Samsung NV51M9770D Series User Manual page 59

Problem Possible cause
Food does not The serving size may not be
broil properly. appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven The oven thermistor needs to
temperature is be adjusted.
too hot or too
cold.
There is water You may see water or steam
dripping. in some cases depending on
the food you are cooking. This
There is
is not a product malfunction.
steam coming
through the
crack between
the oven body
and the door.
Water remains
in the oven.
NV51M9770DS_AA_DG68-01001A-01_EN+MES+CFR.indb 59
Solution
Refer to the Broiling I can hear
recommendation guide for water boiling
serving sizes on page 31, and during steam
then try again. cooking.
See the Broiling The oven will
recommendation guide on not self-clean.
page 31.
Use suitable cookware.
• Preheat the broil element
for 10 minutes.
• See the Broiling
recommendation guide
Excessive
on page 31.
smoking during
See Temp > Temp adjust in a self-cleaning
the Settings section on page cycle.
50.
Let the oven cool and then The oven door
wipe up with a dry dish towel. will not open
after a self-
cleaning cycle.
The oven is not
clean after a
self-cleaning
cycle.
Problem Possible cause
Water is being heated by the
steam heater.`
The oven temperature is
too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
There is excessive soiling in
the oven.
The oven is too hot.
The oven controls were not
set correctly.
The oven was heavily soiled.
Solution
This is not a product
malfunction.
Allow the oven to cool, and
then reset the controls.
See the Self Clean section on
page 42.
Deactivate the oven lockout
(see page 22).
Press OFF. Open the windows
to rid the room of smoke.
Wait until the self-cleaning
cycle is cancelled. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
Allow the oven to cool.
See the Self Clean section on
page 42.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
English 59
2018-03-27 2:36:13