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Compact flash
Expert D 250 Speed
Expert D 500
Expert D 1000
User manual
Translation of the original German
user manual
Doc. no. 900.0503.00
Version: 08/2017

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Summary of Contents for Hensel-Visit Expert D 250 Speed

  • Page 1 Compact flash Expert D 250 Speed Expert D 500 Expert D 1000 User manual Translation of the original German user manual Doc. no. 900.0503.00 Version: 08/2017...
  • Page 2: Table Of Contents

    Contents Information about this manual and about the manufacturer ....5 Keeping this manual on hand ..............5 Design features in the text ..............5 Design features in the figures ..............5 Copyright ....................6 Manufacturer’s address ................6 Safety ..................... 7 Intended use ....................
  • Page 3 Installing and removing the protection glass ........30 Mounting the light shaping tool on/removing it from the device..31 Connecting and disconnecting the mains cable ........33 Mounting the device on/removing it from a stand ....... 34 Rotating and tilting the device .............. 35 Switching over the swivel head and handle ..........
  • Page 4 Performing firmware updates ............... 66 Disposing of the device and packaging ..........67 In Germany .................... 67 Outside of Germany ................67 EU Declaration of Conformity ..............68 Accessories ................... 69 Protection glass ..................69 Flash tubes ..................... 69 Illuminant for model light ..............69 Fuses ......................
  • Page 5: Information About This Manual And About The Manufacturer

    Information about this manual and about the manufacturer This manual helps you to safely use the Expert D 250 Speed, Expert D 500 and Expert D 1000 devices. The Expert D 250 Speed, Expert D 500 and Expert D 1000 devices are hereafter called "device" for short.
  • Page 6: Copyright

    Copyright This manual contains information that is subject to copyright. Without the prior written permission of Hensel-Visit GmbH & Co. KG, this manual shall not be copied, printed, filmed, processed, reproduced or distributed in any form, in full or in excerpts.
  • Page 7: Safety

    Safety Safety The device has been built according to state-of-the-art technology and recognized safety-related regulations. During work with and on the device, however, residual risk remains, which could present a danger to life and limb. For this reason, the following safety information is to be observed and followed.
  • Page 8 Safety  Check the device annually for operating safety (see the maintenance schedule on page 58).  Regularly clean the outside of the device with a dry cloth.  Have damaged cables and the device replaced immediately by the authorized Customer Service only. Prevention of serious injuries due to fire When the flash tube is triggered, sparks might arise, which could lead to fire.
  • Page 9: Prevention Of Equipment Damage And Malfunctions

    Safety Prevention of equipment damage and malfunctions Prevention of equipment damage due to fogging Fogging can occur due to a sudden temperature change, e.g. in a new environment.  Always let the device acclimatize before use in a new environment. Prevention of equipment damage due to rain, vapors, frost, heat, humidity and dust Rain, vapors, frost, heat, humidity and dust can damage the device.
  • Page 10: Design Features Of Warning Notices

    Safety Design features of warning notices This user manual contains the following safety information: DANGER Notices with the word DANGER warn about a dangerous situation that could lead to death or serious injuries. WARNING Messages with the word WARNING warn about a dangerous situation that could lead to death or serious injuries.
  • Page 11: Warning And Information Sign

    Safety Warning and information sign Explanation Remove the transport cap before commissioning...
  • Page 12: Description

    Description Description Overview of scope of delivery Designation Sync cord Device Mains cable (country-specific, shown as an example) Illuminant for the model light (packed separately) Protection glass (packed separately)
  • Page 13: Overview Of Device

    Description Overview of device Designation Lock of the holder for the light shaping tool and transport cap Handle (can be switched over) Swivel head (can be switched over) Illuminant for the model light Flash tube Transport cap Protection glass...
  • Page 14: Overview Of Interfaces To Other Devices

    Description Overview of interfaces to other devices Designation Photo cell USB port for firmware updates Sync socket...
  • Page 15: Overview Of The Device Power Supply

