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MVG industries NeptuLink User Manual

4g broadband terminal
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USER MANUAL
4G terminal
BROADBAND

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Summary of Contents for MVG industries NeptuLink

  • Page 1 USER MANUAL 4G terminal BROADBAND...
  • Page 2 Notice • This manual must be kept with the product’s © Copyright 2017 by MVG Industries. end user. It must be transferred with the pro- All rights reserved. No part of this doc- duct if the terminal is passed on to a new ument may be reproduced or distribut- user.
  • Page 3 FCC statement This device complies with Part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference re- ceived, including interference that may cause undesired operation.

  • Page 4: Table Of Contents

    Contents TECHNICAL FEATURES PACK PACK CONTENTS DESCRIPTION OF THE TERMINAL • View of the interface with covers in position • View of the interface with covers removed PREREQUISITES • Required SIM configuration GETTING STARTED • Inserting the SIM card • Removing the SIM card •...

  • Page 5: Technical Features

    Technical features TRANSMITTER - RECEIVER • • LTE with MIMO diversity: UMTS (WCDMA), HSDPA, HSUPA, Frequency bands Band 1 (2100 MHz) DC-HSPA+ with diversity: Band 2 (1900 MHz) Band 1 (2100 MHz) Band 3 (1800 MHz) Band 2 (1900 MHz) Band 4 (AWS) Band 3 (1800 MHz) Band 5 (850 MHz)

  • Page 6: Pack

    2- and 9-point terminal blocks. • User guide. If any of these items is incorrect, missing or damaged, please contact MVG Industries or your retailer. Please retain the packaging for future use, should you need to return the product for repair.

  • Page 7: Prerequisites

    Prerequisites Ensure that you check the network cover- age and compare the offers available Ensure that you have the following items from different service providers. ready before installing your terminal: • Active Internet access from a telephone Stay at least 20 cm away from service provider (3G/4G data package).

  • Page 8: Removing The Sim Card

    Inserting a second SIM card: ELECTRICAL CONNECTIONS The terminal can be powered in two ways: • Power supply through the 12-24 V DC socket. • 24 VDC Power over Ethernet (PoE) connec- tion using a passive injector. Stay at least 20 cm away from the termi- nal when it is switched on.

  • Page 9: Standard Power Connection

    STANDARD POWER CONNECTION PoE CONNECTION Connect the 2 electrical wires to the 2-point Follow the steps below to connect the ter- terminal block, as shown below: minal to the network and power supply in the PoE power supply configuration. ➊ Thread the cable through the grommet.

  • Page 10: Switching Off The Terminal

    CONFIGURING THE TERMINAL Follow the instructions below to configure Ensure that the Ethernet connection terminal block is fully screwed in. and test the 4G connectivity. Do not twist or damage the Ethernet cable. Your computer must be configured for DHCP. For instructions on DHCP configura- Do not use damaged Ethernet cables tion, please refer to your computer docu- or plugs.

  • Page 11: 4G Configuration

    ➍ When the welcome page appears, click the Network/Interfaces tab. ➎ Click Edit to edit the NeptuLink interface. You are now ready to configure your terminal for connection to the Internet. ➐ Click Save & Apply to save and apply the settings.

  • Page 12: Unblock Sim Card

    UNBLOCK SIM CARD Follow the steps below to unblock your SIM card. ➊ Click on the link “Click here to unblock your SIM card” from the main panel. ➋ Unblock panel is displayed: Type the 8-digit PUK code in the correspond- ing field.

  • Page 13: Advanced Configuration

    Common Configu- Fi network. ration interface). Disconnect from 4G if it is active (Net- work/Interfaces tab and Disconnect button for 4g-NeptuLink). ➊ Click the Network/WiFi Network tab on the upper band. ➋ Click Scan to detect nearby Wi-Fi networks.

  • Page 14: Disconnecting From A Wi-Fi Network

    ➎ ➊ Then click Submit. A box containing net- Click the Network/Wi-Fi Network tab on the upper band. work connection information is displayed. ➋ Click Disable to disconnect from the Wi-Fi network, as shown below. ➌ A confirmation box is displayed. Click OK to confirm.

  • Page 15: Wi-Fi Access Point Configuration

    ➌ A settings box is displayed: ➊ Activate your device's Wi-Fi connection. ➋ Click the network named NeptuLink-4G. A password may be required for net- work access. Once connected, you can access Internet without using the Ethernet cable. You can also use your smartphone to access your device’s web configuration...

  • Page 16: Updating The Terminal

    REMOTE UPDATES • Transmit power. Follow the steps below to update your ter- minal remotely. Ensure you comply with your country’s current regulations. ➊ Click the System/Firmware Upgrade tab on the upper band. • SSID - access point identifier. ➋ Click Check to check if a new version of the •...

  • Page 17: Network Configuration

    Network Configuration CONFIGURE DHCP SERVER Follow the steps below to configure the This section is intended for users with a minimum knowledge in network configura- DHCP server. tion. ➊ First follow the steps 1 and 2 of the pre- In case of wrong configuration, perform a “RESETTING TO FAC- “CHANGING IP ADDRESS CON- vious section...

  • Page 18: Configuring The Modem

    Configuring the modem Other CHANGING THE MODEM CONFIGURA- REBOOTING THE TERMINAL TION ➊ Click the System/Reboot tab on the upper band. In some specifics cases, it might be necessary to change the modem configu- ➋ Click Perform Reboot. ration to suit it with your network service provider.

  • Page 19: Troubleshooting And Faq

    Contact your service provider to obtain are incorrect. the correct SIM card settings. The connection status is Click “Connect” on the NeptuLink inter- displayed as “Not Connected” face or unplug and then reinsert the You have changed the SIM card settings.

  • Page 20: Appendix

    Appendix This appendix contains links to reference documents explaining the technologies that your terminal uses: Document Link Technical features NeptuLink_Datasheet_EN.pdf Configuring your computer for DHCP To access your terminal, you will need to use the DHCP (Dynamic Host Configuration Proto- col).

  • Page 21: Contacting Technical Support

    Firmware version (found on the Status/Advanced page of the web interface). COUNTRIES TECHNICAL SUPPORT OF INSTALLATION France MC Technologies Italy 13, rue Jules Verne Spain 29000 Quimper, France Portugal Greece http://www.mc-technologies.fr/ Croatia Bosnia Hzg Monaco technique@mc-marine.com South Africa +33.(0)2.98.64.04.84 Other countries support@neptulink.com...
  • Page 22 MVG Industries www.mvg-world.com Technopôle Brest Iroise Z. I. du Vernis 225, rue Pierre Rivoalon 29200 Brest France Tel : +33 (0)2 98 05 13 34 Fax : +33 (0)2 98 05 53 87 Head office 17, avenue de Norvège 91140 Villebon-sur-Yvette France Tel.: +33 (0)1 69 29 02 47...

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