Troubleshooting - Hive Hub 360 User Manual

Troubleshooting:

If the light on the top of your Hive Hub 360 is solid blue please
do the following:
1. Power off the device and switch power back on again.
2. Wait until the lights on top of the device display a blue
circular motion.
3. Head to the Hive app – you're ready to pair the Hive Hub 360
with your mobile device to complete setup.
Note: The two USB ports on the rear of your Hub 360 are for future expansion.
Remember
For your Hive devices to work correctly your Hive Hub 360 must be kept
plugged in and switched on. Must only be used with the power supply and
cable provided.
Usage
Your Hive Hub 360 is designed for UK and Ireland household wiring, and for indoor
use only. Power supply – Input: 100~240VAC 50/60Hz. Output: 5VDC 2.5A. The
distance between user and device should be no less than 25cm.
Insert power
Maintenance
cable here
Disconnect your Hive Hub 360 before cleaning and keep it away from water and
other liquids at all times. The Hive Hub 360 does not contain any serviceable
parts so do not attempt to open it.
Can we help?
You can view our handy how-to-use videos along with hints and tips at
hivehome.com/support
If for any reason you need to return your Hive Hub 360, simply return your
box and its contents to the retailer. Any return is subject to the retailer' s refund
policy so please don't forget to check the retailer' s refund policy too.