C & K Systems S5010 Using Manual

Security system with alphanumeric keypad
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Using Your
Security
System
With Alphanumeric Keypad
S5010, S5011, S5012

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Summary of Contents for C & K Systems S5010

  • Page 1: Security System

    Using Your Security System With Alphanumeric Keypad S5010, S5011, S5012...
  • Page 2: Table Of Contents

    Overview Your Security System... How Your Security System Works... Your System's Programming... Getting Used to Your System... The Parts of Your Keypad... Emergency Keys... System Status Messages... User Codes and Privileges User Codes and User Numbers... 7 How to Enter a User Code... 7 How to Assign or Change User Codes...
  • Page 3 Automatic (Timed) Arming... 23 Arming With Not-Ready Zones...24 Bypassing... 25 Quick Bypassing... 26 Optional Arming Features... 27 Disarming and Alarms Entry Delays... 29 Disarming... 29 Automatic (Timed) Disarming... 30 Canceling an Alarm... 31 After an Alarm... 31 How to Prevent False Alarms... 32 Optional Alarm Features...
  • Page 4 Partitioning What Areas Do... 49 How Areas Affect User Codes... 51 Pre-Assigned Area User Numbers... 52 Changing Area User Codes... 52 Understanding the Area Status Menu... 53 Using Multiple Keypads in an Area... 55 Arming Individual Areas... 55 Arming Multiple Areas... 56 Disarming Individual Areas...
  • Page 5: Your Security System

    Your Security System Motion Sensor (Interior Protection) Smoke Detector ZONE ZONE Magnetic Contact Glassbreak Detector (Perimeter Protection) Keypad CONTROL ZONE PANEL Siren (Alarm) Monitoring Station Your security system includes a number of detection devices, such as magnetic contacts, glassbreak detectors, smoke detec- tors, and motion sensors.
  • Page 6: How Your Security System Works

    How Your Security System Works When an intruder enters the building, a detection device is trig- gered. The device sends a message to the control panel. The device may have LEDs (lights) that blink. The control panel responds by sounding the alarm. (Alarm sounds vary.
  • Page 7: Your System's Programming

    Your System's Programming Your Sierra security system has been customized to suit your needs. Besides selecting the best equipment for your building, your installer has programmed your system to operate in a way that reflects your lifestyle. For example, your system may be pro- grammed to recognize special user codes, to arm and disarm automatically, or to report to a monitoring station.
  • Page 8: The Parts Of Your Keypad

    The Parts of Your Keypad Power LED If on, the system's power supply is normal. If off, the system is drawing power from the battery. If blinking slowly, the battery is about to fail. Numeric Keys Used to enter user codes and perform other functions.
  • Page 9: Emergency Keys

    Emergency Keys Your keypad is equipped with three emergency keys. The keys do not function unless your installer activated them. If activated, these keys are a one-button way to inform your monitoring station of a medical emergency, a fire, or a crime in progress.
  • Page 10: System Status Messages

    System Status Messages Your keypad's display gives you information about the status of your system. If there is more than one condition to report, your keypad displays each message in turn. Below is a list of the types of messages you may see. On your display, the # symbol is replaced with the number of the zone, or zones, in question.
  • Page 11: User Codes And User Numbers

    User Codes and User Numbers A user code is a secret four-digit number, used to arm and dis- arm the system, and possibly to make other changes. Every indi- vidual who has a user code is also assigned a two-digit user num- ber.
  • Page 12: How To Assign Or Change User Codes

    How to Assign or Change User Codes User codes can be created or changed as often as you like. Any code you select must be four digits long. You cannot use 0000, or assign the same user code to more than one user number.
  • Page 13 Assign User Codes (continued) Important Note. At installa- tion, each user number is as- signed rights and privileges. For example, user number 18 may have the rights to arm, dis- arm, and bypass zones. This is true even if, in this example, there is no user 18 using the system.
  • Page 14: Correcting A User Code Entry

