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VoIP GW-522FW User Manual

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VoIP Wireless Router
User's Manual
Version 1.0
(Feb. 2011)

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Summary of Contents for VoIP GW-522FW

  • Page 1 VoIP Wireless Router User’s Manual Version 1.0 (Feb. 2011)

  • Page 2: Table Of Contents

    Contents 1. Introduction ................................ 4 1-1 Product Overview ............................4 1-2 Hardware Description ..........................5 2. VoIP Wireless Router Web Configuration ......................9 2-1 Status ................................ 13 2-1-1 Current Status ..........................13 2-1-2 RTP Packet Summary ........................13 2-1-3 System Information ........................14 2-1-4 Routing Table ..........................
  • Page 3 2-7-6 Save / Restart ..........................82 2-7-7 Software Upgrade .......................... 83 2-7-8 Logout ............................83 3. Configuring the VoIP Router through IVR ..................... 84 3-1 IVR (Interactive Voice Response) ......................84 3-2 IP Configuration Settings .......................... 86 4. Dialing Principles ............................. 88...

  • Page 4: Introduction

    With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line router, the VoIP Router allows you to use voice and fax services over IP in order to reduce the cost of all long distance calls.

  • Page 5: Hardware Description

    Power: Power LED. A steady light indicates a proper connection to a power source. Prov./Alm.: A blinking light indicates the VoIP Router can not register with SIP Server or can not get the IP address. A blinking light also indicates the VoIP Router is attempting to connect with the Provisioning server.
  • Page 6 VoIP Wireless Router User’s Manual...
  • Page 7 Optical WAN: Insert 100M fiber optic SFP module and connect to a switch or router. Note: VoIP router allows alternative Copper or Optical WAN at the same time. If you connect Copper WAN at first that Optical WAN will not take active unless remove RJ45 cable from Copper WAN port.
  • Page 8 VoIP Wireless Router User’s Manual WPS: WPS button for wireless WPS-PCB setup method. Antenna: Connect to a wireless network. Reset button: Use to restore factory default settings. Use Reset Button to restore factory default settings: 1. Press and hold the reset button for 5 seconds.

  • Page 9: Voip Wireless Router Web Configuration

    Power: Power LED. A steady light indicates a proper connection to a power source. Prov./Alm.: A blinking light indicates the VoIP Router can not register with SIP Server or can not get the IP address. A blinking light also indicates the VoIP Router is attempting to connect with the Provisioning server.
  • Page 10 Optical WAN: Insert 100M/1000M fiber optic SFP module and connect to a switch or router. Note: VoIP router allows alternative Copper or Optical WAN at the same time. 1. If you connect Copper WAN at first that Optical WAN will not take active unless remove RJ45 cable from Copper WAN port.
  • Page 11 VoIP Wireless Router User’s Manual WPS: WPS button for wireless WPS-PBC setup method. Antenna: Connect to a wireless network. Reset button: Use to restore factory default settings. Use Reset Button to restore factory default settings: 1. Press and hold the reset button for 5 seconds.
  • Page 12 2. VoIP Wireless Router Web Configuration The VoIP Router allows users to configure its settings using a web interface (Web UI). You can access the Configuration Menu by opening a web-browser (e.g., Internet Explorer or Netscape Navigator) and entering the factory default LAN IP address: 192.168.8.254.

  • Page 13: Status

    For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the VoIP Router is start, etc. For Server Registration Status, it shows the registration status of DDNS, STUN and FXS Represent Number.

  • Page 14: System Information

    PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask, default gateway is blank, it means that the VoIP Router does not obtain IP. For LAN Port Information, it shows LAN port IP, subnet mask, and the status of DHCP server.

  • Page 15: Routing Table

    It displays routing table of VoIP Router. 2-1-5 LAN Client The DHCP Clients table displayed LAN device that has already been assigned an address from VoIP Router. You can check if the DHCP client has obtain an IP address. Status → LAN Client...

