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Florence Versatile 4C16D-20 Maintenance Manual

All recessed-mount modules
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
MAINTENANCE MANUAL
All Recessed-Mount Modules
© 2017 Florence Corporation. All rights reserved.

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Summary of Contents for Florence Versatile 4C16D-20

  • Page 1 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute MAINTENANCE MANUAL All Recessed-Mount Modules © 2017 Florence Corporation. All rights reserved.

  • Page 2: Table Of Contents

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute TABLE OF CONTENTS General Information and Advisories Technical References Product Information Security Tool Requirements Care and Cleaning Open Master Door(s) of a Tenant or Tenant-With-Parcel Module Open Master Door(s) of a Parcel-Only Module...

  • Page 3: General Information And Advisories

    • Florence 4C units are also front-heavy when the master doors are open. Units must be braced or held in place until secured to the framing. Maintenance personnel should support unit or have assistance holding the unit in place before opening the master doors.

  • Page 4: Product Information

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Product Information versatile™ 4C mailbox suites LETTERS " ACTUAL LETTER BOX 4C16D-20 4C16D-19 4C16D-09 4C16D-07 4C16S-09 4C16S-04 4C16S-03 4C16D-29 4C16S-14 4C16S-HOP 4C16S-BIN 4C16D-8P 4C16D-6P 4C16S-3P LETTERS " ACTUAL...
  • Page 5 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Product Information LETTERS " ACTUAL LETTER BOX 4C1 1D-20 4C1 1D-19 4C1 1D-15 4C1 1D-10 4C1 1D-09 4C1 1D-05 4C1 1S-09 4C1 1S-04 4C1 1S-02 4C1 1S-HOP 4C1 1S-BIN...

  • Page 6: Security Tool Requirements

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Security Tool Requirements versatile™ 4C mailbox suites IMPORTANT NOTICE FOR USPS USPS personnel must have a McGard Screwdriver to install and service the postal Arrow-lock cover on the Florence versatile™ 4C mailbox suites.

  • Page 7: Care And Cleaning

    Care and Cleaning versatile™ 4C mailbox suites The surface of all Florence Corporation clear-aluminum or powder-coated products may be cleaned of dirt or grime with a soft cloth dampened with any mild detergent or properly-diluted biodegradable, water-based cleaner, such as Simple Green™...

  • Page 8: Open Master Door(S) Of A Tenant Or Tenant-With-Parcel Module

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Master Door(s) of a Tenant or Tenant-With-Parcel Module versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 9 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Master Door(s) of a Tenant or Tenant-With-Parcel Module STEP STEPS MASTER-DOOR 3&5 LATCH-RELEASE HANDLE HOLD-OPEN MASTER-ACCESS DOOR STEPS 1&6 STEP STEPS MASTER-DOOR 3&5 LATCH-RELEASE HANDLE HOLD-OPEN MASTER-ACCESS...

  • Page 10: Open Master Door(S) Of A Parcel-Only Module

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Master Door(s) of a Parcel-Only Module versatile™ 4C mailbox suites NOTE: Contact local postal officials to gain access to units serviced by the USPS. This procedure will require opening all of the parcel-locker door(s). If any of the parcel doors are locked, they will need to be unlocked.
  • Page 11 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Master Door(s) of a Parcel-Only Module STEPS 2&6 64256 84994 STEP STEP SLIDE- LOCK SLOT SLIDE MEMBER SLIDE ASSEMBLY SLIDE ASSEMBLY STEPS 2&6 REAR VIEW FRONT VIEW Model #4C10S-2P shown in illustration www.florencemailboxes.com...

  • Page 12: Open Access Door Of A Trash/Recycling-Bin Module

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Access Door of a Trash/Recycling-Bin Module versatile™ 4C mailbox suites Unlock the access door: Close the access door. • Use the key for a standard cam lock.
  • Page 13 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Open Master Door of a Trash/Recycling Bin Module STANDARD CAM LOCK SLOTTED KEYLESS LOCK Model #4C09S-BIN shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 13 of 64...

  • Page 14: Removal Of Module From Wall Or Enclosure

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Removal of Module from Wall or Enclosure versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 15 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Removal of Module from Wall or Enclosure K206551 (MULTI-UNIT CONNECTOR) TYPICAL WALL MOUNTING 64635 (4C COLLAR) 65734 (vario™ DEPOT, PEDESTAL MOUNT) STEP STEPS 2&5 STEP K64225 (WOOD FRAME) Model #4CADS-04 &...

  • Page 16: Replacement Of Master Door Hold-Open Device

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Door Hold-open Device versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 17 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Door Hold-open Device STEPS 3&4 91067 HOLD-OPEN LATCH BRACKET STEPS 86231 2&5 91067 HOLD-OPEN GUARD Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A...

  • Page 18: Replacement Of Top And/Or Bottom Trim

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Top and/or Bottom Trim versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 19 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Top and/or Bottom Trim STEPS 86229 3&4 64224 (DBL COLUMN) 64238 (SGL COLUMN) 91038 64224 (DBL COLUMN) 64238 (SGL COLUMN) 86229 STEPS 3&4 Model #4CADD-09 shown in illustration www.florencemailboxes.com...

