Do you have a question about the HG-3 LongNeck and is the answer not in the manual?
Questions and answers
Summary of Contents for HYDRO GUARD HG-3 LongNeck
Page 1
Automatic Flushing Devices HG-3 LongNeck ™ User Operation Manual Page 1 of 24...
Page 2
Congratulations on your purchase of the Hydro-Guard® HG-3 LongNeck™ Unit; the industry’s only patented, programmable flushing apparatus suitable for year-round use in cold climates. This Automatic Flushing System has been designed, engineered, and manufactured to provide outstanding dependability and performance.
Hydro-Guard® Limited Warranty This Hydro-Guard® Automatic Flushing Device is warranted for one year from the date of delivery. Mueller Co. will repair or replace any defective part or component as long as the Unit is installed and operated in accordance with the procedures described within this manual.
Units on concrete splash pads in order to direct runoff. In cold weather applications multiple nightly flushes are effective in managing discharge volumes and preventing the accumulation of ice. Installation of the Hydro-Guard® HG-3 LongNeck™ Unit Step 1 Remove the Hydro-Guard® Unit from its packaging and inspect for possible damage during shipping.
Programming Your Hydro-Guard® Unit for Operation Features The TBOS-II handheld uses on screen prompts for intuitive programming. It will control current programming interface (T-2– dark gray case), as well as the previous model of programming interface (T-1 modules programmed by the TBOS-US handheld). • 1 to 8 possible flushing events daily, or on selected days weekly, 365-day calendar • Flush duration 1 minute to 12 hours (1 minute increments) • Preprogram and store up to 3 different schedules...
Page 9
First time use 1) Press HOME key for three seconds to turn on handheld. 2) Press RIGHT ARROW key or the OK key to access “Settings” 3) Use DOWN ARROW to select and set the following: a) Date and Time b) Contrast of the screen c) Name of the handheld controller (can be assigned to a specific operator) d) Language (English, French, Spanish, Italian, Dutch, Portuguese, Turkish, etc.)
Page 10
Transmitting time, date and programs to programming interface, clearing/ checking programs, manual start Connect handheld to programming interface using IR cable. 1) To transmit: from home screen, use DOWN ARROW to select “TBOS-II infra- red” and press OK. TBOS-II handheld will receive data (settings) from built-in programming interface.
The Problem: Failure to communicate. The Likely Solutions: 1) The programming pod’s battery is low or out of power or the Handheld Programmer is low or out of power; replace battery. 2) You may have an incorrect actuator and/or program code. Connect the handheld programmer via the cord, and set a new actuator code. 3) There might be a problem with a connection or solenoid.
Upgrades. Integrated Sample Station An optional feature on the HG-3 LongNeck™ Unit, Hydro-Guard’s Sample Port upgrade allows the end user to collect the sample. You may wish to run a brief manual-mode flush prior to the collection in order to ensure water indicative of the main-line water quality is being sampled. Generally a two-minute flush is sufficient. Track your residual...
Technical Section Disassembly of the Hydro-Guard® HG-3 LongNeck™ Unit Although the Hydro-Guard® Unit was delivered completely assembled, it may be necessary or desirable to disassemble portions of the Unit, or the Unit in its entirety, in order to allow for required service and maintenance. If disassembly is necessary, please follow the directions below. Always close the curb stop before working on the unit making sure the supply line is shut off and secured.
Electrical System Check Step 1 Disassemble unit. Step 2 Unscrew Solenoid and be careful NOT TO LOSE THE O-RING. Step 3 Attach phone line to program coupler (make sure battery box inside watertight housing is connected). Attach programmer cord to coupler. Step 4 Run manual flush.
Valve Disassembly and Check Step 1 Remove six (6) bolts from top cover. Step 2 Slowly pull cover off the valve. Step 3 Remove rubber diaphragm and inspect for holes or worn areas. Step 4 Replace the top cover back onto the diaphragm– make sure to line up the openings in both.
HG-3 Unit Assembly After disassembly put riser and ground plate assembly next to the internal assembly Step 1 Install phone line through bottom plate into coupler nipple and install coupler. Step 2 Install1/4” coil tube into relief valve. Step 3 Install internal assembly into body, handles facing down. Go straight down until unit is on male banjo coupling.
HG-3 Battery Replacement Instructions Step 1 Loosen 4 security screws and remove ground plate and riser subassemblies. Step 2 Use the handles to unclip the pipe subassembly and lift the internal components out of the ground pipe. Step 3 Unscrew the grey cap off the watertight housing and pull the battery box out of the watertight housing.
Page 19
HG-3 LongNeck Unit Parts ™ Section Page 19 of 24...
Page 24
All Hydro-Guard® products are manufactured by Mueller Co., based in Chattanooga, TN. Manufacturing facilities in Cleveland, TN. The Advance Maintenance Flushing concept using Automatic Flushing Units as presented is patented in the United States and Canada. Foreign patents pending. Hydro-Guard® is a registered trademark of Mueller Co.
Need help?
Do you have a question about the HG-3 LongNeck and is the answer not in the manual?
Questions and answers