Charles Sturt IP560 Quick User Manual

IP560 VoIP
Polycom IP560 VoIP Phone
Phone
Division of
Information Technology
Polycom IP560 VoIP Phone
Quick User Guide
Polycom IP560 VoIP Phone
Polycom IP560 VoIP Phone
Polycom IP560 VoIP Phone
Basic Phone Features
Quick User Guide
Quick User Guide Customizing Your Phone
Quick User Guide
Quick User Guide
Basic Phone Features
BASIC PHONE FEATURES
Basic Phone Features
Basic Phone Features
Customizing Your Phone
Basic Phone Features
Customizing Your Phone
Customizing Your Phone
Customizing Your Phone
PLACING A CALL
BASIC PHONE FEATURES
Using the Handset:
BASIC PHONE FEATURES
BASIC PHONE FEATURES
BASIC PHONE FEATURES
Pick up the handset and dial the number or
PLACING A CALL
dial the number first, and then pick up the
PLACING A CALL
PLACING A CALL
PLACING A CALL
Using the Handset:
handset.
Using the Handset:
Using the Handset:
Pick up the handset and dial the number or
Using the Handset:
Pick up the handset and dial the number or
Pick up the handset and dial the number or
Using the hands-free Speakerphone:
dial the number first, and then pick up the
Pick up the handset and dial the number or
dial the number first, and then pick up the
dial the number first, and then pick up the
1. with the handset on-hook, press:
handset.
dial the number first, and then pick up the
handset.
handset.
-any assigned line key, or
handset.
Using the hands-free Speakerphone: -the New Call soft key.
Using the hands-free Speakerphone:
Using the hands-free Speakerphone:
2. Dial the number. 1. with the handset on-hook, press:
Using the hands-free Speakerphone:
1. with the handset on-hook, press:
1. with the handset on-hook, press:
-any assigned line key, or
Or dial the number, and then press the Dial
1. with the handset on-hook, press:
-any assigned line key, or
-any assigned line key, or
-the New Call soft key.
soft key.
-any assigned line key, or
-the New Call soft key.
-the New Call soft key.
2. Dial the number.
-the New Call soft key.
2. Dial the number.
2. Dial the number.
Using the optional Headset:
Or dial the number, and then press the Dial
2. Dial the number.
Or dial the number, and then press the Dial
Or dial the number, and then press the Dial
1. With the headset connected, press:
soft key.
Or dial the number, and then press the Dial
soft key.
soft key.
-any assigned line key, or
soft key.
Using the optional Headset:
-the New Call soft key.
Using the optional Headset:
Using the optional Headset:
1. With the headset connected, press:
2. Press
Using the optional Headset:
1. With the headset connected, press:
1. With the headset connected, press:
-any assigned line key, or
3. Dial the number. 1. With the headset connected, press:
-any assigned line key, or
-any assigned line key, or
-the New Call soft key.
-any assigned line key, or
Or dial the number, and then press
-the New Call soft key.
-the New Call soft key.
2. Press
-the New Call soft key.
2. Press
2. Press
3. Dial the number.
2. Press During a call, you can alternate between
3. Dial the number.
3. Dial the number.
Or dial the number, and then press handset, headset, or hands-free modes by
3. Dial the number.
Or dial the number, and then press
Or dial the number, and then press
pressing the or keys, or picking up
Or dial the number, and then press
During a call, you can alternate between
the handset.
During a call, you can alternate between
During a call, you can alternate between
handset, headset, or hands-free modes by
During a call, you can alternate between
handset, headset, or hands-free modes by
handset, headset, or hands-free modes by
pressing the or keys, or picking up
handset, headset, or hands-free modes by
ANSWERING A CALL
pressing the or keys, or picking up
pressing the or keys, or picking up
the handset.
pressing the or keys, or picking up
Using the Handset:
the handset.
the handset.
the handset.
Pick up the handset.
ANSWERING A CALL
ANSWERING A CALL
ANSWERING A CALL
ANSWERING A CALL
Using the Handset:
Using the Handset:
Using the Handset:
Pick up the handset.
pressing the or keys, or picking up
the handset.
the handset.
Using the Speakerphone:
ANSWERING A CALL
ANSWERING A CALL
Press:
Using the Handset:
Using the Handset:
- , or
Pick up the handset.
Using the Speakerphone:
Pick up the handset.
-the line key, or
Using the Speakerphone:
Using the Speakerphone:
Press:
- The Answer soft key.
Using the Speakerphone:
Press:
Press:
- , or
Press:
- , or
- , or
Using the optional Headset:
-the line key, or
- , or
-the line key, or
-the line key, or
Press - The Answer soft key.
-the line key, or
- The Answer soft key.
- The Answer soft key.