    Description Overview of the device power supply Designation Main switch ON/OFF Mains socket Fuse holder...
  • Page 16: Overview Of Swivel Head

    Description Overview of swivel head Designation Umbrella holder Locking lever Hanger clip for safety rope Thread for locking screw Knurled screw for stand adapter Knurled screw for umbrella holder...
  • Page 17: Overview Of Controls

    Description Overview of controls Designation AUDIO: Signal tone for activation and deactivation of flash readiness FC: Activation and deactivation of “Flash Check” SLAVE: Activating and deactivating the photo cell TEST: Manual triggering of flash PROP: Activation and deactivation of the model light in “Prop” mode Rotary switch for the selection of flash energy, radio channels and Wi-Fi settings...
  • Page 18 Description Designation Display for the indication of flash energy, radio channels, flash counter and Wi-Fi settings FULL: Activation and deactivation of the model light in “Full” mode RC: Activation and deactivation of the radio receiver/channel selector LED displays are located above the buttons on the display. They light up when the buttons are activated.
  • Page 19: Task And Function

    Description Task and function The device is used for illuminating photographs indoors. It can be used on a stand or pantograph. The device has a bright and proportionally adjustable model light. In addition, the device is equipped with an “Autored” automatic model light reduction.
  • Page 20: Type Plate

    Description Type plate The type plate is attached to the housing. You will find the following information on the type plate:  Manufacturer name  Name of the model  Code number  CE marking  Symbol for environmentally sound disposal ...
  • Page 21: Technical Data

    Description Technical data Device type Expert Expert Expert D 250 Speed D 500 D 1000 Article number 8390 SW 8350 SW 8360 SW Nominal energy 250 J 500 J 1000 J Guide number 1 m = 64 1 m = 90 1 m = 128 2 m = 32 2 m = 45...
  • Page 22 Description Device type Expert Expert Expert D 250 Speed D 500 D 1000 Fuses F 4 A H, 5 x 20 mm Mains connection Multi-voltage 90–230 V Connection for reflector quick-change mechanism for EH (10 cm) light shaping tool Additional Thermal monitoring of the power electronics, integrated features Wi-Fi module...
  • Page 23: Unpacking The Device And Checking The Scope Of Delivery

    Unpacking the device and checking the scope of delivery Unpacking the device and checking the scope of delivery  Remove the product from the packaging.  Keep the original packaging in case you need to return the product to Customer Service. ...
  • Page 24: Commissioning The Device

    Commissioning the device Commissioning the device To commission the device, proceed as follows:  Remove the transport cap (see page 25).  Remove the foam (see page 27).  Install the illuminant for the model light (see page 27).  Position the protection glass in place (see page 30). ...
  • Page 25: Mounting And Removing Components Of The Device

    Mounting and removing components of the device Mounting and removing components of the device IMPORTANT! The device can be damaged if external products are used.  Use only original spare parts and accessories from the manufacturer. Removing and installing the transport cap WARNING Heat is generated during the operation of the device, which can lead to a fire if the transport cap is in place.
  • Page 26 Mounting and removing components of the device To install the transport cap, proceed as follows:  Press the lock (1) against the spring force to the limit stop.  Place the transport cap (3) on the device in such a manner that the three mounting claws (2) are inside the transport cap (3) and engage in the openings.
  • Page 27: Removing The Foam

    Mounting and removing components of the device Removing the foam The foam must be removed before initial use. To remove the foam, proceed as follows:  Carefully pull off the foam (2) towards the front over the flash tube (1).
  • Page 28: Installing And Removing The Illuminant Of The Model Light

    Mounting and removing components of the device Installing and removing the illuminant of the model light WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Always let the device cool down for 5 to 10 minutes before mounting or removing components.
  • Page 29 Mounting and removing components of the device  Make sure the glass body of the illuminant (2) is not defective.  Insert the pins (3) of the illuminant into the base of the lamp socket (1).  Press both pins (3) into the lamp socket to the limit stop. To remove the illuminant from the device, proceed as follows: ...
  • Page 30: Installing And Removing The Protection Glass

