Samsung Galaxy J7 Crown User Manual page 193

1. From a Home screen, swipe up to access Apps.
2. Tap
data reset.
3. Tap Reset and follow the prompts to perform the reset.
4. When the device restarts, follow the prompts to set up your
device.
Factory reset protection
When you sign in to a Google Account on your device, Factory Reset
Protection is activated. Factory Reset Protection (FRP) prevents
other people from using your device if it is reset to factory settings
without your permission. For example, if your device is lost or
stolen and a factory data reset is performed, only someone with
your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset
if you do not have your Google Account username and password.
Caution: Before shipping your device back to Samsung or taking it
to your nearest Samsung-authorized service center, you should
remove your Google Account before resetting the device back to
factory settings. For more information, visit
samsung.com/us/support/frp.
FOR INTERNAL USE ONLY
Device maintenance
Settings > General management > Reset > Factory
DRAFT
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