One Talk T41SW User Manual

Desk phone for verizon
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One Talk T41SW IP
User guide
desk phone
user guide
vzw.com/support/one-talk/

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Summary of Contents for One Talk T41SW

  • Page 1 One Talk T41SW IP User guide desk phone user guide vzw.com/support/one-talk/...
  • Page 2: Table Of Contents

    User guide Contents Welcome ..........................................4 Initial setup ........................................4 Connecting the phone to power and Ethernet ..........................4 Viewing E911 location information ..............................4 Configuring Wi-Fi via phone user interface..........................5 Getting to know your desk phone ...............................6 Hardware components ..................................6 Navigating the display ..................................7 Indicators and notifications ................................
  • Page 3 Danger–electric shock and fire ..............................24 Learn more: ........................................24 T41SW desk phone navigation guide (soft key menu A) ..................... 25 T41SW desk phone navigation guide (soft key menu B) ..................... 26 T41SW desk phone navigation guide (soft key menu)......................27...
  • Page 4: Welcome

    To view your 911 address, press the Address line key to the Initial setup right of the LCD screen. If your T41SW desk phone was not connected and set up by your IT account administrator, verify the following with your administrator: 1.
  • Page 5: Configuring Wi-Fi Via Phone User Interface

    User guide Configuring Wi-Fi via phone user interface To access Basic settings: 1. Press the Menu soft key while the phone is idle 2. Use the keys to navigate to Settings and press Enter to select 3. Select the Basic setting and press the Enter soft key 4.
  • Page 6: Getting To Know Your Desk Phone

    User guide Getting to know your desk phone Hardware components Item Description Item Description Speakerphone key Toggles unit into hands-free speakerphone mode Displays info about calls, messages, soft keys, time, date and other relevant data, such as: • Caller ID Adjusts the volume of the handset, headset, speaker Volume key •...
  • Page 7: Navigating The Display

    User guide Customizing your desk phone Navigating the display About Basic settings Setup and preference options for the following can be found in the Basic settings menu: • Language preferences • Time and date • Display settings • Ringtone and keypad sound settings To access Basic settings: Indicators and notifications 1.
  • Page 8: Time And Date

    User guide Time and date Time and date are displayed in the middle of the status bar. You can also set your preferred formats for displaying time and date in the Time & Date settings screen. The phone is defaulted to SNTP so as to synchronize the time zone with the provided 911 address.
  • Page 9: Line Keys

    Line keys You will get a prompt to enter the extension number if left blank. Your T41SW comes with nine configurable line keys. You can use them to create one-button speed dials for frequently dialed numbers. 2 3 pages key on the idle To view all lines, press the screen to toggle to additional line key pages.
  • Page 10: Voice Mail Setup

    2. The Intercom is now connected three different lines you can use to place and receive calls. Each line is represented by a line key with your One Talk number. You can use these lines to simultaneously hold three separate conversations or conference in up to six participants.
  • Page 11: Hold A Call

    User guide Hold a call. To blacklist a contact: From your directory: Press the Hold soft key during a live call. 1. Press the Directory soft key while the phone is idle Resume a call. 2. Locate the contact you wish to blacklist by selecting If there is only one call on hold, press the Resume soft key.
  • Page 12: Bridge Line

    To use Call Barge, your account administrator must configure the barge function in the One Talk Admin Portal. To barge in on a call to your One Talk number or Bridge Line: 1. Press and hold the in-use line key for approximately five seconds* 2.
  • Page 13: Remote Group Pickup

    This feature allows incoming calls to automatically ring another phone number or to be sent directly to Voice Mail, depending If your One Talk number is shared with other devices, when you on your preferences. The following options are available:...
  • Page 14: Conference Calling

    • The call can be retrieved by dialing **88 + extension Transferring calls You may transfer an active call to any other phone number (it does not have to be a One Talk number). There are three Caller Line ID Block transfer options: Consultative Transfer, where you have an...
  • Page 15: Call History

    User guide Call History Call History maintains a list of all calls that were missed, placed, received and forwarded. You can view your Call History, place a call, add a contact or delete entries from the Call History list. Call History can be accessed from the idle screen or main menu.
  • Page 16 User guide To search for a contact: To delete a contact: 1. Press the Directory soft key 1. Press the Directory soft key when the phone is idle, and then press All Contacts 2. Select All Contacts 2. Highlight the contact you wish to delete 3.
  • Page 17: Groups

    User guide To blacklist a contact from your directory: See “Advanced Calling Features > Block a call > Blacklist a contact from your directory.” Groups Groups are a great way to organize large lists of contacts, such as by function or department. Groups help you more quickly find the individual(s) you need to reach.
  • Page 18: Voice Mail

    User guide 1. Press the Directory soft key, then press All Contacts or the group to which the contact belongs 2. Scroll to highlight the contact you wish to move, then press Options 3. Press Detail, select a different group, and press Assign to Group To delete a group: 1.
  • Page 19: System Status, Troubleshooting And Other Settings

    User guide To retrieve Voice Mail messages: Press the message button on the desk phone console. Rebooting or resetting phone System status, troubleshooting and other settings To check phone status: These are advanced settings for administrators only and require an admin password. The default password is “admin.” 1.
  • Page 20 User guide To reboot the phone: To reset the phone to factory settings: 1. From Advanced Settings, scroll to Reset & Reboot and 1. From Advanced Settings, scroll to Reset & Reboot press to select and press 2. Press the OK soft key to confirm 2.
  • Page 21: Features

    T46GW, T46S, T46SW and T49G to monitor incoming calls Headset memory mode Headset can be set up to take all calls. • Transport Layer Security (TLS) The standard handset for One Talk desk phones is Hearing-aid compatible not fully HAC compatible. If customers require • HD Voice...
  • Page 22: For Vision-Impaired And Blind Users

    Dedicated headset jack that enables the Headset can be set up to take all calls. auto-answer function Certain One Talk phones have large touch screens to Touch screen tap, swipe and press to perform phone functions and activate features. A built-in speakerphone allows users to use the Built-in speakerphone phone without having to use a handset or headset.
  • Page 23: Important Customer Information

    User guide Important customer information Copyright Copyright © 2018 Yealink Network Technology CO., LTD. All To avoid electric shock, use caution when connecting cables. rights reserved. No parts of this publication may be reproduced For example, do not connect safety extra-low voltage (SELV) or transmitted in any form or by any means, electronic or circuits to telephone-network voltage (TNV) circuits.
  • Page 24: Declaration Of Conformity

    User guide Important safety precautions Please read the following important safety notices and instructions before installing or using the product. Declaration of conformity • A DANGER warning refers to situations that could cause Hereby, Yealink Network Technology CO., LTD. declares that bodily injury this phone is in conformity with the essential requirements •...
  • Page 25: T41Sw Desk Phone Navigation Guide (Soft Key Menu A)

    User guide T41SW desk phone navigation guide (soft key menu A) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.
  • Page 26: T41Sw Desk Phone Navigation Guide (Soft Key Menu B)

    User guide T41SW desk phone navigation guide (soft key menu B) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.
  • Page 27: T41Sw Desk Phone Navigation Guide (Soft Key Menu)

    User guide T41SW desk phone navigation guide (soft key menu) This navigation guide shows the hierarchy of screens for the Soft Key menu. You can refer to this diagram for a visual representation of the flow of the soft key screens and as a reference guide when you need to locate specific menu items.

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