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Teleco TIG3000B Installation Manual

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TELECO HUB
I N S T A L L A T I O N
G U I D E
A N D
U S E R
M A N U A L
GB

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Summary of Contents for Teleco TIG3000B

  • Page 1 TELECO HUB I N S T A L L A T I O N G U I D E A N D U S E R M A N U A L...
  • Page 2 Teleco guarantees its products against faulty materials and/or workmanship. The TELECO warranty is limited to expense-free replacement or repair of all those parts TELECO deems faulty. The warranty is applied for a 2-YEAR period starting from the date of product purchase; nevertheless, it shall only be deemed valid if the customer can produce a written document stating the date of purchase (invoice or receipt).

  • Page 3: Table Of Contents

    Positioning ..........................6 GSM external antenna (optional) ...................6 Connecting to the vehicle battery ....................7 Connection of auxiliary inputs and outputs (optional) ..............8 Connection of system-ready Teleco/Telair products (optional) ..........9 Rapid HUB and smartphone configuration ................11 Rapid configuration of the Bluetooth proximity connection .............11 Rapid configuration of the remote connection via GSM (SMS) ..........12 HUB and Smartphone detailed configuration .................15 Bluetooth Connection ......................15...

  • Page 4: List Of Supplied Accessories

    List of supplied The Teleco HUB package contains the following accessories: accessories Teleco HUB control unit (hereinafter referred to as the HUB) Power supply cable Auxiliary inputs lead Auxiliary outputs lead Installation and use manual Technical • Power supply: 12 Volt (10-15 V DC) characteristics •...

  • Page 5: Indicators And Control Parts

    Indicators and control parts FIG 1 Starts and ends the pairing procedure needed to link the HUB to a mobile device (smartphone, tablet etc.) using Bluetooth technology Red LED (POWER) Flashes during HUB start up, on when the HUB is ready to work Green LED (GSM) On when GSM connection is possible (SMS ok, tracking ok) Flashes when the GSM connection is partial (SMS ok, no tracking)

  • Page 6: Installation

    The internal antenna of the HUB is usually sufficient to ensure good reception. Should an external antenna be required, please contact your authorised Teleco partner/dealer as choosing the wrong antenna may worsen signal reception. Should you decide to use an external GSM antenna proceed as follows: 1. Lift the plastic lid that protects the GSM connector (Fig. 1) 2.

  • Page 7: Connecting To The Vehicle Battery

    ■ Connecting to the vehicle battery 1) Connect the BLACK wire of the power supply cable to the NEGATIVE POLE of the vehicle 12 Volt battery, and the RED wire to the POSITIVE POLE + (be careful not to invert the + and - poles) using 2 cables of a cross section of 1 mm2.

  • Page 8: Connection Of Auxiliary Inputs And Outputs (Optional)

    ■ Connection of auxiliary inputs and outputs (optional) The HUB places 2 inputs and 2 outputs at the user’s disposal to control camper equipment/devices. For example, the inputs could be used to monitor the water and waste water tanks (Tank full? Tank empty?), or to check if the door and the skylight/ ventilation port are open or closed.

  • Page 9: Connection Of System-Ready Teleco/Telair Products (Optional)

    ● Satellite antenna: Using a HUB-Bus cable (not included in this order) connect the “SAT ANTENNA” connector of the HUB to the “Teleco HUB” connector of the IFS Antenna interface Compatible satellite antenna models: • All FlatSat systems starting from serial number 1401560001 (year of sale 2014) •...
  • Page 10 ● Power generator: Using a HUB-Bus cable (Teleco code...: not included in this order) connect the “GENERATOR” connector of the HUB to the RJ11 connector at the rear of the panel of compatible generators Compatible models: TIG3000B, TIG3000G, TIG3000D Note:...

  • Page 11: Rapid Hub And Smartphone Configuration

    Rapid HUB and To configure the HUB and your smartphone rapidly follow the instructions contained in the next two paragraphs. smartphone For further details go to the chapter on “HUB and Smartphone detailed configuration configuration”. ■ Rapid configuration of 1. Install the TelecoHUB App on your smartphone the Bluetooth proximity 2.