    Correcting a User Code Entry You will know that you entered an incorrect user code when the system does not complete your command. As a security feature, your keypad does not beep when you enter an incor- rect user code. If you make a mistake entering the user code, simply re-enter the code.
  • Page 15: Types Of User Codes

    Types of User Codes This section identifies the types of user codes your system may recognize. At the top of each user code section, you will see a checklist like this: Active Certain Days/Times ___ Items on this checklist followed by an "X" are features of the user code.
  • Page 16: Kidwatch Code

    Kidwatch Code Designed for parents whose children come home first, this option allows you to be notified if your child is not home by a certain time. You can be noti- fied by pager, by an automated telephone call, or by your moni- toring station.
  • Page 17 Kidwatch Code (continued) Changing Kidwatch Days. You have the option of chang- ing which days Kidwatch is in effect. To do so, follow the pro- cedure on the previous page. Reviewing Kidwatch Use. You can review the times that Kidwatch Codes were used to arm and disarm your system by viewing Event Memory.
  • Page 18: Maid Code

    Maid Code Unlike other user codes, which work any day of the week, the Maid Code works only on cer- tain days of the week. The Maid Code is a four-digit user code that you can change or delete like any other user code.
  • Page 19: Temporary Maid Code

    Maid Code (continued) specifics of how the Maid Code was set up on your system, see Section 8. Temporary Maid Code As the preceding section shows, the Maid Code can be programmed to work on certain days of the week only. If you prefer, however, you can set the Maid Code to work for the next few hours, regardless of...
  • Page 20 Temporary Maid Code (continued) of how your system was pro- grammed. If you turn on the Temporary Maid Code, your maid can use this code to disarm the system for the next few hours. Once that time has expired, the code cannot be used to disarm the system.
  • Page 21: Duress Code

    Duress Code If an intruder forces you to dis- arm your system, this optional code sends a silent signal to alert monitoring station person- nel that you are in danger. For systems without multiple areas, the code is assigned to user number 15.
  • Page 22: How The Arming Modes Differ

    How the Arming Modes Differ Your security system can be armed in a number of ways, to suit different situations. These modes are summarized below: Full Arming. You cannot be inside the building when it is armed with full-arming. If sensors detect movement within a building, or at the building's perimeter, an alarm sounds.
  • Page 23: Exit Delays

    Exit Delays An exit delay is the amount of time you have to exit and secure the building, once your security system begins to arm. These delays last from 20 to 255 seconds, depending upon how your system was programmed. During the exit delay, the Arm LED blinks.
  • Page 24: Full Arming

    NOTE Full Arming When your system is armed with full arming, both the perim- eter and interior zones are armed. You are allowed a set time to enter or exit the build- ing before an alarm sounds. See Section 8 for the entry and exit delay settings programmed into your system.
  • Page 25: Home Arming

    Home Arming With home arming, you can re- main inside a building while its perimeter zones (such as doors and windows) are armed. No alarm sounds if a sensor de- tects movement within the building. Your system might be pro- grammed for a home arming exit delay...
  • Page 26: Instant Home-Arming

    Instant Home-Arming With instant home-arming, an alarm sounds the instant a sen- sor on the building's perimeter detects a problem. The interior sensors are not armed. Before anyone can open a pro- tected door or window, the sys- tem must first be disarmed. To prevent false alarms, use in- stant arming only when you are sure no system user will open...
  • Page 27: Automatic (Timed) Arming

    Automatic (Timed) Arming Your system can automatically arm itself at preset times of the day. At two minutes and again at one minute before the Automatic Arming sequence begins, the siren sounds twice. Then, the exit delay begins. You must leave the building during the exit delay, or an alarm sounds.
  • Page 28: Arming With Not-Ready Zones

    Arming With Not-Ready Zones The zones in your system are not always ready to arm. For ex- ample, a zone would not be ready to arm if one of its sensors has been vandalized, needs service, or detects a potential alarm condi- tion.
  • Page 29: Bypassing

