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Citron MTIR550W-V2 Operating Manual

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MULTI-TOUCH-MONITOR
MTIR550W-V2
Operating Manual

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Summary of Contents for Citron MTIR550W-V2

  • Page 1 MULTI-TOUCH-MONITOR MTIR550W-V2 Operating Manual...
  • Page 2 Exclusion of liability The contents of this manual serve for information purposes only. The Citron GmbH reserves the right to change the contents of this manual without prior notice. While reasonable efforts have been made in the preparation of this manual to assure its accuracy, errors may occur.

  • Page 3: Table Of Contents

    8.2 Action radius of the remote controller....................19 8.3 Keylock..............................19 8.3.1 Locking............................19 8.3.2 Unlocking............................19 9 OSD Menu..............................20 9.1 MTIR550W-V2.x-A01..........................20 9.1.1 Graphics Mode..........................20 9.1.2 Video Mode............................. 22 9.2 MTIR550W-V2.x-A02..........................24 9.2.1 Graphics Mode..........................24 9.2.2 Video Mode............................. 25 10 Video resolutions............................
  • Page 4 17.6 Advised Procedure for Raising a Claim....................44 17.6.1 Consider the manual before raising a claim..................44 17.6.2 Prepare necessary Information..................... 44 17.6.3 Approval by Citron GmbH / RMA....................44 17.6.4 Packing............................44 17.6.5 Transport............................44 17.6.6 Costs not covered by warranty..................... 44 17.7 Legal and other claims........................

  • Page 5: Safety / Sicherheit

    MULTI-TOUCH-MONITOR MTIR550W-V2 Safety / Sicherheit Safety Precaution / Safety Instructions  Read instructions – All operating instructions must be read and understood before the monitor is operated  Keep this manual in a safe place – These safety and operating instructions must be kept in a safe place for future reference.
  • Page 6 OPERATING MANUAL  Electrical Safety – The monitor must be supplied with the correct voltage. When operated, the monitor must always be connected to protective ground. No safety arrangements must be removed, circumvented or taken out of effect.  Caution, glass ! - The LCD panel and front window used in this monitor are made of glass which can break if the monitor is dropped or hit.
  • Page 7 MULTI-TOUCH-MONITOR MTIR550W-V2  Immediately remove or replace exhausted batteries.  Remove the batteries if the remote control is not going to be used for a longer period of time.  If leaked battery fluid comes in contact with your skin or clothing, rinse immediately and thoroughly with water.
  • Page 8 OPERATING MANUAL NOTICE This is a class A product according to EN 55022:2010. In a domestic environment this product may cause radio interference where the user may be required to take adequate counter measures. To maintain compliance with EMC regulations, use shielded cables to connect to the following terminals: PC/AV DVI-D input, PC/AV DVI-D output, PC/AV HDMI input, PC D-SUB input, PC RGB input, RS-232C input/output, USB output.

  • Page 9: Sicherheitsvorkehrungen Und -Hinweise

    MULTI-TOUCH-MONITOR MTIR550W-V2 Sicherheitsvorkehrungen und -hinweise Bedienungsanleitungen lesen – Nehmen Sie den Monitor erst in Betrieb, nachdem Sie alle • diesbezüglichen Hinweise gelesen und verstanden haben. Bedienungsanleitung aufbewahren – Bewahren Sie diese Bedienungsanleitung mit den • Sicherheits- und Bedienungshinweisen an einem sicheren Ort auf, damit Sie im Bedarfsfall jederzeit darauf zurückgreifen können.
  • Page 10 OPERATING MANUAL Netzanschluß / Überlastung – Vermeiden Sie eine Überlastung von Netzsteckdosen und • Verlängerungskabeln, da in diesem Fall Brand- und Stromschlaggefahr besteht. Verwenden Sie das Netzkabel nicht mit einer Mehrfachsteckdose oder einem Verlängerungskabel. Verwenden Sie nur das mit dem Monitor gelieferte Netzkabel. Beschädigen Sie das Netzkabel nicht, stellen Sie keine schweren Gegenstände darauf und überdehnen oder knicken Sie es nicht.
  • Page 11 MULTI-TOUCH-MONITOR MTIR550W-V2 Modifikationen – Verändern oder modifizieren Sie das Gerät in keinster Weise ohne die schriftliche • Bestätigung des Herstellers. Batterien – Durch falsche Anwendung können Betterien explodieren oder sich entzünden. • Auslaufende Batterien können Korrosion am Gerät verursachen sowie Hände und Kleidung verschmutzen.
  • Page 12 OPERATING MANUAL HINWEIS Dieses Gerät ist ein Produkt der Klasse A gemäß EN 55022:2010. In Wohnräumen kann dieses Gerät Störsignale erzeugen, die durch entsprechende Abhilfemaßnahmen durch den Benutzer beseitigt werden müssen. Verwenden Sie EMV-gerechte, abgeschirmte Kabel, um die folgenden Anschlüsse zu verbinden: PC/AV DVI-D Eingang, PC/AV DVI-D Ausgang, PC/AV HDMI Eingang, PC D-SUB Eingang, PC RGB Eingang, RS-232C Eingang/Ausgang, USB Ausgang.

