Troubleshooting and
3
Maintenance
Troubleshooting and Maintenance
This chapter gives solutions to common problems you may encounter. It also
provides guidelines on how to take care of your device.
NOTE: If you encounter a problem you cannot solve, contact an authorized service center for
assistance.
3.1 Resetting Your System
Occasionally, you may need to reset your device. For example, you should reset
your system when it stops responding; or appears to be "frozen" or "locked up."
Use the stylus pen to press the reset button on your device. This is called a "soft
reset."
If your device still does not respond after a soft reset, you can use the following
steps to perform a "hard reset."
1. Disconnect all cables, including the AC adapter, from your device.
2. Slide the ON/OFF switch to the OFF position.
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