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ELECTRONIC
LOGGING
DEVICE

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Summary of Contents for NCX ELD

  • Page 1 ELECTRONIC LOGGING DEVICE...
  • Page 2: What's In The Box

    • 8 Pin Volvo Connector iOS Phones and Tablets. As it will store confidential Driver Records, the NCX App is meant to be installed on a single, personal phone or tablet that is owned and controlled by the Driver. It should not be installed •...
  • Page 3: Table Of Contents

    Installing The NCX ELD in a Hino Truck status for 10 hours Creating Your Password Active Driver Installing The NCX ELD in an International Truck 10 Appendix If you choose to install the NCX App Inactive Driver Installing The NCX ELD in a Kenworth Truck...
  • Page 4: The Ncx Fleet Management Platform

    ELD Requirements. Platform. While it is not necessary to use all features of the platform to use NCX Electronic Logging Devices, it is freely available for you to benefit from. Carriers have reported a greater than 50% reduction in call volume in their first week •...
  • Page 5: Installing The Ncx Eld

    ELECTRONIC LOGGING DEVICE USER MANUAL Installing The NCX ELD In In A HINO Truck INSTALLING In a Hino Truck the 9-pin port will be located under the dashboard, on the right side of the steering wheel. Pull the THE NCX ELD...
  • Page 6: Installing The Ncx Eld In An International Truck

    9-pin connector into the 9-pin port will be MALE. the female 9-pin port. The NCX ELD comes with several adapters, but it’s 9-pin adapter is MALE (which is what most Trucks need). If...
  • Page 7: Installing The Ncx Eld In Apeterbilt Truck

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Installing The Installing The NCX ELD In A NCX ELD In A PETERBILT Truck VOLVO Truck In a Peterbilt Truck the 9-pin In Volvo or Mack Trucks the port will be located under the...
  • Page 8 ELECTRONIC LOGGING DEVICE USER MANUAL Installing The NCX ELD in Other Vehicles There are a few places you can check of the ports in your vehicle. Below the driver’s seat NCX ELD Near the drivers left kick panel Underneath the left side of the dash...
  • Page 9: 10 & 4 Pin Locking Interface Ports

    When the NCX ELD is connected to a Cellular Data Network with a SIM Card, the Yellow Light will be ON. When the NCX ELD is searching for a Cellular Network, the Yellow Light will Flash. If no SIM Card is present, the Yellow Light will be OFF. Red Light When the NCX ELD has obtained a GNSS Satellite Position Lock, the Red Light will be ON.
  • Page 10: 9-Pin Connectors

    The Cellular Data Chipset in the NCX ELD Supports both Dual-Band UMTS/HSDPA (900/2100MHz) and Quad-Band GSM/GPRS/EDGE(850/900/1800/1900MHz) Frequencies. Visit the HELP section of the NCX Platform for more details on how to set up and use the Telematics functions of the NCX ELD. 8-pin connector 9-pin connector...
  • Page 11: The Ncx Eld: Wiring Diagram

    The 4-pin locking interface connector connects securely into the ELD Device, and the Antenna should be positioned on the dashboard, close to the windshield, with the round surface The OBD II connector...
  • Page 12: Installing The Ncx App On Your Mobile Device

    USER MANUAL Creating a New NCX Dispatcher Account • If you are a Company Driver, in order to use the NCX Mobile App and NCX ELD, you must be invited by INSTALLING THE NCX your Dispatcher to join their Fleet through the NCX Web Site •...
  • Page 13: If Invited By Sms Text Message

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Creating a New NCX Creating a New NCX Dispatcher Account: If Dispatcher Account: invited by SMS Text Message If invited by Email iOS & Android For iOS tap the NATIONAL...
  • Page 14: If Invited By Email Step

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Creating a New NCX Creating a New NCX Dispatcher Account: Dispatcher Account: If invited by Email - Creating your password Step 2 iOS & Android Enter a password it must iOS &...
  • Page 15: At Another Time

    Exchange App details In Android go to the Google tap the green install to Play Storeand search National install the App. Carrier Exchange tap the red NCX logo to open the App details | National Carrier Exchange National Carrier Exchange |...
  • Page 16: Opening The Ncx App

    ELECTRONIC LOGGING DEVICE USER MANUAL Opening the NCX App CONFIGURING On iOS the NCX App will be added to the home screen tap the red NCX logo to open the NCX App THE NCX APP Android On Android go to your...
  • Page 17: Logging Into The Ncx Eld App

    About the Electronic Logging Device (ELD) Layer The ELD layer of the NCX Mobile App is used to electronically log all duty hours / RODS. Drivers begin to consume their daily allowed On-Duty Hours when they change their Mode to DRIVING (the vehicle has to be stopped to change the Mode).
  • Page 18: The Ncx Eld Dashboard

    PAIR begin the process of you’ll be asked to turn message will show • Tap the red ELD button • To log in enter a valid • On the dashboard you can DEVICE button to connecting your ELD...
  • Page 19: Creating An Eld Pin Code

