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FAQ
If you have any questions about the operation of the unit, please refer
to thefollowing fi rst. If an issue persists, contact your after sales offi ce.
Do not maintain and dismantle the freezer by yourself!
Fault
Check the power connection
The freezer isn't working
Check the voltage
Check the temperature setting
Check the ambient temperature
Check the status of the door to make sure it is closed properly
Check the strike plate
Poor cooling
Is the temperature setting correct or not?
Is the freezer far away from direct sunshine?
Is the freezer near a heat source?
Are there too many high-temperature articles put into the
freezer at one time or not?
Is the freezer placed on a solid ground or not?
Is the shell of the freezer exposed to any objects or not?
Is the freezer leveled with the horizontal stand bar or not?
Dose the freezer enter a low temperature running status (when
the temperature of the freezer is higher due to too many loads,
the freezer may make a noise sometimes and such noise
High noise
will be smaller with the decrease of inner temperature of the
freezer)?
Check if the noise comes from the compressor (the noise of
low-temperature equipment compressor is larger than that of
household appliance compressor)
Knocking noise (it may be triggered by the rapid cooling and
shrinkage of the internal components inside the equipment
and it shall be cooled gradually to avoid excess in decrease of
temperature in a short time)
Troubleshooting
22
• Conformity with standards:
This explosion proof inner chamber meets the requirements of EN 60079-0, EN 60079-11 and EN
60079-15. It also complies with the EU Directives for "Equipment and protective systems intended
for use in potentially explosive atmospheres"(2014/34/EU). It has been designed, manufactured
and tested in accordance to the state of art and according to ISO 9001. The inner part of the freezer
suitable for use in explosive atmospheres, Zone2 according to IEC60079-10-1.
• Product model:
DW-25/30
L 92/278
Deep
Character Point
Upright Storage
Freezer
Volume
Temperature
-25℃ /-30℃
manufacture month,8 represents August
• Serial No. Instruction:
For example: Serial No.: BE02M1EAU00QEI8E0023
manufacture year, I represents 2018
Meaning of crossed –out wheeled dustbin:
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.
Contact you local government for information regarding the collection systems available. If electrical
appliances are disposed of in landfi lls or dumps, hazardous substances can leak into the groundwater
and get into the food chain, damaging your health and well-being.
FL/SF
FL:Explosion proof type with electrostatic protection
SF:Explosion proof type without electrostatic protection
7
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