  • Page 12: Rapid Configuration Of The Remote Connection Via Gsm (Sms)

    ■ Rapid configuration of 1. If you have not already done so, insert a Micro-SIM card (with its own the remote connection via phone number and sufficient credit) in the slot shown in Fig. 1 and GSM (SMS) power the HUB 2. Remain close to the HUB and open the TelecoHUB App on the smar- tphone enabled for nearby control (if the App is already open, scroll the screen down to force reconnection, see previous paragraph): the smartphone automatically connects to the HUB via Bluetooth...
  • Page 13 5. Scroll down and select “Modify” in the “Authorised phones list” section 6. Identify a free slot and click on it 7. Key in the number of the smartphone to be enabled for remote control and confirm by pressing “Save”...
  • Page 14 8. Repeat steps 6 and 7 to enter all the phone numbers to be enabled for remote control (maximum 10 telephone numbers) 9. Press “Back” to exit the list 10. Press Menu and select the «Close Menu» item The HUB is ready to be controlled via GSM (SMS) by smartphones whose numbers have been entered on the “Authorised phones list”...

  • Page 15: Hub And Smartphone Detailed Configuration

    Works via Bluetooth in the immediate vicinity (about 10 metres) and automatically goes to GSM (SMS) operation over greater distances. You can find the free “Teleco HUB” app in the Apple AppStore on the Google PlayStore. It can be installed on all the smartphones that will be used to control the HUB.

  • Page 16: Deleting The List Of Smartphones Paired For Bluetooth Connection

    Start the TelecoHUB App on the smartphone; if requested, press the “Pair” key (if the App is already on, scroll the screen down to force reconnection). Once pairing has been completed, the smartphone connects to the HUB and «Bluetooth pairing» mode is automatically terminated. Up to 4 smartphones can be paired;...

  • Page 17: Gsm Connection

    Note the Apple iOS operating system requires that deletion be effected on both the HUB and on the smartphone, otherwise it will not be possible to repeat on deletion of Apple its pairing. To delete the pairing on the smartphone go to the iOS “Bluetooth iOS smartphones: settings”...

  • Page 18: Configuring Gsm Connection

    ● Configuring GSM connection To configure GSM communication use a smartphone that has been Bluetooth paired with the HUB: 1. Remain close to the HUB and open the TelecoHUB App on the smartphone (if the App is already open, scroll the screen down to force reconnection): the smartphone automatically connects to the HUB via Bluetooth 2.
  • Page 19 To receive help in configuring the card’s data traffic function, contact your mobile phone service provider. If the Micro-SIM card is replaced, modify the telephone number in the TelecoHUB App «SMS» menu accordingly. The “GSM HUB Signal” section of the App «SMS» menu provides information on GSM connection status and signal quality. No signal OK Poor OK Normal...

  • Page 20: Configuring The Numbers Enabled For Hub Control Via Gsm (Sms)

    ● Configuring the numbers enabled for HUB control via GSM (SMS) To ensure your privacy the HUB only accepts commands via GSM (SMS) from numbers contained in a list of 10 enabled telephone numbers. To add a phone number to the list use a smartphone that has been Bluetooth paired with the HUB: 1.
  • Page 21 4. Identify a free slot and click on it 5. Key in the number of the smartphone to be enabled for remote control and confirm by pressing “Save” 6. Repeat steps 4 and 5 to enter all the phone numbers to be enabled for remote control (maximum 10 telephone numbers) 7.
  • Page 22 8. Press Menu and select the «Close Menu» item The HUB is ready to be controlled via GSM (SMS) by smartphones whose numbers have been entered on the “Authorised phones list” list (steps 4, 5 and 6). Note: use the same section of the “Authorised phones list” «SMS» menu to modify/delete phone numbers on the list.

  • Page 23: Auxiliary Controls

    ■ Auxiliary controls The HUB places 2 inputs and 2 outputs at the user’s disposal to control camper equipment/devices. On the basis of how the connections have been carried out you can, for example: • check the water and waste water tank levels (Tank full? Tank empty?) •...

  • Page 24: Configuring The Inputs

    ● Configuring the Inputs The inputs are assigned the generic name IN1 and IN2. Using the «Auxiliary controls» menu of the TelecoHUB App it is possible to change the names of the function the inputs have been assigned to. For example, if input IN1 is connected to the sensor that reads skylight status, its name can be changed to “Skylight”;...

