Troubleshooting - TRENDnet TE100-PCBUSR Quick Installation Manual

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Troubleshooting

Q1:

Windows is unable to recognize my hardware. What should I do?

A1:

Make sure your computer meets the minimum requirements as specified in

Section 1 of this Quick Installation Guide. Also make sure that you have fully

inserted the TE100-PCBUSR Ethernet PC Card adapter into the PC Card slot of

your computer.

Q2:

I successfully installed and verified installation of the TE100-PCBUSR

Ethernet PC Card adapter, but I can not connect to the Internet. What should I do?

A2:

Check and verify that the connection of the RJ-45 network cable between the

TE100-PCBUSR and the switch/router are secure and in working order. Next,

check the "Link/ACT" lights of the TE100-PCBUSR and verify that there is network

activity between the Ethernet adapter and your wired network. Finally, check the

operation of your network and verify that your computer's TCP/IP settings are

correct.

Q3:

Why is my network connection slow?

A3:

Check the network activity of the users on your network and make sure they

are not slowing down the network by downloading large files. Also check the

operation and configuration of your network; if your computer is connected to a

network that operates at 10Mbps, you might want to consider upgrading your

network hardware to operate at 100Mbps or faster.

If you still encounter problems or have any questions regarding the TE100-PCBUSR,

please refer to the User's Guide included on the Driver CD-ROM or contact Trendnet's

Technical Support Department.

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