ViewSonic VS17425 User Manual

ViewSonic VS17425 User Manual

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VX3211-4K-mhd
LCD Monitor
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17425
P/N: VX3211-4K-MHD

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Summary of Contents for ViewSonic VS17425

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    • Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
  • Page 4 • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment.
  • Page 5: Table Of Contents

    Contents Safety Precautions ................3 Introduction ..................7 Package Contents......................7 Product Overview ......................8 Initial Setup ..................9 Wall Mounting ....................... 9 Using the Security Slot ....................9 Making Connections ..............10 Connecting to Power ....................10 Connecting External Devices ..................11 HDMI Connection ....................11 DisplayPort Connection ..................
  • Page 6 Appendix ..................41 Specifications ....................... 41 Glossary ........................44 Troubleshooting ......................49 Maintenance ........................ 51 General Precautions ....................51 Cleaning the Screen ....................51 Cleaning the Case ....................51 Disclaimer ......................51 Regulatory and Service Information ..........52 Compliance Information ....................52 FCC Compliance Statement ................... 52 Industry Canada Statement ...................
  • Page 7: Introduction

    Introduction Package Contents • Monitor • Power cord • Video cable • Quick start guide NTTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
  • Page 8: Product Overview

    Product Nverview Front View Display screen Power LED Rear View (Shortcut) Security Slot Power button Audio Out port HDMI port AC IN jack DisplayPort NTTE: For more information about the 1(Shortcut)/2/3/4/5 key and its functions, refer to page 18.
  • Page 9: Initial Setup

    Initial Setup This section provides instructions for setting up your monitor. Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. Maximum Hole pattern Interface Pad Screw Specification & Loading (W x H) (W x H x D) Hole Quantity M4 x 10mm...
  • Page 10: Making Connections

    Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
  • Page 11: Connecting External Devices

    Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NTTE: The monitor is equipped with two HDMI 2.0 ports.
  • Page 12: Displayport Connection

    DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NTTE: To connect the monitor to the Thunderbolt port (v. 1&2) on you Mac, connect the mini DP end of the “mini DP to DisplayPort cable”...
  • Page 13: Audio Connection

    Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NTTE: The monitor is also equipped with dual speakers.
  • Page 14: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using the following method: Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 13˚). NTTE: When making adjustments, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
  • Page 15: Turning The Device On/Off

    Turning the Device Nn/Nff 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NTTE: The monitor will still consume some power as long as the power cord is connected to the power outlet.
  • Page 16: Using The Control Panel Keys

    Using the Control Panel Keys Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings. (Shortcut) Quick Menu Press the 2/3/4/5 key to activate the Quick Menu. Viewmode Contrast/Brightness Input Select...
  • Page 17 Main Menu Exit Contrast/Brightness Adjust the contrast or brightness level. mode Contrast ast/Brightness Brightness Select Menu Input Select Select the input source. HDMI 1 HDMI 2 DisplayPort Main Menu Enter the On-Screen Display (OSD) Menu. VX3211-4K-mhd Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu...
  • Page 18: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
  • Page 19 Description 2 + 4 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys Power for 10 seconds to lock/unlock the button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power Power If the...
  • Page 20: Configuring The Settings

    Configuring the Settings General Operations 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. VX3211-4K-mhd Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust HDMI 1 HDMI 2 DisplayPort 3840 x 2160 @ 60Hz...
  • Page 21 3. Press the 1(Shortcut) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. VX3211-4K-mhd Manual Image Input Audio Adjust ViewMode Color Adjust Setup Menu Select Adjust Volume Mute 3840 x 2160 @ 60Hz 4.
  • Page 22 NTTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. VX3211-4K-mhd VX3211-4K-mhd Input Audio Adjust ViewMode...
  • Page 23: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Input Select HDMI1 HDMI2 DisplayPort Audio Adjust Volume (-/+, 0~100) Mute ViewMode Standard Game MOBA Custom Black (-/+, 0/10/20/30/40/50/6 Stabilization 0/70/80/90/100) Advanced (-/+, 0/25/50/75/100) Response Standard Time Advanced Ultra Fast Reset Movie Text...
  • Page 24 Main Menu Sub-menu Menu Option Color Adjust Contrast/ Contrast (-/+, 0~100) Brightness Brightness (-/+, 0~100) 6-axis Color (-/+, 0~100) (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Cyan (-/+, 0~100) Magenta (-/+, 0~100) Yellow (-/+, 0~100) Saturation (-/+, 0~100) (-/+, 0~100) Green (-/+, 0~100) Blue...
  • Page 25 Main Menu Sub-menu Menu Option Manual Image Sharpness (-/+, 0/25/50/75/100) Adjust Blue Light Filter (-/+, 0~100) Aspect Ratio Fill Aspect Ratio Full Screen Overscan Black (-/+, 0/10/20/30/40/ Stabilization 50/60/70/80/90/100) Advanced DCR (-/+, 0/25/50/75/100) Response Time Standard Advanced Ultra Fast...
  • Page 26 Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Svenska Русский Türkçe Česká 日本語 한국어 繁體中文 简体中文 AMD Freesync Shortcut Key 1 Volume Blue Light Filter Game Mode Aspect Ratio Color Temperature Resolution Notice Information...
  • Page 27 Main Menu Sub-menu Menu Option Setup Menu OSD Size Native Large OSD Timeout (-/+, 5/15/30/60) Background Power Indicator On Auto Power Off On Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes ECO Mode Standard Optimize Conserve DisplayPort 1.1 On Auto Detect DDC/CI Multi-Picture...
  • Page 28: Menu Options