    Bypassing When you manually bypass a zone, your security system functions as if that zone does not exist. Bypassed zones are not protected. The master user can bypass any zone. Other users may have limited rights to bypass zones, depending on your system's programming.
  • Page 30: Quick Bypassing

    Quick Bypassing Quick bypassing allows you to bypass zones without entering a user code. This option must be programmed into your sys- tem by the installer. With quick bypassing, any user can by- pass any bypassable zone. IMPORTANT: If your system is programmed for quick by- passing, anyone can bypass your system's zones.
  • Page 31: Optional Arming Features

    Optional Arming Features Your system offers the optional arming features described below. Refer to Section 8 to see which are installed on your system. Extended Exit Delay. This feature automatically resets the exit delay if you re-enter the building while the system is being armed. You may re-enter four times;...
  • Page 32 Optional Arming Features (continued) Automatic Home-Arming. Automatic Home-Arming allows you to remain inside a building while its perimeter zones (such as doors and windows) are armed. Arming begins by entering your user code. If you exit the building during the exit delay, the sys- tem arms both the interior and perimeter zones (full arming).
  • Page 33: Entry Delays

    Entry Delays Similar to an exit delay, an entry delay is the time you are allowed to enter the building, walk to the keypad, and enter a user code before an alarm sounds. This delay lasts from 10 to 255 sec- onds, depending on your system's programming.
  • Page 34: Automatic (Timed) Disarming

    Automatic (Timed) Disarming Your system can automatically disarm itself at preset times of the day. This option must be programmed into your system by your installer. You can change the days of the week that Automatic Disarming occurs by following the proce- dure to the right.
  • Page 35: Canceling An Alarm

    Canceling an Alarm If programmed, your system pauses briefly before sounding an alarm. This gives you the opportunity to cancel a false alarm. You can cancel the alarms of any sensor, including a smoke detector. The amount of time you have to cancel the alarm depends upon how your installer pro- grammed the system.
  • Page 36: How To Prevent False Alarms

    How to Prevent False Alarms False alarms are more than a nuisance—they reduce the reliabil- ity of your security system. Here are a few steps you can take to prevent the annoyance and expense of false alarms. Know your system. Make sure all system users under- stand how to arm and disarm, and what special functions they can and cannot do.
  • Page 37: Optional Alarm Features

    How to Prevent False Alarms (continued) Time). Also, check your clock after a power failure. See Section 5. 8. Keep pets (and other animals) from motion detectors. If you have obtained a pet since your system was installed, your system may need to be modified. Contact your dealer for more information.
  • Page 38: How To Set The Clock And Calendar

    How to Set the Clock and Calendar If your system's clock and cal- endar is incorrect, it could re- sult in false alarms. Since many system functions are time-de- pendent, it is very important to regularly check your system's clock and calendar. Be sure to reset the clock after seasonal time changes, such as Daylight Savings Time.
  • Page 39 Clock and Calendar (continued) To Set the Clock and Calendar (continued): key and re-enter the time. You see something like this: 24 NOV 1998 Byp=OK Home=CHG To change the date, press the key. You see: day:month:year 00:00:00 Enter the correct date using two numbers (each) for the day, month and year.
  • Page 40: How To Turn The Warning Tone On/Off

    How to Turn the Warning Tone On/Off You hear a beeping sound when the system is about to arm, disarm, or sound an alarm. The warning tone re- minds you that time remains to cancel the arming or disarming sequence. You can turn the tone on or off by following the instructions to the right.
  • Page 41: How To Turn The Chimes On/Off

    How to Turn the Chimes On/Off When your system is set to chime, you hear three beeps whenever you open a protected door or window. You can turn the chimes on or off by follow- ing the instructions to the right. If the chimes are on, this action turns them off.
  • Page 42: How To Turn The Backlight On/Off

    How to Turn the Backlight On/Off Whenever you use your key- pad, a light automatically illumi- nates the display and keys. This backlight shuts off 60 sec- onds after you have finished us- ing the keypad. If you wish, you can set the backlight to shine continuously.
  • Page 43: How To Change The Relay Days

