Silversphere Companion One Operational Manual

Companion One
Staff Check with
Select Disable
Operational Manual
This guide explains how to properly use
your Staff Check feature.
Staff Check allows your community even
greater security for those residents in need
of special attention and care by helping to
enforce scheduled times at which your staff
should be checking up on your residents.
Section 1:
How it works (Schedule)
The purpose of Staff Check is to remind
your staff that a resident or area within a
community needs to be regularly checked
upon, enforcing mandatory rounds.
Although your schedule may be different,
for the purpose of this guide, we will be
using the following example schedule.
10PM — 11PM

11PM — 12AM 
12AM — 1AM

1AM — 2AM

2AM — 3AM 
3AM — 4AM

4AM — 5AM

5AM — 6AM 
6AM — 7AM

Page 1
1 Staff Check period
st
2 Staff Check period
nd
3 Staff Check period
rd
4 Staff Check period
th
5 Staff Check period
th
6 Staff Check period
th
7 Staff Check period
th
8 Staff Check period
th
9 Staff Check period
th
Staff check is also useful when enforcing
security rounds in common areas. Though
this guide primarily covers handling
residents, the procedure for checking
common areas is the same.
A schedule, configured at the
time of installation, varies
based on the needs of each
community. For questions
regarding your community's schedule, see
your Tel-Tron certified coworker within
your community. If you do not have a
certified coworker on staff, please contact
Tel-Tron technical support at (386-523-1079).
This example schedule means staff are
expected to check up on residents once
every hour between the hours of 10 PM
and 7 AM. (9 Staff Check periods.)
Starting at 10PM, your system begins
tracking the activity of your Staff Check
feature in each room with Staff Check
enabled. If a staff member presses the Staff
Check button within the room (indicating
that they have been to the room), the
system keeps a tally. At 11PM, the system
compares the list of rooms that have been
checked upon to the list that are expected
to be checked upon. If any were missed, a
"Reminder" alert appears on the console
for each missed room reminding your staff
to perform a check immediately. Then the
system resets the tally and begins keeping
track for the next hour. In the example, this
procedure continues on the hour, every
hour, until the end of the scheduled Staff
Check period—in this case 7AM.
Operational Manual— Staff Check w/ Select Disable
©2012 Tel-Tron Technologies Corporation - Doc.SCSD.0212