  • Page 13: Description

    The MTIR550W-V2.x is a 55“ Full-HD LCD monitor with LED backlight and integrated multitouch infrared sensor frame. By using Citron dreaMTouch technology the sensor frame is able to distinguish up to 32 simultaneous touch events and is connected via USB to an external host computer (not part of MTIR550W- V2.x).

  • Page 14: Installation

    Instructions and further details on this can be found in the “dreaMTouch Installation and Usage Guide”. Current versions of both the driver and the “dreaMTouch Installation and Usage Guide” are located on http://www.citron.de in the “Downloads”, “dreaMTouch” section.

  • Page 15: Rear View

    MULTI-TOUCH-MONITOR MTIR550W-V2 5 Rear View connectors controls mains connector / power switch VESA mounting air vents...

  • Page 16: Connectors

    Videoinput Component RCA/Cinch (analog) * Audioinput Component RCA/Cinch (analog) * Videoinput S-Video Hosiden (analog) * Videoinput Composite (analog), Audioinput RCA/Cinch (analog) * Mains switch, IEC socket (C13) * not available on MTIR550W-V2.x-A01 *** not available on MTIR550W-V2.x-A01/-A02; option for future model variants...

  • Page 17: Controls

    MULTI-TOUCH-MONITOR MTIR550W-V2 7 Controls The monitor controls are located on the top right corner on the rear side (position B in rear view). Item Function Power / Standby Source Selection Cursor right / Value + Cursor left / Value -...

  • Page 18: Ir-Remote Control

    Screen Brightness CONTRAST Screen Contrast AUTO Auto adjustement of VGA source SOURCE Browse video sources Volume - Decrease audio volume Volume + Increase audio volume * not available on MTIR550W-V2.x-A01 *** not available on MTIR550W-V2.x-A01/-A02; option for future model variants...

  • Page 19: Action Radius Of The Remote Controller

    MULTI-TOUCH-MONITOR MTIR550W-V2 Action radius of the remote controller The internal IR receiver is positioned at the right top corner on the rear side of the monitor, beside the OSD control keys. The reception area can be extended by the supplied external IR receiver. Plug in the jack of the receiver into the plug marked “IR Extender”...

  • Page 20: Osd Menu

    OPERATING MANUAL 9 OSD Menu MTIR550W-V2.x-A01 9.1.1 Graphics Mode Main menu Sub-Menu Description Settings Scheme Deactivated in Graphics Mode Brightness Picture Brightness 0 ~ 100 [50] Contrast Contrast 0 ~ 100 [50] Sharpness Picture Sharpness 0 ~ 24 [12] Saturation...
  • Page 21 MULTI-TOUCH-MONITOR MTIR550W-V2 Main menu Sub-Menu Description Settings Setup Disable or Enable 00:00 ~ 23:59 / 00:00 ~ 23:59 (Power On Time & Power Off Time) Setup Disable or Enable 00:00 ~ 23:59 / 00:00 ~ 23:59 (Power On Time & Power Off Time)

  • Page 22: Video Mode

    OPERATING MANUAL 9.1.2 Video Mode Main menu Sub-Menu Description Settings Scheme Select picture profile User, Vivid, Cinema, Game, Sport Brightness Picture Brightness 0 ~ 100 [50] Contrast Contrast 0 ~ 100 [50] Sharpness Picture Sharpness 0 ~ 24 [12] Saturation Color Saturation 0 ~ 100 Color Hue...
  • Page 23 MULTI-TOUCH-MONITOR MTIR550W-V2 Main menu Sub-Menu Description Settings Setup Disable or Enable 00:00 ~ 23:59 / 00:00 ~ 23:59 (Power On Time & Power Off Time) Setup Disable or Enable 00:00 ~ 23:59 / 00:00 ~ 23:59 (Power On Time & Power Off Time)