    Mounting and removing components of the device Installing and removing the protection glass WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Always let the device cool down for 5 to 10 minutes before mounting or removing components.
  • Page 31: Mounting The Light Shaping Tool On/Removing It From The Device

    Mounting and removing components of the device Mounting the light shaping tool on/removing it from the device WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Always let the device cool down for 5 to 10 minutes before mounting or removing components.
  • Page 32 Mounting and removing components of the device To remove the light shaping tool, proceed as follows:  Hold the light shaping tool (3) firmly in one hand.  With the other hand, press the lock (1) against the spring force to the limit stop.
  • Page 33: Connecting And Disconnecting The Mains Cable

    Mounting and removing components of the device Connecting and disconnecting the mains cable To connect the mains cable, proceed as follows:  Insert the plug of the mains cable (2) into the mains socket of the device (1).  Connect the mains cable to a mains socket. To remove the mains cable from the device, proceed as follows: ...
  • Page 34: Mounting The Device On/Removing It From A Stand

    Mounting and removing components of the device Mounting the device on/removing it from a stand To mount the device on a stand, proceed as follows:  Loosen the knurled screw (1).  Make sure that you do not completely unscrew the knurled screw (1). ...
  • Page 35: Rotating And Tilting The Device

    Mounting and removing components of the device Rotating and tilting the device CAUTION Crushing injuries can occur when loosening the locking lever.  To prevent twisting and tipping over, hold the device firmly with one hand while loosening the locking lever with the other.
  • Page 36 Mounting and removing components of the device  To tilt the device vertically, loosen the locking lever (1).  Pivot the device into the desired position and tighten the locking lever (1).
  • Page 37: Switching Over The Swivel Head And Handle

    Mounting and removing components of the device Switching over the swivel head and handle The positions of the swivel head and the handle can be switched over. In this way, the device can be mounted on a pantograph. To remove the swivel head, proceed as follows: ...
  • Page 38 Mounting and removing components of the device To remove the handle, proceed as follows:  Loosen both screws (2) on the handle (1).  Push the handle out of the guide slot of the housing towards the front. To mount the handle, proceed as follows: ...
  • Page 39: Mounting The Device On/Removing It From A Pantograph

    Mounting and removing components of the device Mounting the device on/removing it from a pantograph WARNING In the case of a device attached to a pantograph, the anchorage can loosen and the device can fall, leading to injuries.  Secure the device with an additional locking screw (M6 x 16).
  • Page 40 Mounting and removing components of the device  Guide the safety rope (1) through a suitable and stable opening in the stay arm as seen in the following figure.  Open the screw hook (4).  Insert the rope thimble (3) into the screw hook (4). ...
  • Page 41: Mounting The Umbrella On/Removing It From The Device

    Mounting and removing components of the device Mounting the umbrella on/removing it from the device To mount the umbrella on the device, proceed as follows:  Loosen the knurled screw (2).  Make sure that you do not completely unscrew the knurled screw (2). ...
  • Page 42: Operating The Device

    Operating the device Operating the device Activating and deactivating the device  Make sure the device is connected.  To switch on the device, set the main switch (1) to the “I” position.  To switch off the device, set the main switch (1) to the “0” position. Trigging a test flash To trigger a test flash, proceed as follows: ...
  • Page 43: Activating And Deactivating The Model Light

    Operating the device Activating and deactivating the model light “Full” mode To activate the model light in “Full” mode, proceed as follows:  Press the FULL button. The LED display above the FULL button lights up green. The model light illuminates at maximum brightness, irrespective of the set flash energy.
  • Page 44: Checking The Function Of The Model Lamp

    Operating the device To deactivate automatic model light reduction (“Autored”), proceed as follows:  Turn the rotary switch counter-clockwise until two dashes appear on the display. Checking the function of the model lamp If the model light illuminates, one of the two LED displays lights up above the FULL and PROP buttons.
  • Page 45: Activating And Deactivating The "Flash Check" Function

