Nest Guard Features - nest Secure User Manual

NEST GUARD FEATURES

Info button
If the Info button lights up, there's an issue with your
security system Press the button and Nest Guard
will tell you what it is Some issues might prevent the
system from keeping your home secure
Issues that won't prevent arming:
• A door or window is open
• Power loss on Guard
• Poor network connectivity
• A device needs attention and should be checked
Issues that prevent arming:
If there's an issue that will prevent arming the Info
button will turn red
• Very low battery on Guard
• A software update is in progress
• Hardware failure
• Wireless interference
IMPORTANT: If you leave a window or door open and
arm Nest Secure, the Detect on that door or window
is temporarily deactivated The alarm won't sound if
someone opens it more or closes it
Backup features
Nest Guard battery backup
Nest Guard includes a backup battery that will last for
up to 12 hours So even if the power is out, Nest Secure
can still detect when an intruder is in your home and
sound the alarm
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Nest cellular backup
You can purchase a cellular backup subscription
at store.nest.com that will let Nest Secure stay
connected if your home's Wi-Fi or internet connection
has stopped working With cellular backup, you can
still get mobile notifications, arm and disarm with
your phone, and more
Heads-Up and alarm
Heads-Up
Before the alarm goes off, you'll usually hear a
Heads-Up: a friendly, human voice that tells you the
alarm is about to sound After the Heads-Up, you'll
have 60 seconds to disarm This time can be adjusted
in the Nest app's alarm countdown setting
Alarm
When Nest Guard sounds the alarm, its light ring will
pulse red You can also get a mobile alert so you'll know
what's happening at home To turn the alarm off, use
the app, enter your passcode on Nest Guard, or tap
Nest Tag on Guard
Panic button
Nest Guard's panic button can also sound the alarm
Press and hold the button until the alarm sounds The
light ring will also turn red If you release the button
early, the alarm won't sound
Pressing the panic button sounds the alarm and sends
mobile notifications to other people who share access
to your home with the Nest app
IMPORTANT: Nest Secure and cellular backup
do not include third-party monitored emergency
notifications, response or police dispatch
Nest Guard lights and sounds
What you see What you hear
Green light ring countdown "YOU HAVE [ONE MINUTE] TO EXIT "
Away and Guarding illuminated
Home and Guarding CHIME
illuminated
Off illuminated CHIME
Info button EXAMPLE: "THE BEDROOM
illuminated white WINDOW IS OPEN "
Info button EXAMPLE: "NEST DETECT ON THE
illuminated yellow BACK DOOR WAS TAMPERED WITH "
Info button EXAMPLE: "NEST GUARD IS
illuminated red UNPLUGGED AND THE BACKUP
BATTERY IS TOO LOW "
Yellow light ring "PLEASE ENTER YOUR PASSCODE "
countdown with
number keys illuminated
Pulsing blue light ring "USE YOUR NEST APP TO BEGIN SETUP"
Pulsing yellow light ring NOTHING
Pulsing red light ring EXAMPLE: "SECURITY ALERT
THE FRONT DOOR WAS OPENED "
[ALARM SOUNDS]
What it means
After the countdown, the alarm will
sound if motion is detected, or doors
or windows are opened
Alarm will sound if doors or windows
are opened
The alarm won't sound
One or more potential issues exist
There are one or more issues that may
require attention
One or more issues that will prevent
arming exist
Heads-Up: the alarm will sound if you
don't disarm with your passcode
or Tag before the countdown ends
Initial setup is in process
Nest Guard's battery is extremely low
and needs to be plugged in and charged
before normal operation can resume
The alarm is sounding
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