  • Page 24: Mtir550W-V2.X-A02

    OPERATING MANUAL MTIR550W-V2.x-A02 9.2.1 Graphics Mode Main menu Sub-Menu Description Settings Scheme Deactivated in Graphics Mode Brightness Picture Brightness 0 ~ 100 [50] Contrast Contrast 0 ~ 100 [50] Sharpness Picture Sharpness 0 ~ 24 [12] Saturation Deactivated in Graphics Mode...

  • Page 25: Video Mode

    MULTI-TOUCH-MONITOR MTIR550W-V2 Main menu Sub-Menu Description Settings Treble Audio Treble 0 ~ 20 Balance Audio Balance 0 ~ 20 HDMI Audio Input HDMI Audio source selection HDMI/PC OSD Transparent OSD menu transparency 0 ~ 100 OSD Location Position of OSD overlay →,←, ↑,↓...
  • Page 26 OPERATING MANUAL Main menu Sub-Menu Description Settings Green Gain Amplification “Green” 128 ~ 384 Blue Gain Amplification “Blue” 128 ~ 384 Red Offset “Red” Shift -50 ~ 50 Green Offset “Green” Shift -50 ~ 50 Blue Offset “Blue” Shift -50 ~ 50 Aspect Ratio Aspect Ratio Full screen, Pillar Box, Letter Box, Native...
  • Page 27 MULTI-TOUCH-MONITOR MTIR550W-V2 Main menu Sub-Menu Description Settings Phase Phase 0 ~ 63 corresponding to picture resolution Clock Clock 0 ~ 100 corresponding to picture resolution VGA ADC Settings Manual ADC calibration Flesh Tone Deactivated in Video Mode IRFM Anti-BurnIn screen saver...

  • Page 28: Video Resolutions

    OPERATING MANUAL 10 Video resolutions 10.1 MTIR550W-V2.x-A01 Timing VGA 640x480 31.469 59.94 25.175     SVGA 800x600 35.156 56.25         37.879 60.317 XGA 1024x768 48.363 60.004     WXGA 1360x768 47.712...

  • Page 29: Mtir550W-V2.X-A02

    MULTI-TOUCH-MONITOR MTIR550W-V2 10.2 MTIR550W-V2.x-A02 Timing     VGA 640x480 31.469 59.94 25.175 37.861 72.809 31.5     37.5 31.5         43.269 85.008     SVGA 800x600 35.156 56.25...

  • Page 30: Cleaning The Front Glass

    OPERATING MANUAL Timing 33.75 74.25         1080p 1920x1080 74.25 28.125 74.25 33.716 74.18 33.75 74.25 56.25 148.5     67.433 59.94 148.352         67.5 148.5 11 Cleaning the front glass To clean the front glass of the monitor you can use any commercially available solvent-free glass cleaning...

  • Page 31: Troubleshooting

    MULTI-TOUCH-MONITOR MTIR550W-V2 12 Troubleshooting Symptom Possible Cause Solution   No touch functionality A cable connection is not Check USB connection at the properly plugged in monitor  Check USB connection at the computer  switch on the monitor ...

  • Page 32: Specification

    OPERATING MANUAL 13 Specification 13.1 Electrical MTIR550W-V2.x-A01 MTIR550W-V2.x-A02 MTIR550W-V2.x-A01Voltage: 100 – 240 V AC 50 – 60 Hz Power consumption (operating): <= 183 W <= 173 W Power consumption (power-save): <= 0.5 W 13.2 Touchscreen Distinguished touch-points (simultaneously): up to 32 Size of touch-points: >...

  • Page 33: I/O

    MULTI-TOUCH-MONITOR MTIR550W-V2 13.5 I/O MTIR550W-V2.x-A01 MTIR550W-V2.x-A02 Connectors: DisplayPort / HDMI / VGA /DVI / PC-Audio DisplayPort / 2x HDMI 1.3c / VGA /DVI / in / IR Extender / PC-Audio Out / RS232 PC-Audio in / IR Extender / PC-Audio Out / Component / S-Video / AV / RS232 13.6 LCD panel...

