Summary of Contents for Zencam E1B
- Page 1 Zencam 720P/1080P Fixed Camera E1B, E1W, E2B, E2W User Manual Version 2.0.8 Revised October 9 , 2018...
-
Page 2: Table Of Contents
1.2 Features .............................. 5 2 Device Overview ............................5 3 Connection & Installation .......................... 6 4 Zencam Security App Setup ........................8 4.1 Default Username and Password ....................... 8 4.2 Camera setup methods ........................8 4.3 Motion Detection Setup ........................21 4.4 Push Notification Setup ........................ -
Page 3: Welcome
UK: 203-769-2757 ● For email support: support@Zencam.com Important Security Warning To keep your Zencam camera secure and prevent unauthorized access, please make sure to follow the steps below: ● Always make sure that your camera has the latest firmware ●... -
Page 4: Features And Specifications
1.1 Overview The Zencam Cube Series camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. It’s easy to use and can be set up in a relatively small amount of time. It has various functions such as recording, playback, and monitoring functionality and it synchronizes audio and video by default via the Zencam security app, or the Zencam Desktop application. -
Page 5: Features
● Network Access The Zencam Cube Series camera connects to a wide variety of routers to connect to the internet, both through a wired connection and wirelessly. Once setup, the camera can be accessed remotely from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones. -
Page 6: Connection & Installation
3 Connection & Installation This section provides information about the connection and installation of the Zencam Cube Series network camera. 3.1 Connection Guide The camera initially should be connected via the following method: ⚫ The following figures are for reference only, please refer to the actual device for more details. - Page 7 Please refer to Figure 2-2 for ceiling mount. Figure 2-2 The exact installation steps are shown as follows: Step 1: Drill holes on the proper installation surface according to the hole sites on the quick installation board. Step 2: Knock the expansion bolts provided in the kit into the drilled holes. Step 3: Use self-tapping screws to fix the quick installation board well.
-
Page 8: Zencam Security App Setup
Note: Logging in for the first time will prompt the user to change the password to the admin account. 4.2 Camera setup methods To make your experience with the Zencam Cube Series easy and simple, we've provided multiple ways to set up, view, and operate your camera depending on your needs. Please follow the instructions on this page to set up your camera in the way that works best for you. - Page 9 4.2.1 Zencam App Setup Note: Please Download and open the Zencam View Pro app from the App Store or Play Store. Step 1 Power on the camera using the included power adapter. Step 2 Download the Zencam app from the Apple Store or Google Play Store.
- Page 10 Step 5 Next scan the QR code on the back (or bottom) of your Zencam camera. If you are not able to scan the QR code successfully, you can manually enter in the serial number of the camera by tapping on...
- Page 11 Step 6 If you entered or scanned a valid serial number, the model of your camera will show on the next screen. Tap the Next button to continue. Step 7 You will be prompted to set up the camera on Wi-Fi. Tap the button to continue. Ensure you are connected to the Wi-Fi network you would like to set the camera up on.
- Page 12 You will be shown some important information regarding the Wi-Fi setup process. Note that Zencam cameras only operate on the 2.4 Ghz frequency (so ensure your network is running on 2.4Ghz). Position the camera about a foot away from your mobile device. Once the setup process begins, your device will start to play a sound.
- Page 13 Step 9 Once the camera is connected, you will be requested to enter in the camera’s password. The default password for the camera is admin. Step 10 Next, you will be prompted to change the password. Please enter in a password that is at least 8 characters long, with a combination of both letters and numbers.
- Page 14 Step 12 Congratulations! You have now set up your Zencam camera successfully. For recordings, you can sign up for a free trial of Zencam Cloud for cloud recordings or insert a microSD card for local recordings. If you had a microSD card inserted previously, you will need to re-insert it.
- Page 15 Step 4: In the device sharing menu, please click on, "Add a Shared User". Step 5: In the Add a Shared User menu, please enter a registered Zencam account email you would like to share your camera feed with. Once you have entered in the email address you would like to share...
- Page 16 Step 6: Once you have pressed OK, you will be prompted as to whether you would like to still add the shared user to your device. If you would like to proceed with the process, please press "OK", if not there is also an option to cancel the process.
- Page 17 Zencam offers a diverse solution for storing your recorded events, such as providing cloud-based storage options. If this is your first time setting up cloud storage on your Zencam camera, please follow the step by step guide provided to complete the process.
- Page 18 Once you have chosen the desired storage plan, please click on the "Buy" option to continue. Step 3: Please enter your method of payment. Zencam offers you several different methods of payment. You can pay directly with a credit card, PayPal, as well as provides you an option to auto renew your...
- Page 19 subscription. To proceed with the process, please select your method of payment and confirm the payment with the "Confirm Payment" button. Note: If auto renew is selected, your subscription will be renewed every month unless you cancel it. Payment will automatically be taken two days before it is due. Please ensure that you have appropriate funds in your account before payment is due.
- Page 20 Once the payment credentials have been properly entered and the "Pay" button is selected, your transaction will then begin to process. Congratulations! Once the payment has been processed successfully, you have now completed the cloud storage activation process. You will now be able to store, and access recorded events via your established cloud account.
-
Page 21: Motion Detection Setup
4.2.4 MicroSD Setup In addition to a cloud-based storage system, the Zencam security app also allows you to store recorded events to an SD card. In this section, you will see how to insert the micro-SD card into the camera, as well as the functionalities of the micro-SD option. - Page 22 Email Notifications: Allows motion alerts to be sent to your email address. With Zencam cameras, setting up motion detection is a snap. Please note, when setting up motion detection on your camera, motion events will be recorded and accessed on either the cloud or via a micro SD card depending on your preference.