  • Page 25: Configuring The Outputs

    ● Configuring the Outputs The outputs are assigned the generic name OUT1 and OUT2. Using the «Auxiliary controls» menu of the TelecoHUB App it is possible to change the names of the function the outputs have been assigned to. For example, if output OUT1 is connected to the living area light the name labels can be changed to “Living Area Light”, as can the status (“On”...

  • Page 26: Alarms And Notifications

    ■ Alarms and Notifications The HUB can be configured to send Alarms and Notifications. Configurable alarm conditions may include: • Vehicle engine start • Closing or Opening of inputs IN1 and IN2. When an alarm condition occurs the HUB checks whether there is a smartphone currently connected via Bluetooth (blue LED on). If the smartphone is connected and the TelecoHUB App is open, the alarm is sent to the Notifications bar, otherwise the alarm is sent via SMS (text message) to all the phone numbers configured in the “Alarm phones list”.

  • Page 27: Configuration Of The Telephone Numbers To Which Sms Alarm Messages Are To Be Sent

    3. Use the “Alarms Configuration” to activate/deactivate the alarms and confirm by pressing “Send” General enabling of the alarms Enabling of individual alarms, as they are configured on the inputs configuration page Configuration is not yet complete because it is necessary to define the list of telephone numbers to which the alarm SMS messages must be sent (see following paragraph). Note: it is possible to activate/deactivate alarms remotely via SMS message, but it is not possible to modify the list of phones to be warned.
  • Page 28 3. Scroll down and select “Modify” in the “Alarm phones list” section 4. Identify a free slot and click on it 5. Key in the number of the smartphone to which SMS alarm messages are to be sent and confirm by pressing “Save”...
  • Page 29 6. Repeat steps 4 and 5 to enter all the phone numbers to which SMS alarm messages are to be sent (maximum 4 telephone numbers) 7. Press “Back” to exit the list 8. Press Menu and select the «Close Menu» item...

  • Page 30: Tracking

    Micro-SIM card installed in the HUB must allow Internet browsing. Each tracking request generates about 200 transmission bytes and 200 reception bytes of data traffic. To receive an SMS with vehicle tracking open the Teleco HUB App “Tracking” tab and press “send Request”...

  • Page 31: Troubleshooting

    Troubleshooting ● Teleco HUB The Teleco HUB control unit is not ready to work (the red LED does not come on) Check vehicle battery connections and check the battery is sufficiently charged I am unable to control connected equipment items Check that the Teleco HUB control unit is ready to work...
  • Page 32 LED on, steady not flashing). The tracking service can only be used if the Micro-SIM card installed in the HUB is enabled for data traffic. Some mobile service providers request that parameters be entered to configure data traffic: APN, Username and Password. Check with your mobile service provider and use the Teleco HUB App «SMS» menu to enter the parameters supplied by your provider.
  • Page 33 ● Can I control my automatic satellite antenna with the Teleco HUB? The HUB is compatible with the following satellite antenna models: • All FlatSat systems starting from serial number 1401560001 (year of sale 2014) • All InternetSat systems starting from serial number 1401B20001 (year of sale 2014) •...
  • Page 34 Check that the Micro-SIM card installed in the HUB is enabled for data traffic. Some mobile service providers request that parameters be entered to configure data traffic: APN, Username and Password. Check with your mobile service provider and use the Teleco HUB App «SMS» menu to enter the parameters supplied by your provider Check GPRS network coverage in your current location No GSM connection: Check that the Micro-SIM card is inserted properly in the TelecoHUB control unit SIM CARD slot Check that the Micro-SIM card is working (e.g.
  • Page 35 CONFORMITY CERTIFICATE The manifacturer Teleco Spa Via Majorana nr. 49, 48022 Lugo ( RA ) Declares under its own responsibility that the following products: TELECO HUB which are the subject of this certificate, conform to the following norms: EN 60065: 2002 - EN 55013: 2001 + A1: 2003 - EN 61000 – 3 - 2: 2000 + A2: 2005 EN 61000 –...

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