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Crestron Electronics, Inc. DSP-1282 Configuration Manual

Crestron avia dsp with shoretel connect client software 21.80.7840.0
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DSP-1282 & DSP-1283
Crestron Avia™ DSP with
ShoreTel® Connect Client
Software 21.80.7840.0
Configuration Guide
Crestron Electronics, Inc.

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Summary of Contents for Crestron Electronics, Inc. DSP-1282

  • Page 1 DSP-1282 & DSP-1283 Crestron Avia™ DSP with ShoreTel® Connect Client Software 21.80.7840.0 Configuration Guide Crestron Electronics, Inc.
  • Page 2 The product warranty can be found at www.crestron.com/warranty. The specific patents that cover Crestron products are listed at patents.crestron.com. Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource. Crestron, the Crestron logo, Crestron Avia, and Crestron Toolbox are either trademarks or registered trademarks of Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Contents Introduction Audience Topology Software Requirements Hardware Requirements Product Description Summary Crestron Avia DSP Configuration Connections Device Discovery/Access Device Configuration Configure the DSP Device Configure the SIP Parameters ShoreTel Director Configuration Configure Custom Codec List Configure Custom Sites Configure SIP Trunk Profile Add Trunk Group Configure DID Ranges Configure Trunks...
  • Page 4 ii • Contents Configuration Guide — 8337B...

  • Page 5: Introduction

    The diagram below shows the network topology for integration of a Crestron Avia DSP endpoint with the ShoreTel Director. ShoreTel Director runs within the ShoreTel Connect client. SIP Endpoint Integration with ShoreTel Connect - Reference Network Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 1...

  • Page 6: Software Requirements

    Crestron Avia DSP devices (2) Product Description The Crestron Avia DSP products (DSP-1282 and DSP-1283, specifically) consist of a family of programmable digital audio signal processors intended for the commercial sound market. Each version provides 12 analog mic/line inputs and eight analog line outputs. The devices include a Local Area Network (LAN) connection and a Universal Serial Bus (USB) connection for programming and control.
  • Page 7 The DSP fails to play a reorder tone when a call from the DSP to a PBX extension eventually times out after the called party does not answer. this issue was tracked via Bugzilla defect: 120378. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 3...

  • Page 8: Crestron Avia Dsp Configuration

    Audio coming in from the phone line routed to an analog output (such as to an amplifier or speaker) Configure the DSP Device Use the Crestron Avia tool to select and configure the DSP device. 4 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 9 4. Under Phone\Sig Gen In, click PHN. In the new window set the following: a. Move the Send Level slider to 0 db. b. Click Mute to Off. Crestron Avia Tool: Audio Input Configuration (4/4) Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 5...
  • Page 10 3. Under Phone\Sig Gen In, click PHN. In the new window set the following: a. Move the Receive Level slider to 0 db. b. Click Mute to Off. Crestron Avia Tool: Audio Output Configuration (3/3) 6 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...

  • Page 11: Configure The Sip Parameters

    SIP Server User Name.. 6. Enter the same password as configured for the ShoreTel Director end user digest credentials for the SIP Server Password. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 7...

  • Page 12: Shoretel Director Configuration

    In the Available list, select the PCMU/8000 and PCMA/8000 codecs (for this example). b. Click > (between the two lists) to move the codecs to the Selected list. 5. Click SAVE. 8 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...

  • Page 13: Configure Custom Sites

    4. Select PSTN for Intra-site calls. This newly-created coded drop-down menu contains only G711 codecs. 5. Select PSTN for Inter-site calls. 6. Leave all other fields at the default values. 7. Click SAVE. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 9...

  • Page 14: Configure Sip Trunk Profile

    To configure a SIP trunk profile: 1. Click Trunks > SIP Profiles. ShoreTel Connect Director: Custom SIP Trunk Profile (1/2) 2. In the NAME column, check Default ITSP. 3. Click COPY. 10 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 15 ShoreTel Connect Director: Custom SIP Trunk Profile (2/2) 4. Change the Name from Default ITSP to Crestron_ITSP. 5. Include Custom parameters if required. This example has none configured. 6. Click SAVE. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 11...

  • Page 16: Add Trunk Group

    ShoreTel Connect Director: Add Trunk Group - INBOUND 8. Enter 10 for the Number of digits from CO (for this example). 9. Check DNS. 10. Check DID. 11. Click the OUTBOUND tab. 12 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 17 16. Check Caller ID not blocked by default. 17. Uncheck Dial 7 digits for local area code. 18. Leave all other fields at the default values. 19. Click SAVE. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 13...

  • Page 18: Configure Did Ranges

    4. Enter 9722657277 for the Base phone number (for this example). 5. Enter 3 for the Number of phone numbers (for this example). 6. Click SAVE. 14 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...

  • Page 19: Configure Trunks

    7. Enter 10.64.1.72 (the LAN IP address of the PSTN gateway for this example) for the IP address or FQDN. 8. Enter 10 for the Number of trunks. 9. Click SAVE. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 15...

  • Page 20: Configure A Sip Profile For Phones/Devices

    5. Check Enable. 6. Select 1CodecAnswer=0 for the Custom parameters to enable mid-call codec negotiations to occur by offering multiple codecs (for this example). 7. Click SAVE. 16 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...

  • Page 21: Configure User For Each Device/Phone

    (10.89.9.100) and the other with an IP acquired via DHCP (10.80.25.23). ShoreTel Connect Director: Telephones To configure a user for each device/phone: 1. Click Users > Users. 2. Click NEW. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 17...
  • Page 22 5. Enter 160 for the Extension (for this example). 6. Enter Avia1 (for this example, configured against the SIP server user name in the Avia DSP SIP configuration) for the Client username. 18 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 23 9. Check IP phone and select the desired device listed under Telephones for the Primary phone port. 10. Enter 123456 for the Client password (for this example). 11. Click SAVE. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 19...

  • Page 24: Configure The Hunt Group

    4. Enter 164 (the default extension provided from list of available numbers for this example) for the Extension. 5. Enter 161 : Test Phone2 for the Backup extension. (This can be any ShoreTel phone or Crestron device extension.) 20 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 25 In the Available list, select extensions 160 and 161 (for this example). b. Click > (between the two lists) to move the extensions to the Selected list. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 21...

  • Page 26: Configure Voice Mail Extensions

    ShoreTel Connect Director: Configure Voice Mail Extensions 2. Enter 101 for the Extension (for this example). 3. Enter 102 for the Login extension (for this example). 4. Click SAVE. 22 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect Configuration Guide — 8337B...
  • Page 27 This page is intentionally left blank. Configuration Guide — 8337B DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect • 23...
  • Page 28 Crestron Electronics, Inc. Configuration Guide — 8337B 15 Volvo Drive, Rockleigh, NJ 07647 2052157 Tel: 888.CRESTRON 10.18 Fax: 201.767.7656 Specifications subject to www.crestron.com change without notice.

This manual is also suitable for:

Dsp-1283

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