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Troubleshooting
Symptom
The Copper Chef Power AirFryer
does not work
Food is not cooked
Food is not fried evenly
Outer Basket will not slide into Unit properly
White smoke coming from Unit
French fries are not fried evenly
Fries are not crispy
Error
Possible Cause
The appliance is not plugged in.
You have not turned the Unit on
by setting the preparation time
and temperature.
You have probably turned off the Unit. If you press
the Power Button while the Unit is cooking, you will
trigger the Auto Shut-Off mode.
The Outer Basket is overloaded.
The temperature is set too low.
Some foods need to be shaken during
the cooking process.
Outer Basket is overloaded.
Fry Tray is not placed in Outer Basket correctly.
Too much oil is being used.
Outer Basket has grease residue from previous
operation.
Potato not prepped properly.
Fries are not cut evenly.
Fries are too crowded.
Potatoes not rinsed properly during preparation.
Raw fries have too much water.
E1 - Broken circuit of the thermal sensor
E2 - Short circuit of the thermal sensor
Solution
Plug Power Cable into wall socket.
Press the Power Button.
Select Time and Temperature. Press the
Power Button again and cooking will
begin.
Press the Power Button. Select a Time
and Temperature. Press the Power Button
again and cooking will begin.
Use smaller batches for more even frying.
Raise temperature and continue cooking.
See Shaking in Instructions for Use, p. 11.
Do not fill the Fry Basket above the
Maximum line.
Gently push Fry Tray into Outer Basket
until it clicks.
Wipe down to remove excess oil.
Clean the Outer Basket after each use.
Consult recipe for potato type & prep.
Cut fries thinner or reshape fries.
Spread fries out or cook smaller batch.
Pat dry to remove excess starch.
Dry potato sticks properly
before misting oil.
Cut sticks smaller.
Add a bit more oil.
Call Customer Service at
1-973-287-5129
2-Qt. Copper Chef Power AirFryer | Model: AF002
13
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