Troubleshooting - American Megatrends B.O.L.T Chest ECG User Manual

B.O.L.T Chest ECG User Manual

12.0 Troubleshooting

PROBLEM
Application not installing from
the App store/Play
store/Windows market
Application Login problem
Change Password is not getting
updated
Device requests for Bluetooth
pairing password
Bluetooth communication
disconnected while measuring
vitals and Bluetooth indicator
starts blinking
ECG device switched ON, but not
showing in List of available
Bluetooth device in the
application
ECG device switched ON, but
Bluetooth (Blue) LED not
blinking.
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POSSIBLE CAUSE
1. Internet/Data
disconnection
2. Memory space
unavailability
Internet/Data
disconnection
Internet/Data
disconnection
Bluetooth pairing
permission required
Bluetooth
communication error
Bluetooth pairing
problem
ECG device not booted
properly
Model No: VA 07
SOLUTION
1. Check your Internet
connectivity
2. Move some of the
application from
Phone storage to
SD card
3. If the issue persists,
delete some
unwanted
application and try
to install the B.O.L.T
application.
Enable Internet connection
through mobile data or Wi-
Fi and try to login.
Enable internet connection
through mobile data or Wi-
Fi and try again.
Give the password as 1234
Close the application.
Restart the ECG device and
restart the entire process
again
Restart the ECG device,
Then try to connect again.
Connect the respective
power adaptor to the
device and power ON, if
still blue LED is not glowing
kindly get it repaired in the
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