  • Page 16: Fxs Line Diagnostics

    Enable: Select the lines you want to test. Enforced Test: Since the line test will interrupt a talking call, that VoIP Router will ignore the in used line. If you would like to test all the lines you select even it is in used, please tick this item.

  • Page 17: Fxs Inward Self Test

    Enable: Select the lines you want to test. Enforced Test: Since the line test will interrupt a talking call, that VoIP Router will ignore the in used line. If you would like to test all the lines you select even it is in used, please tick this item.

  • Page 18: General Settings

    After selecting the suitable option, click Accept at the bottom of the screen to save the settings. You need to save the changes and restart the VoIP Router to make the changes active. Saving the settings: Click MAINTENANCE and select Save/Restart in System from the left menu. Tick Save Settings and Restart, then click Accept.
  • Page 19 VoIP Wireless Router User’s Manual General Settings → WAN DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP address automatically. Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional but may be required by some Internet Service Providers.
  • Page 20 VoIP Wireless Router User’s Manual General Settings → WAN PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet) connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm. General Settings → WAN PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection.
  • Page 21 WAN Link Speed: Select WAN port link speed. General Settings → WAN VoIP Connection Interface: Select a WAN interface for VoIP traffic bound with as WAN 2 is enabled. General Settings → WAN Factory Default MAC Address: The original MAC address of the VoIP Router.

  • Page 22: Lan

    2-3-2 LAN General Settings → LAN LAN IP / LAN default Gateway : Enter the LAN IP address of the VoIP Router. It is also the default gateway for DHCP clients. Subnet Make: Enter the subnet mask for DHCP clients.
  • Page 23 WAN to LAN, and the rate limit can not exceed the real downstream bandwidth. NAT / Bridge: Select the VoIP Router serving as a Router with NAT or Bridge between WAN port and LAN port without NAT.

  • Page 24: Sip

    SIP proxy server, all the lines are using this number to call through SIP proxy server. It is the Caller ID for the called party when you make a VoIP call. If you register the VoIP Router to a SIP proxy server, then it should be the number that provided by SIP proxy server.
  • Page 25 Number: Enter the number, text or number and text in this field. It is the Caller ID for the called party when you make a VoIP call. If you register the VoIP Router to a SIP proxy server, then it should be the number that provided by SIP proxy server.
  • Page 26 Support Message Waiting Indication (MWI): It is used to enable/disable Message Waiting Indication. It is available only when Voice Mail Service is available from the VoIP Service Provider. MWI Subscribe Interval: It is used to set the subscribe time for the VoIP Router to check the voice mail.
  • Page 27 (media) between two communication parties. This option tells the VoIP ATA to send and receive all SIP packets to the destined outbound proxy server rather than the remote VoIP device. This helps VoIP calls to pass through any NAT protected network without additional settings or techniques.
  • Page 28 If Server 1 is local VoIP Service Provider you can refer to Digit Map page for general settings. If Server 2 is global VoIP Service Provider (VoIP STUN, free to dial to some cities free charge) you can set individual dialing plan for VoIP STUN in Number Translation field. Scan Code can be your dialing custom, and VoIP Dial-out is the number on the basis of the dialing rule needed by VoIP STUN.

  • Page 29: Sip Advanced

    2-3-4 SIP Advanced General Settings → SIP Advanced Listen Port UDP: Enter the VoIP Router’s listening port in this field. Leave it as default settings, unless it conflicts with ports used by other device in your network. RTP Starting Port UDP: Enter the starting port number or transmitting voice data among VoIP devices.
  • Page 30 VoIP Wireless Router User’s Manual General Settings → SIP Advanced Session Expiration: This field will set the time that the VoIP Router will allow a SIP session to remain die (without traffic) before dropping it. Session Refresh Request: Select UPDATE or re-INVITE to send refresh requests to the Server.
  • Page 31 Anonymous Caller ID (CLIR): Check the box to lock the delivery of the Caller ID to the called party. VoIP Call Out Notification: Check the box to enable the function of playing a tone to notify user that the call is through VoIP.
  • Page 32 SIP message is too large to be carried on and recognized by the user agent. SIP Caller ID Obtaining: Select the part of the SIP packet from the VoIP Router to obtain Caller ID. There are several places where the Caller ID is located.