  • Page 34: Identification Label

    OPERATING MANUAL 14 Identification label 15 Order - Information Order Code Description MTIR550W-V2.x-A01 55” dreaMTouch touchscreen LCD monitor (Standard) MTIR550W-V2.x-A02 55” dreaMTouch touchscreen LCD monitor (Professional)

  • Page 35: Appendix

    MULTI-TOUCH-MONITOR MTIR550W-V2 16 Appendix 16.1 Package Handling Due to its heavy weight, the monitor always must be carried / handled by two persons in order to prevent injury by strain or falling. Please additonally observe all current local accident prevention regulations.

  • Page 36: Evaluation Of Visual Range

    OPERATING MANUAL 16.2 Evaluation of visual range Although uttermost care is taken while manufacturing this LCD product some slight defects can not always be avoided. Also some defects can occur when transporting or operating the monitor in an inappropriate manner. 16.2.1 Failure of pixel An image point (pixel) usually consists of 3 separate sub-pixel with the basic colours red, green and blue.

  • Page 37: Chronological Effects

    MULTI-TOUCH-MONITOR MTIR550W-V2 16.2.3 Chronological effects False installation or use of the display during operating time may cause undesirable partly visible effects. The internal structure of the LCD panel may be altered by outside influences which causes these effects. „Image Retention / Image Sticking / Remanent Image / Ghosting“...

  • Page 38: Remote Control Of The Monitor Via Rs232

    OPERATING MANUAL 16.3 Remote control of the monitor via RS232 RS232C (Serial Port) Setting Item Setting Baud Rate 115200 [bps] (Default) Data Bit Parity Bit none Stop Bit RS232 (Serial Port) cable SUB-D 9 (female) to SUB-D 9 (male) 1:1 connection RS232 Command Format STX(1Byte) + IDT(1Byte) + Type(1Byte) + CMD(3Bytes) + [VAL/RPL(1Byte)] + ETX(1Byte) STX:...
  • Page 39 MULTI-TOUCH-MONITOR MTIR550W-V2 Main option Control option Content CMD (hex) Monitor OFF (Standby) Power 50 4F 57 Monitor On DVI-D S-Video * Composite 1 * Power & Source selection Component 1 * Source selection 4D 49 4E HDSDI1 *** HDSDI2 ***...
  • Page 40 OPERATING MANUAL Main option Control option Content CMD (hex) Component 1 * HDSDI1 *** HDSDI2 *** HDMI1 * HDMI2 * Displayport * Overlay bottom left * Overlay bottom right * Picture-in-Picture 50 50 4F Position * Overlay top left * Overlay top right * Picture-in-Picture / Switch picture-in-picture and main picture *...
  • Page 41 DVI Indemnity On * not available on MTIR550W-V2.x-A01 ** not available on MTIR550W-V2.x-A02 *** not available on MTIR550W-V2.x-A01/-A02; option for future model variants Examples : Monitor (01) Power OFF [CMD: POW] Command : PC → 07 01 02 50 4F 57 00 08 → Monitor Response : Monitor →...

  • Page 42: Warranty Terms And Conditions

    Defective parts or products must be sent back carriage free to the Citron GmbH in their original or equivalent packaging. If the product requiring repair is under warranty the customer is responsible for the cost of transportation to the Citron GmbH. During in transit the goods are at the owner's risk. Repair and Return •...
  • Page 43 The reaction time to claims of rights given by this warranty is usually two working days after the customers announcement of the claim to the Citron GmbH. Standard service hours of the Citron GmbH are from monday to friday, 9.00AM to 5.00PM (CET), except german / Augsburg bank holidays.
  • Page 44 17.6.5 Transport The customer arranges for the transport of the defective product to the Citron GmbH. On request the Citron GmbH can arrange pick up at the customers site. It is then the customers duty to keep the product ready for collection.
  • Page 45 MULTI-TOUCH-MONITOR MTIR550W-V2 17.8 Limitations of Liability In cases of slight negligent breaches of duty the liability of the Citron GmbH is limited to the direct, foreseeable and contract-typical average damage. The slightly negligent breach of minor contractual obligations excludes the liability.
  • Page 46 Citron GmbH Anwaltinger Str. 14 D - 86165 Augsburg Telefon +49 (0)821 / 7 49 45 - 0 +49 (0)821 / 7 49 45 – 99 info@citron.de // www.citron.de...

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