Troubleshooting - Kenwood K914WM18 Installation Instructions Manual

troubleshooting

Problem
Your machine does
not start.
Your machine does
not intake water.
Your machine
does not discharge water.
Your machine
vibrates.
Excessive foam is
formed in the detergent
drawer.
Kenwood 9kg Washing Machine K914WM18 Manual.indd 25
Possible Causes
It is not plugged in.
Fuse blown.
Power cut.
Start/Pause button not
pressed.
The door is
not closed properly.
Programme dial is in the
'stop' position.
Water tap is turned off.
Water inlet hose may be
twisted.
Water inlet hose clogged.
Valve inlet filter clogged.
The door is
not closed properly.
Discharging hose is clogged
or
twisted.
Pump filter clogged.
The machine is not level.
The transit bolts are still it
place.
You have only loaded a very
small load so the drum is
unbalanced.
Your machine is overloaded
or not loaded correctly.
Excessive amount
of detergent used.
Wrong detergent
used.
Remedy
Plug it in and switch on at the
mains.
Replace the fuse.
Check mains power.
Press on Start/Pause button.
Close the door.
Turn the programme dial to the
desired position.
Turn your water tap on.
Check water inlet
hose and untwist.
Clean water inlet hose filters.
Clean the valve inlet filters.
Close the door.
Check the discharging hose,
then either clean or untwist it.
Clean the pump filter.
Adjust the feet and level the
machine.
Remove the transit bolts.
Add more laundry.
Remove some laundry and load
the drum correctly.
Press on Start/Pause button. To
eliminate foam formation, mix
a spoon of softener with half
a litre of water, and pour the
mixture in the detergent drawer.
After 5-10 minutes, press on
Start/Pause button again. In
your next washing operation,
adjust the detergent dose
accordingly.
Use detergents produced
only for automatic washing
machines in your machine.
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21/06/2018 08:16