  • Page 20: Replacement Of Master-Door Hook

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master-Door Hook versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 21 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master-Door Hook STEP 91035 STEPS 2&6 91057 STEPS 86229 3&5 STEP 91035 Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 21 of 64...

  • Page 22: Replacement Of Access-Door Latch Bracket And Master-Door Latch-Release Handle

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Access-Door Latch Bracket and Master-Door Latch-Release Handle versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 23 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Access-Door Latch Bracket and Master-Door Latch-Release Handle STEP 91011 (DBL COLUMN MODULES) 64246 STEPS (SGL COLUMN MODULES) 3A&C 91057 84998SS (DBL COLUMN MODULES) STEP 64247 (SGL COLUMN MODULES)

  • Page 24: Replacement Of Master Door

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Door versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 25 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Door STEPS STEPS 4&6 3&8 TOP TRIM PIECE HOLD-OPEN STEP 5&6 Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 25 of 64...

  • Page 26: Replacement Of Left And/Or Right Trim

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Left and/or Right Trim versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 27 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Left and/or Right Trim STEPS STEPS 4&9 3&10 TOP TRIM PIECE STEPS HOLD-OPEN 5&8 86098 STEP LEFT OR RIGHT FRONT TRIM STEPS 6&7 86098 STEP BOTTOM TRIM PIECE...

  • Page 28: Replacement Of Master-Door Latch-Slide Mechanism

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master-Door Latch-Slide Mechanism versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 29 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master-Door Latch-Slide Mechanism STEPS 3&7 TOP TRIM PIECE HOLD-OPEN STEP 91037 (DBL COLUMN MODULES) SLIDE ASSEMBLY 64245 (SGL COLUMN MODULES)) 86098 STEPS 4A&6B Model #4CADD-09 shown in illustration www.florencemailboxes.com...

  • Page 30: Replacement Of Master-Door Outer Hinge

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master-Door Outer Hinge versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 31 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Door Outer Hinge STEPS STEPS 3&13 4&12 TOP TRIM PIECE HOLD-OPEN STEPS 5&11 STEP MLD VERTICAL MEMBER (HINGE) STEPS STEPS 86229 7&9 6&10 PARCEL DOOR...

  • Page 32: Replacement Of Hinge Rod

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Hinge Rod versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 33 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Hinge Rod STEPS 4&9 86455 STEPS 3&10 HOLD-OPEN STEPS 6&7 HINGE 91260 STEPS 5&8 Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 33 of 64...

  • Page 34: Replacement Of Single-High-Compartment Standard Tenant Lock

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Single-High-Compartment Standard Tenant Lock versatile™ 4C mailbox suites NOTE: This procedure may require opening the master door(s) if the key is not available. Contact local postal officials to gain access to units serviced by the USPS.
  • Page 35 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Single-High-Compartment Standard Tenant Lock STEPS 1&6 91910B 92009-1 STEPS STEPS 3&4 2&5 30807 91910N Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 35 of 64...

  • Page 36: Replacement Of Multi-High Compartment Standard Tenant Lock

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Multi-High Compartment Standard Tenant Lock versatile™ 4C mailbox suites NOTE: This procedure may require opening the master door(s) if the key is not available. Contact local postal officials to gain access to units serviced by the USPS.
  • Page 37 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Multi-High Compartment Standard Tenant Lock STEPS 1&8 STEPS CAM LINK 3&6 ASSEMBLY 91910N 91910B STEPS 2&7 64375 LINK COVER STEPS 4&5 30807 206523 206471 STEPS 3&6 Model #4C10D-06 shown in illustration www.florencemailboxes.com...

  • Page 38: Replacement Of Tenant Compartment Door

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Tenant Compartment Door versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 39 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Tenant Compartment Door STEPS HOLD-OPEN 3&7 STEP DOOR KIT W/ OR W/O LOCK STEP TENANT DOOR LOCK ASSY Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A...

  • Page 40: Replacement Of Master Lock In Access Door

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Lock in Access Door versatile™ 4C mailbox suites NOTE: This procedure will require opening the master access door. Contact local postal officials to gain access to units serviced by the USPS.
  • Page 41 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Master Lock in Access Door STEPS 2&6 86091 STEPS 92303 3&5 ARROW LOCK STEP (PROVIDED BY USPS) PRIVATE LOCK (206550) 64782 92303 86091 STEPS STEPS 3&5 2&6...

  • Page 42: Replacement Of Access Door

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Access Door versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 43 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Access Door STEPS HOLD-OPEN 4&8 STEP STEPS 2&10 K65275SP ARROW LOCK PRIVATE LOCK Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 43 of 64...

