Bosch BCR1 Series Instruction Manual page 114

Faults and troubleshooting
Signal Cause
There is an unspecified fault
with the robot vacuum.
A software update is in pro-
gress.
The robot vacuum has got
stuck, has lifted up, or is
not correctly placed on the
floor. The driving wheels
cannot move the robot va-
cuum.
The dust box is missing or
not placed in the robot va-
cuum correctly.
The dust box is full or the
filter unit is very dirty.
Note
You can find answers to frequently asked questions at http:\\www.bosch-home.com
or in the Home Connect app under "Tops and Tricks".
114
Solution
Switch the appliance off and on again
using the on/off switch.
If the fault persists after switching the
robot vacuum off and on again several
times, switch it off and contact the after-
sales service.
Please do not switch off the robot vacu-
um. Wait for software installation to fi-
nish.
Please place the appliance on the ground
and check that it is standing properly on
the floor and can move freely.
Please place the dust box in the robot va-
cuum or check that the dust box has been
inserted correctly in the appliance and
locked.
Please clean the dust box as described in
"Emptying the dust box".
Check how dirty the filter unit and lint fil-
ter are. If necessary, clean the filter unit
and lint filter as described in "Cleaning
the cartridge filter" or "Cleaning the lint
filter".
en