    How to Change the Relay Days Your system can be pro- grammed with up to four relays that work on the days of the week you specify. The relays are numbered 1, 2, 3, and 4. The relays are programmed to turn on or off one or more de- vices which are connected to your system's control panel.
  • Page 44: How To Walk-Test The System

    How to Walk-Test the System A walk-test allows you to test your system's functions without causing an alarm. You can be sure your security system is functioning properly by con- ducting a walk-test once a week. The first step of a walk-test is to place your system in walk- test mode.
  • Page 45: How To Use Event Memory

    How to Use Event Memory Your system records important events in Event Memory. You can review Event Memory to monitor the status of your sys- tem. Alarms, trouble indicators, changed user codes, and bat- tery failures are some of the events recorded in Event Memory.
  • Page 46: How To Test The Bells And Sirens

    Event Memory (continued) How to Test the Bells and Sirens You can test your system's bells and sirens by following the pro- cedure to the right. Event Memory (cont'd): view the previous event. To exit, press the key. To Test the Bells and Sirens: Press and hold the [walk test] key for 2 seconds.
  • Page 47: To Start A Remote Programming Session

    To Start a Remote Programming Session If you have a monitoring station hookup, your installer may be able to program your security system through the telephone line. It is not necessary for a technician to come to your home or business to make changes to your system.
  • Page 48: How To Test The Battery

    How to Test the Battery Your system may include a backup battery. If it does, the system will continue to function during a power failure, because it will draw power from the bat- tery. You can test the charge in your system's battery by following the procedure to the right.
  • Page 49: How To Use Quick View

    How to Use Quick View You can rapidly review the sta- tus of your system by using Quick View. Quick View will tell you, for example, if any zones have been faulted or by- passed. Quick View uses the following abbreviations to summarize a zone's status: B = Bypass.
  • Page 50: Common System Messages

    Common System Messages Below is an explanation of the common messages your keypad might display. Beside each message is a discussion of what re- sponses are appropriate. If you find the response is ineffective, call your local C&K service representative. In the table below, the ellipses (...) represent the specific informa- tion, such as zone numbers, that follows the system message.
  • Page 51: Troubleshooting Service Conditions

    Troubleshooting Service Conditions Your system notifies you if a keypad, sensor, or other system com- ponent, needs service. When a service condition exists, the key- pad beeps twice every 30 seconds for one minute. The display shows the following message: To get more information about the service message, press and hold the [service] key for two seconds.
  • Page 52 Message PHONE #1 The monitoring station NO RPT (phone #1) does not answer. PHONE #2 The monitoring station NO RPT (phone #2) does not answer. COMM There are too many BUFFER messages to send to OVERFLOW the monitoring station. PHONE 1 Phone line #1 is not working.
  • Page 53: What Areas Do

    What Areas Do Your security system allows you to divide (or "partition") a building into as many as eight areas, regions that can be armed and disarmed individu- ally. Designed primarily for commercial settings, areas can limit an individual's access to portions of a building.
  • Page 54 Figure 2 Partitioned building with no common area areas, portions of the building can be independently armed and disarmed. In the case of the first building illustrated, an employee can work in the re- pair shop while the showroom, offices, and warehouse are armed.
  • Page 55: How Areas Affect User Codes

    How Areas Affect User Codes As described below, some of the user code types function differently in a partitioned system. Grand Master User Code. The grand master user can assign and change user codes, and may be able to arm and disarm the entire system. Only the grand master user and your installer can view and change the grand master user code.
  • Page 56: Pre-Assigned Area User Numbers

    Pre-Assigned Area User Numbers As the table below shows, some user numbers are reserved for specific user types. For example, User 11 is the preassigned Kidwatch user number. If programmed, your system automati- cally restricts User 11 to the limited Kidwatch privileges. When your system does not recognize a given user type, the user number functions like other non-reserved user numbers.
  • Page 57: Understanding The Area Status Menu