  • Page 44: Replacement Of Parcel-Door Spring

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel-Door Spring versatile™ 4C mailbox suites NOTE: This procedure will require opening a parcel-locker door. If the parcel door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
  • Page 45 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel-Door Spring STEPS 1&7 STEPS 2&6 STEPS 3&5 86092 91128 86431 STEP Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 45 of 64...

  • Page 46: Replacement Of Parcel-Lock Assembly

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel-Lock Assembly versatile™ 4C mailbox suites NOTE: This procedure will require opening a parcel-locker door. If the parcel door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
  • Page 47 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel-Lock Assembly STEPS 1&11 STEPS 4&7 1111-118 91910B 91092 84994 PARCEL-DOOR STEPS BOLSTER-CHANNEL 2&9 ASSY 91099 STEPS LOCK COVER 5&6 91601 PARCEL-LOCK 91620 91910N CAM KIT STEPS 3&8...

  • Page 48: Replacement Of Parcel Master Lock

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel Master Lock versatile™ 4C mailbox suites NOTE: This procedure will require opening a parcel-locker door. If the parcel door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
  • Page 49 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel Master Lock STEPS 1&8 STEPS 2&7 84993 (POSTAL) 64042 84994 (PRIVATE) 86455 STEPS 3&6 64216 STEPS 2&7 84993 (POSTAL) ARROW LOCK STEPS 84994 PRIVATE LOCK (PRIVATE) 2&7...

  • Page 50: Replacement Of Parcel Door

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel Door versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s) and a parcel- locker door. If the parcel door is locked, it will need to be unlocked.
  • Page 51 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Parcel Door HOLD-OPEN STEPS 5&9 PARCEL DOOR SPRING STEPS 3&11 MASTER LOCK ASSY STEPS 2&12 PARCEL DOOR LOCK ASSY STEPS PARCEL DOOR 6&7 ASSY W/ OR...

  • Page 52: Replacement Of Trash/Recycling-Bin Access-Door Lock-Standard Cam Lock

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Access-Door Lock—Standard Cam Lock versatile™ 4C mailbox suites Open the trash/recycling-bin access door Replace the 4C waste-lock cam (64663) using procedures on pp. 12–13. and secure with the 910B-lock nut (86009N).
  • Page 53 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Access-Door Lock—Standard Cam Lock STEPS 3&4 30807 STEPS 86009 2&5 LOCK BODY 64663 86009N LOCK NUT Model #4C09S-BIN shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A...

  • Page 54: Replacement Of Trash/Recycling-Bin Access-Door Lock-Slotted Keyless Lock

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Access-Door Lock—Slotted Keyless Lock versatile™ 4C mailbox suites Open the trash/recycling-bin access door Reinstall the slotted-keyless-lock 90º-stop using procedures on pp. 12–13. cam, oriented as noted when removed in Step 2 (illustration shown in lock position), and 4C waste-lock cam (64663).
  • Page 55 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Access-Door Lock—Slotted Keyless Lock STEPS STEPS 3&5 2&5 SLOTTED KEYLESS SLOTTED KEYLESS LOCK 90º STOP SLOTTED KEYLESS LOCK BODY NUT LOCK 65648 LOCK (65640-5) (65640-3)

  • Page 56: Replacement Of Trash/Recycling-Bin Flap

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Flap versatile™ 4C mailbox suites Open the trash/recycling-bin access door Place the waste-flap RHS spring (64666), using procedures on pp. 12–13. long arm to the top, in place and slide the...
  • Page 57 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Trash/Recycling-Bin Flap STEPS STEPS 3&4 STEPS STEPS 3&5 2&6 2&6 65563 64661 64666 64660 86091 LONG ARM Model #4C09S-BIN shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A...

  • Page 58: Replacement Of Center Or Bottom Shelf

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Center or Bottom Shelf versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 59 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Center or Bottom Shelf STEPS 3&4 STEPS 2B&5A 86098 Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 59 of 64...

  • Page 60: Replacement Of Top Shelf

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Top Shelf versatile™ 4C mailbox suites NOTE: This procedure will require opening the master door(s). Contact local postal officials to gain access to units serviced by the USPS.
  • Page 61 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Top Shelf JOINER PLATE SLIDE HOUSING STEPS 6&12 STEPS 7&10 86098 STEPS 8&9 Model #4CADD-09 shown in illustration www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 61 of 64...

  • Page 62: Replacement Of Number Decal And Parcel-Key Tags

    Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Number Decal and Parcel-Key Tags versatile™ 4C mailbox suites NOTE: If you desire to use decals other than provided, you can order different numbers from an Authorized Florence Dealer. Decals are available in any combination of letters and numbers with a maximum of 5 characters.
  • Page 63 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement of Number Decal and Parcel-Key Tags K91514 STEPS 1&2 STEP 86159 86160-3 86159 STEP www.florencemailboxes.com versatile™ 4C Maintenance Manual—206367—Rev A Page 63 of 64...
  • Page 64 Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute Replacement Parts Service parts are available for purchase through an Authorized Florence Dealer or online at www.florencemailboxes.com/store. Thank you for purchasing Florence products!

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