    Operating the device Activating and deactivating the “Flash Check” function The device flash is monitored using the “Flash Check” function. When this function is activated, the model light goes out after the flash procedure is performed and does not light up until the flash is ready to operate again. To activate the “Flash Check”...
  • Page 46: Synchronizing The Device With The Camera

    Operating the device Synchronizing the device with the camera The device and the camera are synchronized using the following components:  Sync cord  Built-in photo cell  Built-in radio receiver Synchronizing the device using the cable To connect the device to the camera, proceed as follows: ...
  • Page 47 Operating the device Activating and deactivating the photo cell To activate and deactivate the photo cell, proceed as follows:  Press the SLAVE button. The LED display above the SLAVE button lights up green.  Press the SLAVE button again. The LED display above the SLAVE button goes out.
  • Page 48: Daily Flash Counter

    Operating the device Daily flash counter Reading the daily flash counter To read the daily flash counter, proceed as follows:  Press the AUDIO button for one second. The number of triggered flashes appears on the display. The number range of the daily flash counter extends up to 999.
  • Page 49: Wi-Fi Settings

    Operating the device Wi-Fi settings The “Wi-Fi” menu consists of several levels. By turning the rotary switch you can change the selected value, and by pressing the rotary switch you can confirm the value. If a value has been confirmed, the display jumps from left to right to the next value.
  • Page 50 Wi-Fi mode Additional information can be found in the following table. The access point is named “AP_Hensel_Team_X.” “X” stands for the selected team A through J. The access point is password-protected through WPA2PSK. In all modes, the password is: Hensel-Visit-CTL.
  • Page 51 Operating the device The following table shows the 4 Wi-Fi modes: Wi-Fi Explanation mode Manual mode: In this mode, you define a device as the access point yourself. You can assign numbers of clients between 2 and 12. These numbers then also appear in the app.
  • Page 52 Operating the device On Level 4, you can configure the access points and client devices in Wi-Fi modes 2 and 3. Explanation Here, you can choose between Access Point (AC) and Client (C). If Client (C) is selected, you can set the number of clients (2–12). On Level 5, the text “Con.”...
  • Page 53 Operating the device The connection status display consists of 2 bars (1, 2) in the first segment of the display. The following table shows the possible status displays: Display Explanation Top display Wi-Fi OFF Bottom display off Top display Wi-Fi active (the device is the access point): If a connection is established to at least one app, the top status Bottom display is constantly on;...
  • Page 54: Error Messages

    Error messages Error messages In case of an error, an error number is shown on the display. In such cases, proceed as follows:  Switch off the device.  Wait a few seconds.  Switch on the device again. If the error is still indicated, proceed as follows: ...
  • Page 55 Error messages Problem Possible cause(s) Remedy  Don't turn off the Hot temperature error – High ambient - the model light turns off, temperature at full device so that the fan the fan runs at model light, unsuitable can cool down the maximum speed and the light shaping tool, device.
  • Page 56 Error messages Problem Possible cause(s) Remedy Trigger error – the This error generally If this error occurs device did not release a resets itself frequently, proceed as flash automatically and work follows: with the device can  Make sure the trigger continue.
  • Page 57: Transporting And Storing The Device

    Transporting and storing the device Transporting and storing the device To transport and store the device, proceed as follows:  Remove the light shaping tool (see page 31).  Position the transport cap in place (see page 25).  Do not store the device in locations exposed to heat, moisture, frost or cold.
  • Page 58: Servicing The Device

    Servicing the device Servicing the device Caring for and cleaning the device WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Let the device cool down for 5 to 15 minutes before cleaning.
  • Page 59: Replacing A Defective Protection Glass

    Servicing the device Replacing a defective protection glass WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Always let the device cool down for 5 to 10 minutes before mounting or removing components.
  • Page 60: Replacing A Defective Flash Tube