    Menu Options Input Select 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu.
  • Page 29 Audio Adjust 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. VX3211-4K-mhd Input Audio Adjust...
  • Page 30 ViewMode Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu. VX3211-4K-mhd Input Audio Adjust...
  • Page 31 Color Adjust Menu NTTE: Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
  • Page 32 Menu Option Description 6-axis Color Adjust the tint of each color (red, green, blue, cyan, magenta, and yellow). Saturation Adjust the color depth of each color (red, green, blue, cyan, magenta, and yellow). Color Temperature Select the color temperature setting. •...
  • Page 33 Manual Image Adjust Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu.
  • Page 34 Setup Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. VX3211-4K-mhd Input Audio Adjust...
  • Page 35 Menu Option Description Language Select an available language for the OSD Menu. AMD FreeSync Puts an end to choppy gameplay and broken frames with fluid, artifact-free performance at virtually any framerate. Shortcut Key 1 Select the menu that will be assigned to the 1(Shortcut) key. Resolution Notice Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution.
  • Page 36 Menu Option Description Multi-Picture PIP (Picture-in-Picture) Split the screen into two parts, a main window and an inset window. The user can specify the input source for each screen. Memory Recall Resets all settings to their default values.
  • Page 37: Advanced Features And Settings

    Advanced Features and Settings This section describes advanced features of the monitor. HDR10 (High-Dynamic-Range) Reduces the overall contrast of a given scene so that detail in the highlights and shadows can be seen. NTTE: Ensure the HDR setting is turned on on your device first before enabling the HDR10 on the monitor.
  • Page 38 To enable the HDR10 function: 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(Shortcut) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
  • Page 39: Multi-Picture

    Multi-picture Multi-picture allows users to further customize their work space by allowing up to two split windows from different inputs, displaying high resolution content with different aspect ratios, without distortion from the original input sources. PIP (Picture-in-Picture) Main Window Inset Window To enter the PIP menu: 1.
  • Page 40 Once in the PIP menu: • To change the input source for the inset window: select PIP Source Select and press the 3 key. Then press the 1(Shortcut) or 2 key to select the desired input source and press the 3 key to confirm. •...
  • Page 41: Appendix

    Appendix Specifications Item Category Specifications Type VA Type, a-si TFT LCD, Active Matrix UHD 3840 x 2160, 0.181 mm x 0.181 mm pixel pitch Display Size 81.2 cm (80 cm), 32" (31.5" viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare type, 3H hard coating Input Signal...
  • Page 42 Item Category Specifications Resolution Supported • 3840 x 2160 @ 24, 25, 30, 60Hz • 3840 x 1080 @ 60Hz • 2560 x 1440 @ 60Hz • 2560 x 1080 @ 60Hz • 2048 x 1152 @ 60Hz • 1920 x 2160 @ 60Hz •...
  • Page 43 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. Please use the power adapter from ViewSonic® or an authorized source only. The test condition follows EEI standards.
  • Page 44: Glossary

    This function, on some models, is disabled by default. Black Stabilization ViewSonic’s Black Stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
  • Page 45 Color Adjust Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
  • Page 46 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refersh rate (vertical frequency).
  • Page 47 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NTTE: (Exception) This control does not affect changes made in the “Language Select”...
  • Page 48 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
  • Page 49: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the monitor to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Screen image is too •...
  • Page 50 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. If yes, press and hold the 2 and 3 key for 10 seconds. does not appear on the screen/the • Turn off the monitor, unplug the power cord, plug it OSD controls are back in, and then turn on the monitor.
  • Page 51: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 52: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 53: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 54: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 55: Copyright Information

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein;...
  • Page 56: Customer Service

    For technical support or product service, see the table below or contact your reseller. NTTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
  • Page 57: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 58 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 59 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 60: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 61 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 62 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 63 C0 M91 Y72 K24 Process Color Process Color C0 M0 Y0 K100 C0 M91 Y72 K24 Process Color Spot Color Pantone Black C Pantone 187 C Spot Color...

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