- The Answer soft key.
Using the optional Headset:
Incoming calls may be ignored by pressing
Using the optional Headset:
Using the optional Headset:
Press
Using the optional Headset:
the Reject soft key or during
Press
Press
ringing.
Press
Incoming calls may be ignored by pressing
Incoming calls may be ignored by pressing
Incoming calls may be ignored by pressing
the Reject soft key or during
Incoming calls may be ignored by pressing
ENDING A CALL
the Reject soft key or during
the Reject soft key or during
ringing.
the Reject soft key or during
Using the Handset: ringing.
ringing.
ringing.
Hang up or press the End Call soft key.
ENDING A CALL
ENDING A CALL
ENDING A CALL
ENDING A CALL Using the Speakerphone:
Using the Handset:
Using the Handset:
Using the Handset:
Hang up or press the End Call soft key.
Press or the End Call soft key.
Using the Handset:
Hang up or press the End Call soft key.
Hang up or press the End Call soft key.
Hang up or press the End Call soft key.
Using the Speakerphone:
Using the optional Headset:
Using the Speakerphone:
Using the Speakerphone:
Using the Speakerphone:
Press or the End Call soft key.
Press or the End Call soft key.
Press or the End Call soft key.
Press or the End Call soft key.
Press or the End Call soft key.
Using the optional Headset:
MICROPHONE MUTE
Using the optional Headset:
Using the optional Headset:
Using the optional Headset:
Press or the End Call soft key.
During a call, press Press or the End Call soft key. . Mute applies to all
Press or the End Call soft key.
Press or the End Call soft key.
modes: handset, headset, and hands-free.
MICROPHONE MUTE
MICROPHONE MUTE
You can hear all other parties while Mute is
MICROPHONE MUTE
MICROPHONE MUTE
During a call, press . Mute applies to all
enabled.
During a call, press . Mute applies to all
During a call, press . Mute applies to all
modes: handset, headset, and hands-free.
During a call, press . Mute applies to all
modes: handset, headset, and hands-free.
modes: handset, headset, and hands-free.
You can hear all other parties while Mute is
To turn off Mute, press again.
modes: handset, headset, and hands-free.
You can hear all other parties while Mute is
You can hear all other parties while Mute is
enabled.
You can hear all other parties while Mute is
enabled.
enabled.
CALL HOLD AND RESUME
enabled.
To turn off Mute, press again.
To turn off Mute, press again.
1. During a call, press
To turn off Mute, press again.
To turn off Mute, press again.
or the Hold soft key.
CALL HOLD AND RESUME
CALL HOLD AND RESUME
CALL HOLD AND RESUME
2. Press again, the Resume soft key, or
CALL HOLD AND RESUME
1. During a call, press
the line key to resume the call.
1. During a call, press
1. During a call, press
or the Hold soft key.
1. During a call, press
or the Hold soft key.
or the Hold soft key.
2. Press again, the Resume soft key, or
or the Hold soft key. LOCAL CONFERENCE CALLS
2. Press again, the Resume soft key, or
2. Press again, the Resume soft key, or
the line key to resume the call.
2. Press again, the Resume soft key, or
To create a three-way local conference call:
the line key to resume the call.
the line key to resume the call.
the line key to resume the call.
1. Call the first party.
LOCAL CONFERENCE CALLS
LOCAL CONFERENCE CALLS
LOCAL CONFERENCE CALLS
LOCAL CONFERENCE CALLS
To create a three-way local conference call:
To create a three-way local conference call:
To create a three-way local conference call:
1. Call the first party.
To create a three-way local conference call:
1. Call the first party.
the line key to resume the call.
the line key to resume the call.
LOCAL CONFERENCE CALLS
LOCAL CONFERENCE CALLS
2. Press or the Confrnc soft key to
To create a three-way local conference call:
create a new call (the active call is placed on
To create a three-way local conference call:
1. Call the first party.
hold).
1. Call the first party.
2. Press or the Confrnc soft key to
3. Place a call to the second party.
2. Press or the Confrnc soft key to
2. Press or the Confrnc soft key to
create a new call (the active call is placed on 4. When the second party answers, press
2. Press or the Confrnc soft key to
create a new call (the active call is placed on
create a new call (the active call is placed on
hold).
or the Confrnc soft key again to
create a new call (the active call is placed on
hold).
hold).
3. Place a call to the second party.
join all parties in the conference.
hold).
3. Place a call to the second party.
3. Place a call to the second party.
4. When the second party answers, press
3. Place a call to the second party.
4. When the second party answers, press
4. When the second party answers, press
When a conference has been established, or the Confrnc soft key again to
4. When the second party answers, press
or the Confrnc soft key again to
or the Confrnc soft key again to
join all parties in the conference. pressing the Split soft key will split the
or the Confrnc soft key again to
join all parties in the conference.
join all parties in the conference.
conference into two calls on hold.
join all parties in the conference.
