control function uses IP address and net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, the mask must be calculated so that that it accurately encompasses the required IP addresses. UltraLink 2 DVI Manual...
  • Page 54: Table 2. Ip Access Control Net Masks

    If it is not possible to adequately specify the desired address range with one IP address and one net mask, the range can be broken down into two or more entries. Each of these entries could then use smaller ranges (of differing sizes) that, when combined with the other entries, cover the required range. UltraLink 2 DVI Manual...
  • Page 55: Serial Port Configuration

    Configuration Screen. The screen is used to select the Baud Rate for the UL2-DVI serial port that is used to control external power switches. Figure 60. Serial Configuration Screen The other parameters of the serial port are fixed at No Parity, 8-Data Bits and 1 Stop Bit. UltraLink 2 DVI Manual...
  • Page 56: Hosts Configuration

    This button is used to clear all defined host names in the list. Add entry for unrecognised host: This checkbox controls whether the unit will automatically add an entry to the host list when a user connects to a computer which has not been previously identified. UltraLink 2 DVI Manual...
  • Page 57: Creating A New Host Definition

    Ctrl keys. These often require a delay between the initial key press and the port number to allow the switch to respond. A 500ms delay is usually sufficient. To send the command Scroll lock 1 + Enter (with a 500ms delay) you should use the following: +–Scr*500+1+Ent. UltraLink 2 DVI Manual...
  • Page 58: Logging And Status

    (Jan 1, 2000 00:00:00). The username and IP address identify the author of the event. Clear Log: The Clear Log button is used to delete all entries and completely clear the log. UltraLink 2 DVI Manual...
  • Page 59: Ldap Configuration

    Login User Authentication Screen (Figure 12). Host Port: The standard network port number for LDAP connections is 389, which is used by default. This should only need to be changed in special circumstances. UltraLink 2 DVI Manual...
  • Page 60: Firmware Upgrade

    Move DIP Switch 2 to the ON position. When power is reapplied to the unit, it will enter maintenance mode, and firmware upgrade can be performed. This method can be used if the firmware on the unit has become corrupted and there is no access from a VNC Viewer connection. UltraLink 2 DVI Manual...
  • Page 61: Reset To Factory Defaults

    Figure 66. Perform Upgrade Web Page A flash upgrade file with a “.bin” extension obtained from Rose Electronics is required. Locate the file on the computer using the Browse button, and then click the Perform upgrade button to initiate the firmware upgrade.
  • Page 62: Troubleshooting

    Remote users will need to be informed of the new IP address. If you still have problems with a Blacklisted IP address, please contact Rose Electronics Technical Support. The remote cursor is not correctly responding to my mouse movements ...
  • Page 63: Safety

    PRODUCT SAFETY Safety The UltraLink 2 DVI, like all electronic equipment, should be used with care. To protect yourself from possible injury and to minimize the risk of damage to the Unit, read and follow these safety instructions. Follow all instructions and warnings marked on this Unit.
  • Page 64: Maintenance And Repair

    This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container.
  • Page 65: Table 4. Ultralink 2 Dvi Specifications

    FCC, CE Table 4. UltraLink 2 DVI Specifications Appendix B- Part Numbers Part Number Description UL2-DVI UltraLink 2 DVI UL2-DVI/SW UltraLink 2 DVI with +5 VDC power supply option Table 5. UltraLink 2 DVI Part Numbers UltraLink 2 DVI Manual...
  • Page 66: Appendix C- Recognized Abbreviations For Keyboard Keys

    Command, Operand, and Numeric Keypad abbreviations can shortened, as long as the key indicated is clear. For example, PrintScreen can be signified by Pr. However, KP_PageUp can only be shortened to KP_PageU since KP_P or KP_Page could be either KP_PageUp or KP_PageDown. UltraLink 2 DVI Manual...
  • Page 67: Appendix D- Supported Video Modes

    ■ 1600 x 1200p @ 60Hz ■ 1920 x 1080p @ 60Hz ■ 1920 x 1200p @ 60Hz with reduced blanking. * 1366 x 1024 @ 60Hz and 1366 x 768 @ 60Hz are not supported UltraLink 2 DVI Manual...
  • Page 68 ▪ ▪ WWW.ROSE.COM sales@rose.com (800) 333-9343 ▪ ▪ Rose Electronics 10707 Stancliff Road Houston, Texas 77099 Rose USA (281) 933-7673 ▪ Rose Europe +49 (0) 2454 969442 ▪ Rose Asia +65 6324 2322 Rose Australia +61 (0) 421 247083 WWW.ROSE.COM...

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