-
Page 23: Push Notification Setup
Step 1: Please log into your camera via the Zencam Security app. Step 2: Once you are logged into your camera, please select the settings (gear wheel) icon in the upper right-hand corner. -
Page 24: Email Alert Setup
4.5 Email Alert Setup The Zencam Cube Series camera can send you email alerts to notify you when motion detection occurs. This is an alternative to using push notifications, which come directly through the Zencam security app. - Page 25 Step 1: Please log into your camera via the Zencam Security app. Step 2: Once you are logged into your camera, please select the settings (gear wheel) icon in the upper right-hand corner.
- Page 26 Step 5: Once the email provider is selected, the app will then automatically import the correct SMTP Server, port number and Authentication for your specific email provider. You will then input your email address in the "Username" field, your email address password in the "Password" field, and in the "Sender" field you will put your email address in as well.
- Page 27 "+" icon to add it to your recipients list. Once this is complete please press "Save" to save your email alerts settings. Congratulations! Your Zencam camera is now set up for Email Alerts. Other email SMTP server Information provided below: Gmail has the SMTP server "smtp.gmail.com"...
-
Page 28: Firmware Upgrade
888-212-7538. 4.6 Firmware Upgrade Step 1: Please log into your camera via the Zencam Security app. Step 2: Once you are logged into your camera, please select the settings (gear wheel) icon in the upper right-hand corner. - Page 29 Step 4: In the firmware update menu, you will notice the current version of firmware that is on your camera, and the latest firmware file that will be downloaded to your camera. To proceed with the update, please click on "Update Firmware". Step 5: Once Update firmware is selected, you will then be prompted whether you would like to proceed with the download.
- Page 30 Step 6: The firmware file will begin to download from that point. Please wait for the download and upload of the file to complete its processes. Once the process is complete, there will be a prompt letting you know that the firmware has successfully updated, and the current version is now updated on your camera.
-
Page 31: Zencam Desktop Support
If setting up your camera using the Zencam Desktop software please follow the instructions as outlined in section Using the Zencam support software on your PC allows you to view your camera live from anywhere, and access features such as pan/tilt/zoom, recording, taking snapshots, two-way audio, and more right from your laptop or PC. - Page 32 Step 1: Please log into your Zencam Desktop application. Step 2: Once you have logged into your Zencam account you can begin adding cameras. You can add a camera by clicking the "Add Device" option in the upper right-hand corner of your screen, or the hyperlink labeled "Add"...
- Page 33 If you choose to add your camera manually, please enter the serial number of your camera, which is located on the serial number of the device, the username and password for your device. If this is your first time using your camera, please note the default username and password will be admin. Once the login credential is entered, please press "Submit"...
- Page 34 If you chose to automatically scan your network for your device, please click on the "Scan Network" option. Once this is enabled, please press on the "Start Scanning" option to start scanning your network for your device.
- Page 35 Once the software has scanned your network, a list of connected devices will appear. If you have multiple Zencam device's you wish to add to the Desktop software, you can select the "All" option. However, if you only wish to add a specific camera onto your desktop software, please select the device you...
- Page 36 Once the camera is added onto your account, you will then need to provide the password associated with your device. Please remember if this is your first time using your device, the default password will be admin. Once your password has been entered successfully. The software will prompt you that your device has been added to your desktop software successfully.
- Page 37 The next screen will show you that your device is added successfully and to continue press "OK". 5.1.3 Basic Operation Step 1: Please log into your Zencam Desktop application. Step 2: Please hover your mouse pointer over the desired camera you wish to access. You will notice...
- Page 38 icon and a icon as well. Please select the icon to access your camera feed. Step 3: Once the is selected you will notice your live feed will then begin to start playing. In this menu, on the bottom center banner you will notice a list of controls.
- Page 39 Snapshot: Click this button to take a screenshot of the live feed. The picture will be saved by default to the PC Files folder. Manual Record: Click this button to manually record live video. The video will be saved by default to the PC Files folder.
- Page 40 Step 5: Once you have accessed your camera's settings page. You will see a list of options to choose from. Modify: Click this button to modify your camera's nick name. Note: The length of the nickname cannot exceed 20 characters...
- Page 41 There are a few alarm sounds you can choose from; Siren, Greeting, Signal and Mute. Launch on Startup: Enable this option to launch your Zencam software automatically upon a reboot of your computer. 5.1.4 Desktop Support Software Overview Devices Allows you to access your camera’s live feed and recordings.
- Page 42 Events Allows you to access recorded events and system notifications that have been saved to your cloud or MicroSD card storage. Each recording is specified by date and time and can be searched and retrieved as such.
- Page 43 In this menu, you will also be able to add, refresh and delete devices all in one central location. Support Allows for quick, direct access to the Zencam support website. The link for this web site is zencam.com/support Also support for these cameras can be reached directly at 888-212-7538.
-
Page 44: Fcc Statement
FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. -
Page 45: Ic Statement
IC Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. -
Page 46: Appendix A: Toxic Hazardous Materials Or Elements
Appendix A: Toxic Hazardous Materials or Elements O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard. - Page 47 Zencam support, please do one of the following: -Visit http://zencam.com/contacts and use the email form - Call Zencam Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 - Email Zencam Customer Support support@Zencam.com...