  • Page 33: Caller Id

    VoIP Wireless Router User’s Manual 2-3-5 Caller ID General Settings → Caller ID FXS Caller ID Generation: DTMF – Sending Caller ID in DTMF signaling. FSK – Sending Caller ID in FSK signaling. FSK + TypeII – Send Caller ID in FSK signaling. As the phone set supports Call Waiting Caller ID that FXS will send third party’s number.

  • Page 34: Hot Line

    PSTN Busy-Out with FXS Pick-up: It is to reject calls from PSTN while FXS is off-hook. ‘0’ is disabled this feature VoIP Call Allow PSTN In: It will allow an incoming waiting call from PSTN while VoIP call is in use. To enable this feature, following settings need to be done first: 1.

  • Page 35: Line Settings

    Tone Volume: Use the drop-down menu to adjust the tone volume. It will apply to all tones generated by the VoIP Router including Dial Tone, Ring Back Tone and Busy Tone. FXS Current: Set the output D.C. current of FXS port.
  • Page 36 Early Media Treatment: Check the box to send the one-way RTP immediately when a connection with a VoIP service provider has been set up. Loop Current Drop Trigger Time: Enter the time to avoid the line being engaged when FXS port is connected to PBX.
  • Page 37 General Settings→ Line settings This feature is a call drop standard for a VoIP Router to determine whether or not to hang up the phone. The VoIP Router will disconnect the call automatically to avoid keeping the line engaged if the detected volume is below the Silence Detection Threshold or the time exceeds the Drop Silent Call Timeout.
  • Page 38 VoIP Wireless Router User’s Manual General Settings→ Line settings Enable IVR Option: Check the box to enable IVR function. General Settings→ Line settings Hunting/Ring: It is used to set FXS group hunting mode. There are Hunting, Simultaneous Ring and Sequential Ring.

  • Page 39: Fax

    General Settings → FAX Disable - Select it if you are not sending fax, but it is still accepted fax by the VoIP Router. T.38 Fax - Select it if you are using T.38 as the protocol for fax transmission. T.38 is used for reliable and efficient facsimile transmission over network.
  • Page 40 FAX Jitter Buffer: Enter the buffer or jitter when receiving packets. Note: When you send a fax over an IP network, the IP network needs to support fax over IP functionality (either T.38 or T.30). Please consult your VoIP Service Provider for this setting. Function Fax Detection Content of SDP of re-INVITE Receive re-INVITE with T.38...

  • Page 41: Calling Features

    VoIP Wireless Router User’s Manual 2-3-9 Calling Features General Settings → Calling Features Do Not Disturb: Check the box to reject (busy tone played) incoming calls. Unconditional Forward: Check the box to forward incoming calls to the assigned “Forwarding Number”...
  • Page 42 Pickup, Automatic Redial and Unattended transfer. Calling Feature Instructions: Call Hold: The call will be held after the FLASH button is pressed on the phone set. The VoIP Router will play music on hold (provided by your ITSP or VSP) to the remote end.

  • Page 43: Phone Book

    Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call. Phone1 presses Flash and dial 3 to start the conference call. Note: The availability of a Three-Way call also depends on your VoIP network. Please also check with your service provider for these services.

  • Page 44: Cdr Settings

    VoIP Wireless Router User’s Manual 2-3-11 CDR Settings The user can set up a CDR Server to record call details for every phone call. General Settings → CDR Send record to CDR Server: Tick the check box to enable the call detail recording.

  • Page 45: Wireless Settings

    If wireless network has overlap, change a different channel number. 802.11 Mode: The VoIP Router can operate in 2.4GHz ISM band with different speed of wireless connection, Select the wireless band of your network.
  • Page 46 Enable WMM: Wi-Fi Multimedia. It provides higher priority for multimedia stream to get better quality. Enable Universal Repeat Mode: Set VoIP Router to be wireless repeat mode. Please fill the same SSID as the root AP in “SSID of Extended Interface”.

