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SATcase SC01 User Manual

Ip68. mil-810
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SC01- User Manual
IP68
● Mil-810
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2
FFC ID: 2AM7Y-SC01 ● IC: 23028-SC01 ● Made in UK by SATcase LTD
SATcase support: 02038567766
SATcase office number: 01904379966
Email SATcase: support@satcase.com
Head office: The Catalyst, Baird Lane, Heslington, York, YO10 5GA
Prior to using the SATcase read and understand this User Manual including the safety warnings and
information. Failure to do so could result in serious injury or death. SATcase, the SATcase logo and any other
trademark or service mark referred to or displayed in this document are trademarks or registered trademarks of
SATcase Ltd.
Copyright 2018 SATcase Ltd. All rights reserved.
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  • Page 1 Prior to using the SATcase read and understand this User Manual including the safety warnings and information. Failure to do so could result in serious injury or death. SATcase, the SATcase logo and any other trademark or service mark referred to or displayed in this document are trademarks or registered trademarks of SATcase Ltd.
  • Page 2 SATcase reserves the right to revise this User Manual or withdraw it at any time without prior notice. You can find the current version of this SATcase Manual at www.satcase.com...
  • Page 3 SATcase names and logos and all related trademarks, tradenames, and other intellectual property are the property of SATcase and cannot be used without its express prior written permission. The user is exclusively responsible for the use of the SATcase hardware, software and third...

  • Page 4: Table Of Contents

    Aircraft ........................... 24 2.13 Dispositifs médicaux implantables ................... 24 2.14 Avion ............................24 2.15 Vehicles ..........................25 2.16 Disposal of SATcase ......................... 25 2.17 Strobe LED Safety ........................25 2.15 Véhicules..........................25 2.16 Disposition de SATcase ......................25 2.17 Sécurité LED stroboscopique ....................25 SATCASE PRODUCT INFORMATION ......................
  • Page 5 Pair the SATcase and Smartphone ................... 33 Insert the Smartphone ......................33 Insert the SATcase sleeve ......................34 HOW TO USE THE SATCASE ........................35 How to use the SATcase with the Smartphone App ..............35 Home ..............................35 Calls ............................... 36 Messages ............................... 38 Email ..............................

  • Page 6: Introduction

    Smartphone technology with truly global satellite communications. This user manual contains important and useful information on how to use SATcase. Read the entire manual before you start to use the SATcase. Please pay close attention to the safety information in chapter 2. 1.1 Main Features •...

  • Page 7: What's In The Box

    1.3 What’s in the box? • Battery- • SATcase-SC01 (Smartphone not included) • USB charging cable- only for AC usage. Please do not plug in to DC supply • Smartphone sleeve (specific to user’s Smartphone) • Sim Card-...

  • Page 8: Important Safety Information / Informations De Sécuritié Importantes

    2. Important Safety Information / Informations de sécuritié importantes Please read this part of the manual thoroughly. Veuillez lire attentivement cette partie du manuel 2.1 Safety and Warning icons 2.1 Icônes de sécurité et d'avertissement The following symbols are used in this user manual: Les symboles suivants sont utilisés dans ce manuel d'utilisation:...
  • Page 9 Ne laissez pas votre SATcase entrer en contact avec de l'eau sans le manchon installé dans le SATcase. S'il y a du Do not let your SATcase liquide autour de ces zones avant come into contact with l'utilisation, veuillez l'essuyer avec un water without the sleeve chiffon propre.

  • Page 10: Radio Frequency Signals

    2.2 Radio Frequency Signals 2.2 Signaux de radiofréquence SATcase is a low power radio transmitter SATcase est un émetteur et récepteur radio and receiver that emits low levels of radio de faible puissance qui émet de faibles frequency energy. SATcase is designed niveaux d'énergie radiofréquence.