When a conference has been established,
When a conference has been established,
When a conference has been established,
Placing the call on hold on the conference
pressing the Split soft key will split the
When a conference has been established,
pressing the Split soft key will split the
pressing the Split soft key will split the
conference into two calls on hold. originator's phone will place the other
pressing the Split soft key will split the
conference into two calls on hold.
conference into two calls on hold.
parties in the conference on hold.
conference into two calls on hold.
Placing the call on hold on the conference
Placing the call on hold on the conference
Placing the call on hold on the conference
A conference may be created at any time
originator's phone will place the other
Placing the call on hold on the conference
originator's phone will place the other
originator's phone will place the other
between an active call and a call which is
parties in the conference on hold.
originator's phone will place the other
parties in the conference on hold.
parties in the conference on hold.
on hold (on the same line or another line)
parties in the conference on hold.
A conference may be created at any time
by pressing the Join soft key.
A conference may be created at any time
A conference may be created at any time
between an active call and a call which is
A conference may be created at any time
between an active call and a call which is
between an active call and a call which is
Ending the call on the conference
on hold (on the same line or another line)
between an active call and a call which is
on hold (on the same line or another line)
on hold (on the same line or another line)
originator's phone will allow the other
by pressing the Join soft key.
on hold (on the same line or another line)
by pressing the Join soft key.
by pressing the Join soft key.
parties to continue the conference.
by pressing the Join soft key.
Ending the call on the conference
Ending the call on the conference
Ending the call on the conference
originator's phone will allow the other
CALL TRANSFER
Ending the call on the conference
originator's phone will allow the other
originator's phone will allow the other
parties to continue the conference.
originator's phone will allow the other
parties to continue the conference.
1. During a call, press or the
parties to continue the conference.
parties to continue the conference.
Trnsfer soft key (the active call is placed on
CALL TRANSFER
hold). CALL TRANSFER
CALL TRANSFER
CALL TRANSFER
1. During a call, press 2. Place a call to the party to which you or the
1. During a call, press or the
1. During a call, press or the
Trnsfer soft key (the active call is placed on want to transfer the call.
1. During a call, press or the
Trnsfer soft key (the active call is placed on
Trnsfer soft key (the active call is placed on
hold).
3. After speaking with the second party,
Trnsfer soft key (the active call is placed on
hold).
hold).
2. Place a call to the party to which you
press or the Trnsfer soft key to
hold).
2. Place a call to the party to which you
2. Place a call to the party to which you
want to transfer the call.
complete the transfer. 2. Place a call to the party to which you
want to transfer the call.
want to transfer the call.
3. After speaking with the second party,
want to transfer the call.
3. After speaking with the second party,
3. After speaking with the second party,
press Press the Blind soft key to transfer the call or the Trnsfer soft key to
3. After speaking with the second party,
press or the Trnsfer soft key to
press or the Trnsfer soft key to
without speaking to the second party.
complete the transfer.
press or the Trnsfer soft key to
complete the transfer.
complete the transfer.
complete the transfer.
Transfer may be cancelled during Press the Blind soft key to transfer the call
Press the Blind soft key to transfer the call
Press the Blind soft key to transfer the call
establishment by pressing the Cancel soft
without speaking to the second party.
Press the Blind soft key to transfer the call
without speaking to the second party.
without speaking to the second party.
key. The original call is resumed.
without speaking to the second party.
Transfer may be cancelled during
Transfer may be cancelled during
Transfer may be cancelled during
establishment by pressing the Cancel soft
Transfer may be cancelled during
establishment by pressing the Cancel soft
establishment by pressing the Cancel soft
key. The original call is resumed.
establishment by pressing the Cancel soft
key. The original call is resumed.
key. The original call is resumed.
key. The original call is resumed.
Transfer may be cancelled during
Transfer may be cancelled during
establishment by pressing the Cancel soft
establishment by pressing the Cancel soft CALL FORWARDING
key. The original call is resumed.
key. The original call is resumed.
To enable call forwarding:
1. Press the Forward soft key from the
CALL FORWARDING
phone's idle display or press and
CALL FORWARDING
CALL FORWARDING
CALL FORWARDING
To enable call forwarding:
select Features, and then Forward.
To enable call forwarding:
To enable call forwarding:
1. Press the Forward soft key from the
2. Select a Forwarding Type from
To enable call forwarding:
1. Press the Forward soft key from the
1. Press the Forward soft key from the
phone's idle display or press and
Always, No Answer, and Busy.
