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Troubleshooting
If you experience any problems with your TV, check the list below before
calling for service. If none of the solutions help you solve the problem, turn
the power off and contact After Sales Support for advice.
General Troubleshooting
Problem
No power.
No picture.
No sound or
distorted sound.
No operations can be
performed with the
remote control unit.
After Sales Support
Telephone:
Email:
Solution
Insert the power plug securely into the power outlet
and ensure the power outlet is switched on.
•
Ensure that the equipment is connected
properly.
•
Adjust the antenna or use an external antenna.
•
Relocate the unit near a window (if inside a
building).
•
Move the TV set away from any product that
causes interference.
•
Auto-tune the unit again.
•
Try another channel.
•
Ensure that the equipment is connected
properly.
•
Ensure that the input setting for the TV is
correct.
•
Ensure the audio settings are properly set.
•
Ensure the volume is not muted. If it is, press
the MUTE button to restore the sound.
•
If earphones are connected, unplug them.
•
Adjust the volume to a suitable level by pressing
the VOL+/VOL- button.
•
Check the batteries are correctly installed.
•
The batteries may be exhausted: replace them.
•
Make sure to point the remote control at the
remote control sensor and try it again.
•
Make sure to use the remote control at a
distance of no more than 6m from the sensor.
•
Remove any obstacles between the remote
control and remote control sensor.
1300 886 649
info@tempo.org
49
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