  • Page 11: Specific Absorption Rate Data

    SAR de 1,6 W / kg en moyenne sur un power level in all tested frequency volume de 1 g et le SATcase mesure un bands. These standards set a SAR niveau de 0,55 W / kg qui est inférieur à...
  • Page 12 Smartphone. La batterie, à l'extérieur de la Smartphone’s circuits. The SATcase, n'est pas protégée IP681. Placez battery, when outside of the correctement la batterie dans le SATcase SATcase, is not IP68 avant de l'utiliser près de l'eau.
  • Page 13 • N'essayez en aucun cas de démonter ou tamper with the battery in any way. d'altérer la batterie. • The battery, when outside of the • La batterie, à l'extérieur de la SATcase, SATcase, is not Mil-810 protected n'est pas protégée par le Mil-810, so please handle with care.
  • Page 14 Items / Articles Parameters / Remarks / Remarques Paramètres Rated Capacity / 2000mAh Discharge / Les écoulement: Capacité nominale 0.2C Minimum Capacity / 1950mAh cut-off voltage / Capacité minimale tension de coupure :3.0V Energy / Énergie 7.4 Wh Nominal Voltage / 3.7V Tension nominale Open Voltage /...
  • Page 15 SATcase ainsi que le couvercle SATcase sleeve as well as the battery de la batterie. Ensuite, la batterie peut être cover. Then the battery can be removed retirée de la poche en tirant le haut de la from the pocket by levering the top of the batterie en premier.
  • Page 16 Checking Battery Charge Level Véririfcation du niveau de charge de la batterie When the SATcase is being used without the Smartphone, the battery levels are Lorsque le SATcase est utilisé sans le displayed on the SATcase keypad. Smartphone, les niveaux de la batterie sont When the battery is 75-100% charged, the affichés sur le clavier SATcase.

  • Page 17: Sim

    Activation To activate the SATcase the user must fill Pour activer le SATcase, l'utilisateur doit out the set up page on the SATcase APP, remplir la page de configuration de this will appear when first opening the l'application SATcase, qui apparaîtra lors SATcase APP.

  • Page 18: Antenna Care

    SIM card to organisées en contactant le service client replace the old one. Please dispose of the de SATcase. Ce service peut être géré à old SIM card. distance. Dans certaines circonstances, nous vous enverrons une nouvelle carte SIM pour remplacer l'ancienne.
  • Page 19 Make sure there are no intercepting objects qu'il n'y a aucun objet interceptant entre le between the sky and the SATcase. ciel et le SATcase. Si vous êtes dans un véhicule ou un bâtiment, vous pouvez connecter une antenne externe afin que la...

  • Page 20: Sos And Emergency Calling

    Si l'utilisateur dispose d'un service de in times of need, the emergency call button secours tiers ou utilise un contact proche on the SATcase keypad gives the user a pour fournir une assistance en cas de second option in emergencies. The user...

  • Page 21: Adult Use Only

    Pour protéger block out noisy surroundings votre ouïe: • Turn the volume down if you o Limitez la durée d'utilisation du SATcase cannot hear people speaking near you à un volume élevé • Failure to heed this warning could result in serious injury or death o Éviter d'augmenter le volume pour...

  • Page 22: Product Operation

    2.11 Product Operation 2.11 Exploitation du produit We do not condone the SATcase antenna to be extended while attached or next to Nous ne tolérons pas l'extension de the users body as this will expose RF l'antenne SATcase lorsqu'elle est attachée...
  • Page 23 Le récepteur du emissions from it does not cause harmful SATcase est soumis à la condition que ses interference. émissions radio ne causent pas d'interférences nuisibles. This equipment has been tested and found to comply with the limits for a Class B Cet équipement a été...

  • Page 24: Implantable Medical Devices

    • • Consult the dealer or an experienced Consulter le revendeur ou un technicien radio/TV technician for help. Radio radio / TV expérimenté pour obtenir de l'aide. L'interférence radio n'est active Interference is only active when iridium que lorsque l'iridium est transmis. Cela ne transmits.

  • Page 25: Vehicles

    Epilepsy 2.17 Sécurité LED The SATcase has a feature where the stroboscopique strobe LEDs on the back of the SATcase can flash. Some people may be susceptible L'épilepsie to epileptic seizures or blackouts when Le SATcase a une fonction où les LEDs exposed to these flashing lights.

  • Page 26: Satcase Product Information

    3. SATcase Product Information 3.1 SATcase overview...

  • Page 27: App Overview

    SATcase keypad Power on Remove the sleeve from the SATcase then press and hold the power button on the keypad. When the power LED lights up green, the SATcase is powered on. Pressing the power button when on will turn the SATcase off.

  • Page 28: B) Keypad Led Indicators

    Keypad LED indicators SOS activation When the SOS function is activated (from the back of the SATcase), the SOS LED will blink repeatedly on the keypad. The SOS LED turns off when SOS has been deactivated.