    Servicing the device Replacing a defective flash tube DANGER In the case of a defective flash tube, the electrodes are exposed. Touching the flash tube may result in an electric shock.  Switch off the device.  Disconnect the device from the power mains. ...
  • Page 61 Servicing the device  Pull out the flash tube (1).  If necessary, remove all glass fragments of the flash tube.  Remove the new flash tube from the packaging.  Make sure the glass body of the new flash tube is not defective. ...
  • Page 62 Servicing the device If the trigger wire is too loosely wrapped around the connection pin or not at all, the flash function may fail. If the trigger wire is not bent towards the glass body of the flash tube, the trigger voltage flows off through the protective conductor of the device and the device does not release a flash.
  • Page 63: Replacing A Defective Model Lamp

    Servicing the device Replacing a defective model lamp WARNING Heat is generated during the operation of the device. Touching the device at the front can lead to severe burns.  Always let the device cool down for 5 to 10 minutes before mounting or removing components.
  • Page 64: Replacing A Defective Fuse Of The Model Lamp

    Servicing the device Replacing a defective fuse of the model lamp To replace the fuse of the model light, proceed as follows:  Switch off the device at the main switch.  Remove the mains cable (see page 33).  Open the fuse holder (2) with a small screwdriver (1) or similar tool and pull it out.
  • Page 65 Servicing the device The fuse holder (1) contains two fuses: the blown fuse (2) and the spare fuse (3).  Remove the blown fuse (2).  Remove the spare fuse (3) and insert it into the lower holder.  Carefully push the fuse holder (1) into the housing again until it engages in a flush manner.
  • Page 66: Performing Firmware Updates

    Performing firmware updates Performing firmware updates The firmware version of the device can be updated over the USB port.  For more information, contact Customer Service.
  • Page 67: Disposing Of The Device And Packaging

    Disposing of the device and packaging Disposing of the device and packaging In Germany  Dispose of the packaging of the device, separated according to material. Use local options for collecting paper, cardboard and lightweight packaging.  Dispose of the device and accessories separately from domestic waste. Information regarding collection points that accept old devices free of charge can be obtained from your municipal authority.
  • Page 68: Eu Declaration Of Conformity

    EU Declaration of Conformity EU Declaration of Conformity Hensel-Visit GmbH & Co. KG hereby declares that device type Expert D 250 Speed, Expert D 500 and Expert D 1000 corresponds with Directive 2014/53/EU. The complete text of the EU Declaration of Conformity is available under the following URL https://support.hensel.eu/index.php/eu-...
  • Page 69: Accessories

    Accessories Accessories Protection glass Designation Article number Transparent, uncoated, for Expert D 250 9454660 Speed Transparent, uncoated, for Expert D 500 9454638 and D 1000 Transparent, single coating, for Expert D 9454637 500 and D 1000 Frosted, uncoated, for Expert D 500 and 9454639 D 1000 Flash tubes...
  • Page 70: Radio Remote Trigger

    Accessories Radio remote trigger Designation Article number Strobe Wizard Plus transmitter 3950 Freemask transmitter 3955 Light shaping tool Light shaping tools and softboxes with EH connection diameter (10 cm) for the Expert D device series. Additional accessories Designation Article number Safety rope 7690 Information on additional accessories can be found on our website.
  • Page 71: Warranty Provisions

    Warranty provisions Warranty provisions In Germany The warranty provisions can be found in our general terms and conditions for business on our website: www.hensel.de Outside of Germany The warranty provisions of the dealer from which you have purchased the device apply.
  • Page 72: Limitation Of Liability

    Limitation of liability Limitation of liability We are not liable for equipment or property damage, or personal injury arising from improper use of the device that is inconsistent with the information provided in the user manual. We are also not liable for consequential damages (such as production or income losses, etc.) that may be caused by a defect in or malfunction of our device.
  • Page 73: Returning A Product To Customer Service

    As soon as you discover damage to the device, proceed as follows:  Send the device in its original packaging with a precise description of the defect to the following address for repair: HENSEL-VISIT GmbH & Co. KG Customer Service Department Robert-Bunsen-Str. 3 D-97076 Würzburg, Germany...

This manual is also suitable for:

Expert d 500Expert d 1000

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