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Once the software begins using the ASIO driver, the ASIO settings can no
longer be modified in the control panel. This is perfectly normal, and
indicates that the ASIO driver is in use.
- Use your software and listen out for any artifacts, audio glitches ( cl i cks ,
pops) and latency problems: should any of these issues arise, you will
need to adjust the buffer sizes accordingly.
- Close your software and adjust your ASIO buffer by one value at a time:
- Reduce the buffer size to reduce latency.
- Increase the buffer size if you notice glitches or artifacts in the
audio.
You will need to repeat this procedure until you find the optimal buffer
size for your system.
The drivers are available here: https://support.hercules.com
3. Firmware update
Your product features an automatic firmware update mode. This requires
installing the Hercules drivers and following the on-screen instructions.
The firmware update will occur automatically.
The drivers are available here: https://support.hercules.com
The control panel also allows you to access this information and display
the driver versions installed on your computer in the ABOUT tab. Have this
information ready if you need to contact Hercules' technical support.
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