  • Page 29: D) Smartphone Power Button

    Warning: the Search and Rescue service will charge a fee for their service. This service charge is not anything to do with SATcase Ltd and all charges will come directly from the rescue services. Testing the SOS feedback is as followed: The user can send an echo test to the SOS service provider to test the connection is established.

  • Page 30: F) App Notification Indicators

    SATcase is ready to use. If the diagnostic test fails, the SATcase keypad will show a red LED. If this is the case, there is an error in the device and you should perform an advanced diagnostics test (stated below)

  • Page 31: I) Advanced Diagnostics

    This feature is to be operated through the SATcase APP. To access this feature the Smartphone and SATcase must be connected via Bluetooth. Then go to options within the App and select advanced diagnostics. Once the tests are completed, a list of statuses will appear next to each individual feature tested.

  • Page 32: Getting Started

    Insert the SIM Card To access the area where the SIM card is positioned, you must remove the SATcase sleeve as well as the battery cover. Then the SIM can be inserted into the SIM card holder by pulling back the SIM door and slotting the SIM into the cradle.

  • Page 33: C) Remove The Sim Card

    Smartphone, you need to search for the SATcase’s Bluetooth ID. The SATcase must be turned on for the Smartphone to receive it. Once found, the SATcase ID is stored on the APP and stored for the next time used.

  • Page 34: Insert The Satcase Sleeve

    Cover with the top of the sleeve until a click feedback completes the assembly of the sleeve. Place the bottom of the sleeve in the bottom of the SATcase bed at a slight angle and push the top of the sleeve flush into the SATcase, making sure the double lock is unlocked and not obstructing the path of the sleeve.

  • Page 35: How To Use The Satcase

    Bluetooth must always be connected between the Smartphone and SATcase when using the Smartphone for satellite communication. Once the Smartphone and the SATcase is connected via Bluetooth, the user has the option to use the mobile within the SATcase or separately.

  • Page 36: Calls

    The satellite signal strength icon highlights the satellite signal strength the SATcase is receiving from the Satellite. The better the visibility the SATcase antenna has to the open sky, the higher the signal strength will be. Once at the home page you have four different tabs which you can navigate around: •...
  • Page 37 If the SATcase is not in operational use when a contact tries to call the SATcase, the call will be logged as a missed call on the home page as soon as the APP is connected SATcase.

  • Page 38: C) Messages

    Select the message page within the APP. This page will show message threads of current and previous message conversations. Sending a SATcase text message If you want to communicate by text while outside GSM range, the SATcase text message will enable you to do so. How to send a message through the APP: 1.

  • Page 39: D) Email

    If the Smartphone and SATcase are not connected via Bluetooth when a message is sent to the SATcase, the message will be received as soon as the Smartphone Is connected to the SATcase.

  • Page 40: How To Use The Satcase Without A Smartphone

    SATcase SOS LED on the keypad will turn off. Torch LEDs The SOS page also has the controls for the torch LED’s located on the back of the SATcase. There are three torch LEDs: White, green and infrared. Turning on the ‘Flash’ toggle icon will result in the colours selected to flash. To stop the LED’s from flashing, turn off the ‘Flash’...
  • Page 41 SATcase via Bluetooth. Voicemail Voicemail needs activating on the SATcase APP set up page. As long as it is set up it will store voicemails whether the SATcase is on or off. If the SATcase is not in operational use when a contact leaves a voicemail, the voicemail will...

  • Page 42: Troubleshooting

    Conduct an advanced diagnostics test and contact temperature range SATcase customer service Can’t hear GSM call through SATcase No sound is passed through the SATcase on a GSM call. Either put Smartphone into airplane mode or remove mobile from sleeve when needing to make...

  • Page 43: Endnotes

    The SATcase can withstand stock from dropping up to a height of 1.5 meters. That's basically a chest-high tumble, so you can rest assured that your SATcase will survive falls covering the distance from your hands to the ground in most circumstances.

  • Page 44: Warranty And Support

    8. Warranty and Support The SATcase has a 12 month warranty. If you have an issue or query in regard to the operation of your SATcase please contact us using one of the following methods; Call us on +44 (0) 2038567766 to reach the SATcase helpdesk. The helpdesk is open Monday to Friday from 8am-6pm UK time.

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