  • Page 47: Advanced Settings

    In most case, keeping the default value=2347 is recommended. RF Output Power: You can adjust the percentage of power 100, 50, 25, 10, 5 of your VoIP Router to change the coverage of wireless network. Keep the default value, 100% to reach full range.
  • Page 48 VoIP Wireless Router User’s Manual Wireless Settings → Security Settings Select the type of WPA-PSK (WPA-PSK, WPA2-PSK, WPA2 Mixed-PSK), choose the proper security mode according to your wireless network. WPA Authentication Mode: Select Personal (Pre-Shared Key). WPA Cipher Suite: WPA Cipher Suite is used for the configuration of WPA or WPA2 Mixed.
  • Page 49 VoIP Wireless Router User’s Manual Wireless Settings → Security Settings Select the type of WPA (WPA, WPA2, WPA2 Mixed), choose the proper security mode according to your wireless network. WPA Authentication Mode: Select Enterprise (RADIUS). WPA Cipher Suite: WPA Cipher Suite is used for the configuration of WPA or WPA2 Mixed.

  • Page 50: Access Control

    2-4-4 Access Control Wireless Settings → Access Control Disable: The VoIP Router does not response to any access rules. You are not allowed to make configuration changes on this page. Allow Listed: When Allow Listed is enabled, only those wireless clients whose MAC addresses are in the Access Control List have rights to connect to your Access Point.

  • Page 51: Wds Settings

    VoIP Wireless Router User’s Manual 2-4-5 WDS Settings The WDS feature can make connection wirelessly between two access points. To add one more access point, the range of the network can be extended. Wireless Settings → WDS Settings Enable WDS: Click the Enable WDS check box to enable wireless bridging and repeating operation.
  • Page 52 VoIP Wireless Router User’s Manual Wireless Settings → WDS Settings Encryption: Select WEP 128. WEP Key Format: Select the preferred WEP Key Format according to which WEP encryption you choose. When WEP 128bits is enabled, you can select ASCII (13 characters) and Hex (26 characters).

  • Page 53: Site Survey

    SSID, BSSID, Channel, Type, Encryption, and Signal through scanning using this Site Survey tool. Wireless Settings → Site Survey 2-4-7 WPS Wireless Settings → WPS It allows users establish wireless connect between VoIP Router and computers via WPS(Wireless Protect Setup) method.
  • Page 54 VoIP Wireless Router User’s Manual Example for setting Wireless profile via WPS method on Windows 7. Enter [Network and Sharing Center] Click [Set up a new connection or network] Click [Connect to the Internet]...
  • Page 55 VoIP Wireless Router User’s Manual Click [Wireless] Select a Wireless AP.
  • Page 56 VoIP Wireless Router User’s Manual Click [OK] to start setup. Enter the 8-digit PIN from VoIP Router label then click Next.
  • Page 57 VoIP Wireless Router User’s Manual Type network name(SSID) then click Next. Wait for Windows 7 setting up wireless network.
  • Page 58 VoIP Wireless Router User’s Manual Configuration finished, you could connect to VoIP Router at present. You could also print security key of save this profile for another computer to add this wireless network manually. Note: VoIP Router supports WPS work with Windows○...

  • Page 59: Advanced Settings

    Packet Interval: Select the frame size of voice package from different codec. It defines the time interval for the VoIP Router to send a RTP packet or voice packet to the receiving side. The smaller the value, the greater the bandwidth takes, and larger values might cause voice delay.

  • Page 60: Digit Map

    Digit Map and Speed Dial. You can use “?” or “%” in the column of Scan Code and VoIP Dial-out. “?” represents a single digit, and “%” represents a wildcard. The function of the signs is to mapping the numbers between the number received from user and the replaced or modified number for actual dial out.
  • Page 61 User Dial Length: Enter the total number of digits that user dialed. Route: Select VoIP or Deny for this entry. VoIP Route Profile: Choose the proper Profile ID and click the VoIP Route Profile to set the priority of VoIP Route Profile VoIP Router Profile There are 10 VoIP route profiles.
  • Page 62 VoIP Route Profile: Route # 1 Pick up the handset and dial 09, the VoIP Router will dial 0911888997 and follow Route # 1. Method 2- Multi mapping: Fill the prefix code into the Scan Code column and the format to transfer into the VoIP Dial-out column.
  • Page 63 For example, Scan Code: 11 VoIP Dial-out: test User Dial Length: 2 Route: VoIP VoIP Route Profile: Route # 1. Pick up the handset and dial 11. The VoIP Router will dial “test” and go through Internet and follow Route #...

