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If you have any questions or problems
concerning your receiver, please consult your
nearest Sony dealer.
Troubleshooting
If you experience any of the following
difficulties while using the receiver, use this
troubleshooting guide to help you remedy the
problem. Should any problem persist, consult
your nearest Sony dealer. Note that if service
personnel changes some parts during repair,
these parts may be retained.
Power
The receiver is turned off automatically.
• "AUTO.STBY" is set to "STBY ON"
(page 35).
• The Sleep Timer function is working (page
10).
Sound
There is no sound, no matter which
equipment is selected, or only a very
low-level sound is heard.
• Check that all connecting cords are
inserted to their input/output jacks for the
respective jacks of the receiver, speakers
and the equipment.
• Check that both the receiver and all
equipment are turned on.
• Check that MASTER VOLUME is not set
to "VOL MIN".
• Press MUTING on the remote control to
cancel the muting function.
• Try pressing the input button on the remote
control or turning INPUT SELECTOR on
the receiver to select the equipment of
your choice (page 21).
There is severe hum or noise.
• Check that the speakers and equipment are
connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
• Move your audio equipment away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from specific
speakers.
• Check that all the cords are fully inserted
into the jacks on both the receiver and the
equipment.
• Make sure you have connected to both the
L and R jacks of an analog equipment,
analog equipment requires both L and R
jack connections. Use an audio cord (not
supplied).
• Adjust the speaker level (page 20).
• Check that the speaker cords are
connected correctly and securely (page
13).
• Check that the subwoofer is connected
correctly and securely.
There is no sound from a specific
equipment.
• Check that the equipment is connected
correctly to the audio input jacks for that
equipment.
• Check that the cord(s) used for the
connection is (are) fully inserted into the
jacks on both the receiver and the
equipment.
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and equipment are
connected correctly and securely.
continued
37
GB
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