Faqs And Troubleshooting - Flex Energy Pouch Owner's Manual

OWNER'S MANUAL
Energy Pouch

FAQs AND TROUBLESHOOTING

Q: How do I clean my pouch?
A: Use a wet cloth and rub the pouch until it is saturated, but not wet. A good tip is to
use the cloth on a small portion of the pouch before expanding, in order to make sure
the leather is not damaged.
Q: How do I know when the pouch is charged and ready to use?
A: The purse LED charging indicator will turn off.
Q: How do I know when my phone is fully charged?
A: By looking at the phone battery indicator. If the phone charging LED indicator is
green, then the phone is ready for use!
Q: How long does it take to charge my phone?
A: The charging depends on the phone for a fully discharged phone it takes
approximately 3‐4 hours.
Q: How long does it take to charge my energy pouch?
A: Approximately 4‐5 hours.
Q: The phone charging LED indicator isn't blinking.
A: Please reposition the phone in the pocket into the optimal charging position.
Q: What should I do when the purse LED alternating blinking green and red..
A: Please use the wall adapter and the USB cable shipped with the energy pouch for
charging your pouch
Q: Where do I call for support?
A: XYZ
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