  • Page 64: Dtmf & Pulse

    Minimum DTMF ON Length (Dial on)/ Minimum DTMF OFF Length (Dial off - between tones): This variable is to set the length of DTMF playback. DTMF Detection Sensitivity: This variable is to set the sensitivity of the telephone keys for the VoIP Router to detect the DTMF.

  • Page 65: Cpt / Cadence

    VoIP Wireless Router User’s Manual 2-5-4 CPT / Cadence Advanced Settings → CPT / Cadence CPT # 1 Enable Setting 1: The CPT has a set of parameter table. Please adjust the CPT based on the local PSTN or PBX settings and requirements.

  • Page 66: Provision Settings

    FTP, or HTTP server located on the Internet. If you have access to such service, you will need to know the URL or IP address of the Provisioning Server. Note: Fill in the parameters needed by your VoIP Service Provider. Please check with your VoIP Service Provider about the availability of these services.
  • Page 67 Binding Server for Trigger: Check the box to trigger a connection between Provisioning Server and the VoIP Router. Provisioning Server will bind a port for the VoIP Router to send provision request. Binding Port: Enter the port number of Provisioning Server is used for binding.

  • Page 68: Caller Filter

    VoIP Wireless Router User’s Manual 2-5-6 Caller Filter This function allows you to accept or reject any incoming call from the IP address listed in the filter rule. The call from the IP address of SIP proxy server is always accepted, despite Deny is selected or the IP address of SIP proxy server is not in the filter rule of Allow.

  • Page 69: Static Route

    VoIP Wireless Router User’s Manual 2-5-7 Static Route Build static routes within an internal network. These routes will not apply to the Internet. Advanced Settings → Static Route Route: Destination network of the route. Route Mask: Subnet mask to apply on destination network.

  • Page 70: Qos Settigs

    ToS IP Precedence: Select the precedence for signaling (data) and voice (voice data). DiffServ (DSCP): Select the number of signaling (data) and voice (voice data) values. Note: For the VoIP Router, ToS IP Precedence and DiffServ are the same function. You only select one for priority marking.

  • Page 71: Ddns

    Username or Key/Password or Key: Enter the Login ID and password used to log-in to the DDNS server. Note: If the VoIP Router is set up under NAT, then enter the hostname in the NAT IP/Domain that is the same as the Hostname of the DDNS.

  • Page 72: Nat Traversal

    (Uniform Resource Locator) when DDNS is used. Please refer to the DDNS settings. Note: If you are setting a public IP in this field, it has to be a static public IP, otherwise VoIP communication may not be established properly. Please contact your ISP to check if your Internet connection has static public IP addresses.

  • Page 73: Dos Protection Settings

    VoIP Wireless Router User’s Manual 2-5-11 DoS Protection Settings Advanced Settings → DoS Protection Settings Enable DoS Prevention: Check the box to prevent DoS attacks from WAN. There are various types of DoS attacking. Leave settings in this field to the default if you are not familiar with it.

  • Page 74: Ip Filtering

    VoIP Wireless Router User’s Manual 2-5-13 IP Filtering Advanced Settings → IP Filtering Use IP Filters to deny particular LAN IP addresses from accessing the Internet. You can deny specific port numbers or all ports for a specific IP address. The screen will display well-known ports that are defined. To use them, click on the edit icon.

  • Page 75: Mac Filtering

    VoIP Wireless Router User’s Manual Enable Port Filtering: This variable is to restrict certain types of data packets by port. Port Range: Enter the port range that will be denied access to the Internet. TCP/UDP: Select TCP, UDP or Both that will be used with the port that will be blocked.