    Understanding the Area Status Menu The Area Status Menu summarizes the conditions of your system's areas. The menu only appears on keypads assigned to the com- mon area of a partitioned system. To display the menu, enter your user code. You see something like this: AREA STATUS RNAHIRAH The numbers on the right-hand side of the display represent the...
  • Page 58 The Area Status Menu (continued) If You See... A (steadily lit) A (blinking) H (steadily lit) H (blinking) I (steadily lit) N (steadily lit) R (steadily lit) R (blinking) Area No. (blinking) Word "Area" is blinking That Means... The area is armed with full-arming. The area is being armed with full arming.
  • Page 59: Using Multiple Keypads In An Area

    Using Multiple Keypads in an Area In any area, only one keypad can be used at a time. If you try to use another keypad while one is in use, you see the following: ANOTHER KEYPAD IS IN USE Arming Individual Areas From the Area Status Menu, you can arm individual areas of your system.
  • Page 60: Arming Multiple Areas

    Arming Multiple Areas From the Area Status Menu, you can enter one command which instructs your system to arm all of the areas to which you have rights. NOTE: If any of the areas are not ready to be armed, none of your assigned areas will be armed when you enter this command.
  • Page 61: Disarming Individual Areas

    Disarming Individual Areas From the Area Status Menu, you can disarm the individual areas of your system. You can only disarm an area that is armed. In the Area Sta- tus Menu, an "A," "H," or "I" is shown under the number of an armed area.
  • Page 62: Using The Zone Status Menu

    Using the Zone Status Menu The Zone Status Menu tells you if the zones of an areas are nor- mal, faulted or bypassed. De- pending on your system's pro- gramming, you may only be able to view the Zone Status Menu for those areas to which you have rights.
  • Page 63: Canceling Alarms

    Canceling Alarms In a partitioned system, you can have simultaneous alarms in several areas. For example, at the same time, alarms may occur in areas 2, 3, and 5. To cancel an alarm in an area, press the your user code. You must have rights to an area to cancel an alarm in that area.
  • Page 64: System Configurations

    System Configuration Your installer will fill out these pages, to indicate how your system has been configured. Monitoring Station: ______Yes ______No Maximum Number of Users: ______ Partitioned: ______Yes ______No Keypad assigned to area #:_________________________ Alternate Language: ______________________________ Learning Period (days): ______________ Begins: ________ Check if installed: _____Maid Code _____Kidwatch Code...
  • Page 65 Temporary Maid Code Hours: _________________________ Kidwatch Times: ___________________________________ Entry Delay #1 __________enter through:_______________ Entry Delay #2: __________enter through:_______________ Exit Delay: ________________________________________ Cancel Alarm Time: _________________________________ Automatic Arming Time: _____________________________ Automatic Disarming Time: ___________________________ Device Connected to Relay 1: _________________________ Relay 1 Start Time: _________________________________ Device Connected to Relay 2: _________________________ Relay 2 Start Time: _________________________________ Device Connected to Relay 3: _________________________...
  • Page 66 Below is a space to sketch how the building is zoned and/ or divided into areas. Be sure to note how the zones and/ or areas are numbered and labeled.
  • Page 67: Glossary Of Terms

    Glossary of Terms Area: a region of a building that can be armed and disarmed independently of the remainder of the building. Bypassing (or shunting): the act of instructing your security system to ig- nore a zone. A bypassed zone is not protected.
  • Page 68 Notes...
  • Page 69 Notes...
  • Page 70 Notes...
  • Page 71 Index Alarm canceling 31, 59 lockout 33 after 31, 59 silent 33 Area, defined 49 Area Status Menu 53 Area user codes assigned 52 changing 52 types 51 Arming areas, 55, 56 automatic 18, 23 automatic home- 28 canceling 19 Chirp-Alert 24 full 18, 20 Force 24...
  • Page 72 Copyright 1998, C&K Systems, Inc. 5-051-530-01 Rev A http:// www.cksys.com Sierra is a registered trademark of C&K Systems C&K is a registered trademark of C&K Components...

This manual is also suitable for:

S5011S5012

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