Troubleshooting - BC -800WF User Manual

9. Troubleshooting

Error
The device does not switch on.
No sound.
No network connection can be
established.
WLAN connection cannot be
established.
No station is found.
Hiss in FM mode.
Alarm does not work.
System freezes suddenly.
Remedy
Check it the power adaptor is connected properly.
1. Turn on the sound as it may be muted
2. Increase the volume.
1. Check the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and make
the connection again at the device.
4. A firewall is activated on the network - set the
respective program in such a way that access is
possible.
1. Check the availability of WLAN network on the
access point.
2. Place the device closer to the router.
3. Make sure the WEP/WPA password is correct.
1. Check the network as well as the access point and
firewall.
2. The station may not be available currently, try it again
later or SELECT another station.
3. The link of the station is changed or the station no
longer transmits - ask the provider for
information.
4. The link of manual added station is not correct, make
sure it is correct and re-enter.
1. Check/move the FM antenna.
2. Move the radio.
1. Switch on the alarm.
2. Due to the volume setting, refer to the solutions of
"No sound".
3. The source of alarm was set to be station but there is no network connection.
Change the source of alarm or reconfigure the connection.
The radio is overloaded, reboot the unit.
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