1. Press the Forward soft key from the
phone's idle display or press and
phone's idle display or press and
3. For all types, enter a number to forward select Features, and then Forward.
phone's idle display or press and
select Features, and then Forward.
select Features, and then Forward.
2. Select a Forwarding Type from
all future calls to.
select Features, and then Forward.
2. Select a Forwarding Type from
2. Select a Forwarding Type from
Always, No Answer, and Busy.
4. For No Answer, enter the number of
2. Select a Forwarding Type from
Always, No Answer, and Busy.
Always, No Answer, and Busy.
rings before forwarding. 3. For all types, enter a number to forward
Always, No Answer, and Busy.
3. For all types, enter a number to forward
3. For all types, enter a number to forward
5. Press the Enable soft key to confirm Call all future calls to.
3. For all types, enter a number to forward
all future calls to.
all future calls to.
4. For No Answer, enter the number of
Forwarding. A moving arrow icon appears
all future calls to.
4. For No Answer, enter the number of
4. For No Answer, enter the number of
rings before forwarding.
for that line to confirm Call Forwarding is
4. For No Answer, enter the number of
rings before forwarding.
rings before forwarding.
enabled. 5. Press the Enable soft key to confirm Call
rings before forwarding.
5. Press the Enable soft key to confirm Call
5. Press the Enable soft key to confirm Call
Forwarding. A moving arrow icon appears
5. Press the Enable soft key to confirm Call
Forwarding. A moving arrow icon appears
Forwarding. A moving arrow icon appears
To disable call forwarding:
for that line to confirm Call Forwarding is
Forwarding. A moving arrow icon appears
for that line to confirm Call Forwarding is
for that line to confirm Call Forwarding is
1. Press the Forward soft key from the
enabled.
for that line to confirm Call Forwarding is
enabled.
enabled.
phone's idle display or press and
enabled.
To disable call forwarding:
select Features, and then Forward.
To disable call forwarding:
To disable call forwarding:
1. Press the Forward soft key from the
2. Select a Forwarding Type from
To disable call forwarding:
1. Press the Forward soft key from the
1. Press the Forward soft key from the
Always, No Answer, and Busy. phone's idle display or press and
1. Press the Forward soft key from the
phone's idle display or press and
phone's idle display or press and
3. Press the Disable soft key. select Features, and then Forward.
phone's idle display or press and
select Features, and then Forward.
select Features, and then Forward.
2. Select a Forwarding Type from
select Features, and then Forward.
2. Select a Forwarding Type from
2. Select a Forwarding Type from
Call forwarding is not available on shared
Always, No Answer, and Busy.
2. Select a Forwarding Type from
Always, No Answer, and Busy.
Always, No Answer, and Busy.
lines.
3. Press the Disable soft key.
Always, No Answer, and Busy.
3. Press the Disable soft key.
3. Press the Disable soft key.
3. Press the Disable soft key.
REDIAL Call forwarding is not available on shared
Call forwarding is not available on shared
Call forwarding is not available on shared
lines.
Call forwarding is not available on shared
lines.
Press the Redial soft key or
lines.
lines.
to redial the most recently dialled number.
REDIAL
REDIAL
REDIAL
REDIAL
Press the Redial soft key or DO NOT DISTURB
Press the Redial soft key or
Press the Redial soft key or
to redial the most recently dialled number.
Press the Redial soft key or
Press to redial the most recently dialled number. to prevent the phone from
to redial the most recently dialled number.
to redial the most recently dialled number.
ringing on incoming calls. A Do Not Disturb
DO NOT DISTURB
DO NOT DISTURB
icon appears for all lines to confirm that Do
DO NOT DISTURB
DO NOT DISTURB
Press Not Disturb is enabled. to prevent the phone from
Press to prevent the phone from
Press to prevent the phone from
ringing on incoming calls. A Do Not Disturb
Press again to turn off Do Not
Press to prevent the phone from
ringing on incoming calls. A Do Not Disturb
ringing on incoming calls. A Do Not Disturb
icon appears for all lines to confirm that Do
Disturb.
ringing on incoming calls. A Do Not Disturb
icon appears for all lines to confirm that Do
icon appears for all lines to confirm that Do
Not Disturb is enabled.
icon appears for all lines to confirm that Do
Not Disturb is enabled.
Not Disturb is enabled.
Press If Do Not Disturb is configured on the call again to turn off Do Not
Not Disturb is enabled.
Press again to turn off Do Not
Press again to turn off Do Not
Disturb. server, then particulars may vary
Press again to turn off Do Not
Disturb.
Disturb.
Disturb.
If Do Not Disturb is configured on the call
If Do Not Disturb is configured on the call
If Do Not Disturb is configured on the call
server, then particulars may vary
If Do Not Disturb is configured on the call
server, then particulars may vary
server, then particulars may vary
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