Royal 1216X Operational Manual page 6

WARRANTY, REGISTRATION & TECHNICAL SUPPORT
PLEASE FILL OUT AND RETURN THE PRODUCT REGISTRATION CARD INCLUDED WITH
YOUR NEW ROYAL PRODUCT OR FILL OUT THE PRODUCT REGISTRATION FORM ON .4
THE ROYAL WEB PAGE AT: http:/l www.royal.com.
BE SURETO KEEP A COPY OF YOUR SALES RECEIPT!
STANDARD WARRANTY
ROYAL CONSUMER INFORMATION PRODUCTS, INC. gRoyal"), at 1160 US. Highway 22
East, Suite 3(11 Bridgewater, NJ 08807 USA WARRANT that your NEW Product is free of ,
defects of workmanship and materials. If there is a defect or malfunction of this product, Royal
will repair it free of charge as follows:
PARTS: New or comparable rebuilt parts In exchange for defective parts for ONE (1) YEAR
from date of customer purchase.
CUTI1NG BLADES: Royal provides a Three (3) YEAR warranty on the cutter blades.
LABOR: Royal provides labor warranty for ONE (1) YEAR from date of end-user purchase.
Product must be sent postage prepaid and insured to Royal in accordance with the
warranty procedures outlined below. At completion of the repair, the consumer will
be responsible for return shipping charges from Royal, and for any parts or
services no longer covered under warranty.
This warranty does not apply to persons who purchased this product second-hand or used.
This warranty does not include adjustments, parts and/or repairs required by circumstances
beyond the control of Royal, including but not limited to fire or other casualty, accident, neglect,
abuse, misuse, abnormal use or battery leakage damages.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN.
AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO
EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be held
liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this
product. Some States do not allow limitations on how long an implied warranty lasts and some
States do not allow the exclusion or limitation of incidenta taor consequential damages, so the
above limitations may not apply to you.
WARRANTY PROCEDURES
To OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Please do the following:
1. Send a copy of your original sales receipt showing original purchase date along with
your mailing address and a note describing the nature of the problem to:
Royal Consumer Information Products, Inc.
Warranty Processing
50 Hilton Street
Easton, PA 18042-7391 USA
Do Not Return the Product toThis Address!
2. You will receive a return authorization number within 7-12 business days from the date
your return request is received if it is determined that there is a'basis for a replacement
product. The return authorization form you receive will list the return procedures,
applicable charges, if any, and the correct shipping address for the returned product.
PRODUCT SUPPORT HOTLINE'
For questions on use of this product or this warranty call +1-800-272-6229 (in Canada call
1-888-266—9380 or in Mexico call +(52-55)-53-33-1333), Monday through Friday during
normal business hours. You can also e-mail Royal at: hotlIne@ royal com
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