Troubleshooting - Harmony User Manual

troubleshooting

Problem
Microphone doesn't
power on
Microphone is
not working
Television not responding -
Audio/Video
Unable to reserve songs
Wireless Duo ™
not responding
(Not included in kit)
Wireless Duo ™
volume is too low
(not included in the kit)
18
Microphone
Microphone
Solution
Using the Adapter:
• Verify if adapter is
connected to power
source ( 100V or
200 V).
• Check contact point
of cable jack and
adapter jack.
• Reconnect all
connectors.
Using batteries:
• Did you insert 4 'AA'
batteries?
• Make sure batteries
are inserted (+ \-)
correctly.
• Check to see if bat-
teries have charge.
Press the arrow keys to
check the volume level
Check the batteries.
Verify the microphone is
not set to sub micro-
phone only mode ( mode vc).
Verify cables are plugged into
the proper corresponding
inputs on the television.
Check to see if televi-
sion is set to Video 1, 2 or 3.
Replace battery or
reconnect A/C adapter.
Make sure headphones
are not attached to
microphone.
If using a stereo, check the
volume on the stereo .
If none of the above solutions
work, press the power key
button for 10 seconds. This
will reset the unit.
Only ten songs can be
reserved.
Check to see if the song num-
ber is correct.
Check the connections on the
Main Microphone.
Check to see if receiver pack is
installed correctly.
Check battery charge - if LED
light is red, replace batteries.
Verify sub microphone mode is
set to 'On' (mode vc).
Press the Mic button twice,
then select the volume level
using the up/down keys.