    PIN to open a number Tapping will finish the to begin the process. enter the ELD portion pad, enter a unique ELD PIN creation & go to of the NCX app. four digit PIN. the Dashboard. | National Carrier Exchange...
  • Page 20: Selecting Type Of Use

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Changing Changing your Status your Status Selecting Type of Use and End Time • *NOTE* The default • Just tap the green • The clock will show you the • Tap the circle to select •...
  • Page 21: Saving Your Status

    ELECTRONIC LOGGING DEVICE USER MANUAL Changing your Status Saving your Changed Status TEAM DRIVES • Once you have entered the • Tap the green SAVE • The Dashboard now reflects Type of Use. You’ll be able to button to save ON DUTY NOT DRIVING to Save the Status.
  • Page 22: Switching Driver

    Team Drives Team As each Driver connects via Bluetooth to the ELD Device, the ELD Device registers that Driver as being present in its Logs. Drives As each connected Mobile Device receives the other Drivers’ details, it should add them to the roster of present Drivers.
  • Page 23: Active Driver

    DRIVING status and off for 3 seconds the active paired to the NCX ELD Device switch of a driver role. vehicle has been stopped for another driver paired with is paired.
  • Page 24: Your Logs

    ELECTRONIC LOGGING DEVICE USER MANUAL Viewing Your Logs Step 1 To view your logstap the menu hamburger button YOUR LOGS then tap the left, and finally tap Logs Step 2 These are your Step 1 Step 2 logs for the last 24 hours.
  • Page 25: Certifying Your Logs

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Your Help Page Logs Certifying Step 1 Your Logs To view the Help page tap the menu hamburger button then tap the Help button. Step 2 If more help is Step 1 Step 2 needed just contact...
  • Page 26: Transferring Your Logs

    Transferring your logs to a road side inspector Inspections Transferring A roadside inspector will request your logs for the last 8 days using the Mobile NCX ELD App you have a few your logs to ways to show the inspector your logs.
  • Page 27: Viewing Your Unidentified Logs

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Your Logs Your Logs Viewing Your Viewing Your Unidentified Logs Claimed Logs Step 1 Step 1 To view your unauthorized To view the logs logs just tap the unautho- you’ve claimed tap the CLAIMED LOGS rized logs button.
  • Page 28: Viewing Your Graph

    ELECTRONIC LOGGING DEVICE USER MANUAL Viewing Your Graph Step 1 To view your log graph tap the menu hamburger button ELD NOTIFICATIONS then tap the right pointing arrow, and finally tap Log Graph. Step 2 Step 1 Step 2 Tap the right pointing...
  • Page 29: Consecutive Hours Of Driving With Out A Break

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Notifications Notifications ON DUTY for 8 consecutive hours of driving more than 14 hours with out a break • You’ll be notified when you • You’ll be notified when you •...
  • Page 30 ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Notifications Notifications 60 hours of ON 11 hours of ON DUTY status in a DUTY status in a 7 day cycle 14 hour period • You’ll be notified when you •...
  • Page 31: Hours Of On Duty Status In An 8 Day Cycle

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Notifications Notifications 70 hours of ON You must remain in SLEEPER BERTH DUTY status in status for 10 hours You must remain in an 8 day cycle SLEEPER BERTH status for 10 hours •...
  • Page 32: Appendix

    Step 2 Tap the OFF switch to turn Step 1 Step 2 ELD PIN on you will be asked to create an ELD PIN if you haven’t already and tap the ON switch to turn it off you must enter your last ELD PIN.log at a time.
  • Page 33: Viewing Your Notifications

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Viewing your Viewing the NCX Notifications Privacy Policy Step 1 Step 1 Tap hamburger menu icon Tap menu hamburger button then tap NOTIFICATIONS then tap the Help to view to view your notifications your our Privacy Policy.
  • Page 34: Viewing Your Driver Profile

    ELECTRONIC LOGGING DEVICE USER MANUAL ELECTRONIC LOGGING DEVICE USER MANUAL Viewing Your Viewing Your Your Driver Profile Vehicle Information Step 1 Step 1 To go to your Driver Profile To go to your Vehicle tap the menu hamburger Information tap the menu button then tap the right hamburger button then tap pointing arrow, and finally...
  • Page 35: Troubleshooting Your Eld

    Unless you decide to use a SIM card in the ELD the yellow light will always be blinking. If you have a SIM card and it’s blinking, remove the SIM card and reinsert it and make sure your SIM card is connected.
  • Page 36 ELECTRONIC LOGGING DEVICE USER MANUAL...
  • Page 37: Limited Hardware Warranty

    (f) use of the Hardware with accessories and/or devices which are not approved by NCX. writing. Upon receipt of such report, NCX shall run a diagnostic test of the Hardware to determine if there is a defect. Upon 3.4.

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