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Troubleshooting
PROBLEM
POSSIBLE CAUSES
•
No Power.
•
No Air.
•
•
•
•
Unit Overheating.
•
•
Loud Noise.
•
•
Water at Base of Unit.
•
•
•
Beeping Alarm Noise.
Unit is not plugged into
wall socket.
Unit is not plugged into wall socket
Humidity ratio (if set) has been
reached.
Air outlet blocked.
Water Reservoir is full.
Air ventilation around unit
not sufficient.
Air intake grille or air outlet is being
obstructed or blocked by foreign
objects.
Unit not on a level flat surface.
Faulty internals.
Water reservoir not installed
correctly.
Continuous drainage hose not
connected to spigot properly.
Continuous drainage hose outlet
not over water drain.
Water Reservoir is Full.
EASY SOLUTION
•
Check connection to wall socket.
•
1. Check connection to wall socket
•
Wait 30 minutes, turn unit back on.
•
Ensure there are no objects
obstructing air outlet.
•
Empty water reservoir.
•
There must be at least 30cm between
unit and wall or other appliances.
•
Ensure there are no object
obstructing the air intake grille or
air outlet.
•
Reposition or relocate unit onto a flat
surface.
•
Call customer care.
•
Reinstall water reservoir.
•
Check hose connection.
•
Check hose outlet is flowing into
water drain.
•
Remove and empty water reservoir.
13
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