  • Page 76: Emergency No

    Advanced Settings → UPnP Enable: Tick the check box to make this entry effective. Scan Code: Fill in the leading number for the VoIP Router to scan or the full number. User Dial Length: Set the total digit count of user dialed.

  • Page 77: Tools

    VoIP Wireless Router User’s Manual 2-6 Tools 2-6-1 Ping Test Use “Ping” to verify if a remote peer is reachable. Enter a remote IP address and click “Test” to ping the remote host. The result would be shown on Result Table...

  • Page 78: Stun Inquiry

    VoIP Wireless Router User’s Manual 2-6-2 STUN Inquiry Use “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between a STUN server and client. Tools → STUN Inquiry NAT Type: It shows the NAT type of your router.

  • Page 79: System Settings

    2-7 System Settings 2-7-1 NTP System settings → NTP Automatically synchronize with Internet time servers: The VoIP Router should automatically sync up with time servers. First NTP time server: Select the desired domain name of a NTP server as first priority.

  • Page 80: Language

    Note: There are two operating levels when entering the Web UI. Logging-in as the ADMIN allows you to change all settings. A Web UI USER only has access to some settings. Password: It is highly recommended that you create a password to keep your VoIP Router secure. System settings → Login Account...

  • Page 81: Backup / Restore

    VoIP Wireless Router User’s Manual Port of Web Access from WAN: Enter the port number when accessing the web-based configuration utility from the WAN port. Web Idle Time Out: Enter the range of effective time when log-in the web interface. The user will be disconnected from the web page to allow others to log-in.

  • Page 82: System Log

    Server Address: Enter the System Log Server’s IP address. Port: Enter the System Log Server’s listening port. Leave this field to the default if your VoIP Service Provider did not provide you a server port number for System Log Server.

  • Page 83: Software Upgrade

    VoIP Wireless Router User’s Manual 2-7-7 Software Upgrade The VoIP Router supports a software upgrade function from a remote server. Please consult your VoIP Service Provider for information about the following details. System settings → Software upgrade Upgrade Server: Select the upgrade type: TFTP, FTP, or HTTP.

  • Page 84: Configuring The Voip Router Through Ivr

    Default gateway). Please contact your local Internet Service Provider (ISP) if you have any question. If you intend to operate the VoIP Router under NAT, the IP range of VoIP Router WAN Port and LAN Port IP Address should not be the same in order to avoid phone failures.
  • Page 85 WAN Port IP address. If the system does not play back the IP address after dialing 101, this indicates that the VoIP Router currently is not connected to the Internet. Please check and make sure the cable connections, account numbers, and passwords are correct.

  • Page 86: Ip Configuration Settings

    101 to check whether or not the IP address was retained. Note: If the system does not play back the IP address, this indicates that the VoIP Router failed to communicate with a DHCP server. Please check with your DHCP server or ISP.
  • Page 87 VoIP Wireless Router User’s Manual 3-2-1 Character Conversion Table: The table below provides a list of conversion codes. The first row (high-lighted) of each pair of the column lists the numbers, alphabets or symbols and the second row (high-lighted) of each pair of the column (“Input Key”) represents the codes to be entered for the corresponding numbers, alphabets or symbols.

  • Page 88: Dialing Principles

    Digit Map Table, it will use the phone number to look up private digit map of the server set in VoIP Routing Profile. The system will translate the phone number to global number used to look up private digit map of the server set in VoIP Routing Profile.
  • Page 89 The routing after checking Digit Map Table may be vary. The routing is accord with VoIP Route Profile. By default, Phone Book is the first route of VoIP Route Profile. The second and third route is Server 1 and Server 2.
  • Page 90 VOIP ROUTER User’s Manual Dialing Principles Start Enter a phone number (D#) Is (D#) Dial the number defined in Speed defined in Dial table? Speed Dial table Is (D#) defined in Extension table? Is (D#) defined in Phone Book table?
  • Page 91 VOIP ROUTER User’s Manual...

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